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Contacting eBay, but not a dispute?

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Old 06 June 2007, 11:29 AM
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Scooby Snacks 23
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Default Contacting eBay, but not a dispute?

Someone win one of my auctions on 2nd May and contacted me shortly afterwards to ask if I accepted a personal cheque. They subsequently forwarded me a cheque which I cashed.

However, they haven't yet given me their address so I can send them the item! I've sent them 3 messages and 3 separate emails, but to no avail!

I don't want to ruin my 100% feedback so can I get eBay to intervene and prompt them directly?? If so, how do I go about this, as I don't think it's a dispute as such.

Thanks
SS23.
Old 06 June 2007, 11:32 AM
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azza77
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you can get their contact details by requesting details. can't remember exactly where but as long as you have a transaction with them you can get their address and number etc
Old 06 June 2007, 01:37 PM
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Freak
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eBay Search: Find Contact Information
Old 06 June 2007, 02:10 PM
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Scooby Snacks 23
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Thanks Freak - exactly what I wanted

Having completed the details, eBay sent an immediate email with contact details and whilst the address isn't shown, a phone number is so I'll try that.

Cheers very muchly.
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