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Getting free legal advice for battle with bank!

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Old 31 July 2008, 02:31 PM
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RoShamBo
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Default Getting free legal advice for battle with bank!

Hi

Is there anywhere I can get free legal advice - I need to take on my Bank who are refusing to accept my cash card was cloned and used and are refusing to refund me - despite the fact I have proved I was in the UK with my card when it was being used in Italy to make transactions.

Anyone know an internet site or somewhere that could help me ?
Old 31 July 2008, 02:32 PM
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SteveScooby
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Try citizens advice bureau or go to the banking ombudsman if you have exhausted the banks own complaints system
Old 31 July 2008, 02:33 PM
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TopBanana
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How much are you down?
Old 31 July 2008, 03:39 PM
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RoShamBo
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Just under £1k. Not a huge sum granted but I would fight for a fiver.
Old 31 July 2008, 03:52 PM
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Got any legal cover with your household insurance etc. ? They might be able to help you out.

Think you can go through the small claims court for that anyway, you just file a claim on-line and see what happens, self representation is normally sufficient.
Old 31 July 2008, 05:40 PM
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Cheers.
Old 31 July 2008, 06:12 PM
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TopBanana
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Yes if it's only £1k, you should claim for that + reasonable costs from the small claims court. www.moneyclaim.gov.uk. I'd predict that they won't even defend it and will probably settle before judgement.

For help with wording, try a google search. You just need to lay out the facts:
e.g. 1. Claimant discovered dodgy transaction on bill.
2. Claimant was in another country.
3. Claimant told defendant, defendant didn't want to know.
4. Defendant seeks £x

Last edited by TopBanana; 31 July 2008 at 06:16 PM.

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Old 31 July 2008, 07:14 PM
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David Lock
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Best of luck.

How does someone use a cloned card to get hole-in-the-wall cash without a correct PIN number?

dl
Old 31 July 2008, 07:40 PM
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mart360
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Originally Posted by David Lock
Best of luck.

How does someone use a cloned card to get hole-in-the-wall cash without a correct PIN number?

dl
My wife would love to know that as well, s they managed to get £400 from her bank & money on Ccards that way.


There is a method of pulling data from C&P and although not widely known, can apparantly get the data back in 15mins. (according to the net)

when she appealed, and questioned the sums, her bank stonewalled her.the CCard companys on the other hand were a darn sight more proactive,and were on it straight away.

luckily she had card insurance, they covered the stolen sums.

Mart
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