talk talk?
23 March 2007, 10:26 PM
#1
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talk talk?
Gonna go for Talk 3 with talk talk, anybody got any experiences??
So its 18.99 or something..........I take it talk talk pay BT the £11 for the line rental? and the switch over happens automatically and painlessley??
Cheers,
Matt.
So its 18.99 or something..........I take it talk talk pay BT the £11 for the line rental? and the switch over happens automatically and painlessley??
Cheers,
Matt.
23 March 2007, 10:42 PM
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We switched to Talktalk in Jan. They gave us a date and we got switched on the date, which was good judging by the horror stories I'd heard.
It's talktalk2 which gives us free calls and broadband. No BT line rental required so it's £20 a month all up. I'd say it was OK - phone is fine, broadband is a bit wobbly, but that could be the home set up (I've beefed up the ADSL filters which seems to have improved it).
I've used the help line and it was crap. 10p/min got me nowhere in 30 mins. Google and the net were a much better source of help.
It's talktalk2 which gives us free calls and broadband. No BT line rental required so it's £20 a month all up. I'd say it was OK - phone is fine, broadband is a bit wobbly, but that could be the home set up (I've beefed up the ADSL filters which seems to have improved it).
I've used the help line and it was crap. 10p/min got me nowhere in 30 mins. Google and the net were a much better source of help.
23 March 2007, 10:47 PM
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I had a bad experience where they forgot to take a payment.. they admitted it eventually.. the customer helpline is no help at all.. and they cut my phone off for 5 days whilst they sorted it out 
so I left
so I left
23 March 2007, 11:38 PM
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Been with TT since last summer. Only real problem was when they did the LLU bit at my exchange and I was without BB for 2 weeks - the letter said 20 mins ... !!! Actually nocked on the exchange door in the end and the engineers there told me what the score was - equipment was installed 2 weeks aftre they said I would go live ...
Apart from that, I have the talk 3 International or whatever it's called. For ALL calls/line rental/BB my max. monthly bill is less than £25. ALL geographic UK calls are free. International calls to 28 countries are free. Can't really argue.
For those that have said the service is sh!te, all I can say is that it's no better or worse than anyone else and they are dead cheap - for me anyway.
Dave
Apart from that, I have the talk 3 International or whatever it's called. For ALL calls/line rental/BB my max. monthly bill is less than £25. ALL geographic UK calls are free. International calls to 28 countries are free. Can't really argue.
For those that have said the service is sh!te, all I can say is that it's no better or worse than anyone else and they are dead cheap - for me anyway.
Dave
24 March 2007, 12:16 AM
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Its a good package but the service is complete ****e so DO NOT ever phone them waste of time and do not under any circumstances use their modem or software as its rubbish get a Netgear Dg834g and use that then no problems
24 March 2007, 12:20 AM
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Im Running that very same netgear modem,they asked me if i wanted there Modem for an extra £29.99 ,No thanks.
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24 March 2007, 08:16 AM
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Dave
24 March 2007, 03:54 PM
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They charge 29.99 for a modem thats worth .20 pence. The majority of the connection problems are due to their rubbish software and modem. This then gets people using the 20 pence per minute help line and being on hold for hours at a time. Most if these problems are avoided if you tell them to shove their modem up their ****.
25 March 2007, 03:46 PM
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My BB is still wobbly* and while I suspect its TT I can't be sure, and I'm NOT ringing up their help line. I'll just be poorer and angier....
There are some problems with the netgear modem 834 (I've got one and I Googled it), but where the problem lies is anybody's guess. I bought their modem just in case I needed to call them. My BB is just as wobbly with their modem as well.
*wobbly = line drops and I have to restart the computer to get going again. LPB any advice?
There are some problems with the netgear modem 834 (I've got one and I Googled it), but where the problem lies is anybody's guess. I bought their modem just in case I needed to call them. My BB is just as wobbly with their modem as well.
*wobbly = line drops and I have to restart the computer to get going again. LPB any advice?
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