RRH

What are the chances of both the washing machine and dryer breaking at the same time? Ours did!

Fortunately we have the extended service contract / warranty thing that they offer you when the manufacturers warranty runs out. They've served us pretty well- with 4 children, and a wife that only lets you wear things once, the washing facilities take a lot of abuse.

Anyway- we've called them out this morning to fix both.

Now I'm not sure about you, but I consider next wednesday a bloody long time to be without the washer and dryer.

Does anyone have any experience of this as it seems an unreasonable amount of time to me.

Simon

alcazar

iTrader: (2)

Try SIX days to come and repair my set-top box, (Virgin), and this to a customer who pays in excess of £100 a month to them and has been with them since the cable went in in Feb 2000

As for washers, I have a service plan on mine. It's usually two to three days, but if weekends intervene, or they have someone off sick, can be 4-5.

Mine costs me £95 this year, £80 last. I'll pay it as last year alone it had THREE major repairs, and my plan allows for a new washer if they can't economically fix it.

Alcazar

RRH

Yep, mine too- reasonable value for money but the washing's piling up...