Notices
Non Scooby Related Anything Non-Scooby related

Quick question for IT support type person

Thread Tools
 
Search this Thread
 
Old 19 December 2006, 03:10 PM
  #1  
brumdaisy
Scooby Regular
Thread Starter
 
brumdaisy's Avatar
 
Join Date: Mar 2006
Posts: 2,082
Likes: 0
Received 0 Likes on 0 Posts
Default Quick question for IT support type person

Im writing short article that involves IT - probably my worst subject :-( and quickly need a phrase/word in the right terminology...

If a server/network thing collapses as a result of something, say a powercut, what term would you use for the process of IT people running around making it all better and getting 'stuff' all up and running again?

ta
Old 19 December 2006, 03:11 PM
  #2  
KiwiGTI
Scooby Regular
 
KiwiGTI's Avatar
 
Join Date: Aug 2004
Posts: 4,631
Likes: 0
Received 0 Likes on 0 Posts
Default

pandemonium?

(disaster recovery)
Old 19 December 2006, 03:13 PM
  #3  
brumdaisy
Scooby Regular
Thread Starter
 
brumdaisy's Avatar
 
Join Date: Mar 2006
Posts: 2,082
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by KiwiGTI
pandemonium?

(disaster recovery)
nice edit something a little less dramatic sounding?
Old 19 December 2006, 03:14 PM
  #4  
Simon C
Scooby Regular
 
Simon C's Avatar
 
Join Date: Sep 2003
Location: At the diesel pump...
Posts: 8,677
Likes: 0
Received 0 Likes on 0 Posts
Default

There are various names for it depending on who you speak to.


As KiwiGTI says Disaster recovery is the most widely used / understood.
Old 19 December 2006, 03:14 PM
  #5  
KiwiGTI
Scooby Regular
 
KiwiGTI's Avatar
 
Join Date: Aug 2004
Posts: 4,631
Likes: 0
Received 0 Likes on 0 Posts
Default

Incident Management?
Old 19 December 2006, 03:17 PM
  #6  
Wurzel
Scooby Senior
iTrader: (1)
 
Wurzel's Avatar
 
Join Date: Nov 2000
Location: Wildberg, Germany/Reading, UK
Posts: 9,706
Likes: 0
Received 73 Likes on 54 Posts
Default

Reboot !


Why be so dramatic? if a server goes down due to a power failure, 99 times out of a 100 you just reboot it !!

Disaster recovery is used after a disaster. A disaster is usually when a reboot doesn't work and replacement hardware needs to be sourced.

A disaster can be anything from water damage to fire damage to server blowing up etc.

Last edited by Wurzel; 19 December 2006 at 03:20 PM.
Old 19 December 2006, 03:19 PM
  #7  
jods
Scooby Senior
 
jods's Avatar
 
Join Date: Feb 2002
Location: UK
Posts: 6,645
Received 0 Likes on 0 Posts
Default

Recycle

Trending Topics

Old 19 December 2006, 03:19 PM
  #8  
Bottomfeeder
Scooby Regular
 
Bottomfeeder's Avatar
 
Join Date: May 2002
Location: Usually w**king from home
Posts: 7,047
Likes: 0
Received 0 Likes on 0 Posts
Default

DR Reboot

or Cold Reboot

or HOLY F*KCING **** WHAT HAPPENED........... OI YOU, WTF DID YOU DO!?
Old 19 December 2006, 03:19 PM
  #9  
brumdaisy
Scooby Regular
Thread Starter
 
brumdaisy's Avatar
 
Join Date: Mar 2006
Posts: 2,082
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by KiwiGTI
Incident Management?
ok getting better, but if incident management is the overall process, what is the action, where basically the entire (and in this case I mean huge) network is effectively re-booted manually building by building?
Old 19 December 2006, 03:20 PM
  #10  
MattW
Scooby Regular
 
MattW's Avatar
 
Join Date: Jun 2001
Posts: 8,021
Likes: 0
Received 0 Likes on 0 Posts
Default

Actually it would be "Problem Management" leading to "Continuity Management".

Disaster Recovery is such old hat.


Edited to say this is ITIL

Last edited by MattW; 19 December 2006 at 03:23 PM.
Old 19 December 2006, 03:21 PM
  #11  
OllyK
Scooby Regular
 
OllyK's Avatar
 
Join Date: Feb 2005
Location: Derbyshire
Posts: 12,304
Likes: 0
Received 0 Likes on 0 Posts
Default

It's called "Routine maintenance" if it's a windows based system
Old 19 December 2006, 03:22 PM
  #12  
Markus
Scooby Regular
 
Markus's Avatar
 
Join Date: Mar 1999
Location: The Great White North
Posts: 25,080
Likes: 0
Received 0 Likes on 0 Posts
Default

I agree that DR is probably the best phrase. It's probably dramatic sounding as depending on what your DR plan is, or lack of one, there could be some serious repercussions.

Have a look here for some info on DR, might be other terms mentioned there.
Old 19 December 2006, 03:22 PM
  #13  
Onan The Barbarian
Scooby Regular
 
Onan The Barbarian's Avatar
 
Join Date: Sep 2006
Location: Hades.....Seventh Level.....Ask for Wingnut
Posts: 9,098
Likes: 0
Received 1 Like on 1 Post
Default

System Restore
Old 19 December 2006, 03:23 PM
  #14  
root
BANNED
 
root's Avatar
 
Join Date: Feb 2005
Location: root@biotech
Posts: 50
Likes: 0
Received 0 Likes on 0 Posts
Default

Bringing online?
Restoring services?
Fixing **** up?
Old 19 December 2006, 03:23 PM
  #15  
BlkKnight
Scooby Regular
 
BlkKnight's Avatar
 
Join Date: Feb 2004
Location: High Wycombe
Posts: 3,763
Likes: 0
Received 0 Likes on 0 Posts
Default

"it's broken with a capital F"
Old 19 December 2006, 03:24 PM
  #16  
lightning101
Scooby Regular
 
lightning101's Avatar
 
Join Date: Oct 2004
Location: Never do names esp. Joey, spaz or Mong
Posts: 39,688
Likes: 0
Received 0 Likes on 0 Posts
Default

Exigency procuration
Old 19 December 2006, 03:26 PM
  #17  
brumdaisy
Scooby Regular
Thread Starter
 
brumdaisy's Avatar
 
Join Date: Mar 2006
Posts: 2,082
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Bottomfeeder
DR Reboot

or Cold Reboot

or HOLY F*KCING **** WHAT HAPPENED........... OI YOU, WTF DID YOU DO!?
well it was a major incident we're just trying to play it down
Old 19 December 2006, 03:28 PM
  #18  
brumdaisy
Scooby Regular
Thread Starter
 
brumdaisy's Avatar
 
Join Date: Mar 2006
Posts: 2,082
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by lightning101
Exigency procuration
Old 19 December 2006, 03:28 PM
  #19  
j.d.clarke
Scooby Newbie
 
j.d.clarke's Avatar
 
Join Date: Mar 2003
Posts: 14
Likes: 0
Received 0 Likes on 0 Posts
Default

'running around like headless chickens' is the phrase we use !!!!

impresses the senior managers when they see you running around like that
Old 19 December 2006, 03:28 PM
  #20  
KiwiGTI
Scooby Regular
 
KiwiGTI's Avatar
 
Join Date: Aug 2004
Posts: 4,631
Likes: 0
Received 0 Likes on 0 Posts
Default

Restoration of managed services.
Old 19 December 2006, 03:30 PM
  #21  
brumdaisy
Scooby Regular
Thread Starter
 
brumdaisy's Avatar
 
Join Date: Mar 2006
Posts: 2,082
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by j.d.clarke
'running around like headless chickens' is the phrase we use !!!!

impresses the senior managers when they see you running around like that
you're in the office next to me arent you
Old 19 December 2006, 03:34 PM
  #22  
Sbradley
Scooby Regular
 
Sbradley's Avatar
 
Join Date: Nov 2001
Location: Croydon - returned to democracy! Yay!!
Posts: 3,682
Likes: 0
Received 0 Likes on 0 Posts
Default

Blamestorming

SB
Old 19 December 2006, 03:35 PM
  #23  
Bottomfeeder
Scooby Regular
 
Bottomfeeder's Avatar
 
Join Date: May 2002
Location: Usually w**king from home
Posts: 7,047
Likes: 0
Received 0 Likes on 0 Posts
Default

My personal fave as used by a sys manager of large(ish) bank to his boss when their SAN went base over apex..........He's executing a SAN wide break fix proceedure
Old 19 December 2006, 03:38 PM
  #24  
brumdaisy
Scooby Regular
Thread Starter
 
brumdaisy's Avatar
 
Join Date: Mar 2006
Posts: 2,082
Likes: 0
Received 0 Likes on 0 Posts
Default

ok you can stop now!

Ive gone with system restoration many thanks for all your kind contributions
Old 19 December 2006, 03:38 PM
  #25  
lpski1
Scooby Regular
 
lpski1's Avatar
 
Join Date: Feb 2001
Location: .
Posts: 34,159
Likes: 0
Received 0 Likes on 0 Posts
Default

FUBAR'd

3
2
1
....
Old 19 December 2006, 03:41 PM
  #26  
brumdaisy
Scooby Regular
Thread Starter
 
brumdaisy's Avatar
 
Join Date: Mar 2006
Posts: 2,082
Likes: 0
Received 0 Likes on 0 Posts
Default

Old 19 December 2006, 03:44 PM
  #27  
jasey
Scooby Senior
 
jasey's Avatar
 
Join Date: Nov 2001
Location: Scotchland
Posts: 6,566
Likes: 0
Received 0 Likes on 0 Posts
Default

ArseCovering.

Followed by the Blamestorming mentioned above
Old 19 December 2006, 03:44 PM
  #28  
cottonfoo
Scooby Regular
 
cottonfoo's Avatar
 
Join Date: Jan 2001
Location: still behind twin turbos
Posts: 469
Likes: 0
Received 0 Likes on 0 Posts
Default

It's still called Disaster Recovery, whether some people think it's old hat or not. It's exactly what it is. Generally you'll already have a DR plan in place, in which case you'd just "failover to the DR datacentre" and carry on as if nothing's really happened.

I've never even heard the term "System Restoration" used in that context, probably because it's inaccurate.
Old 19 December 2006, 03:46 PM
  #29  
jasey
Scooby Senior
 
jasey's Avatar
 
Join Date: Nov 2001
Location: Scotchland
Posts: 6,566
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by cottonfoo
It's still called Disaster Recovery, whether some people think it's old hat or not. It's exactly what it is. Generally you'll already have a DR plan in place, in which case you'd just "failover to the DR datacentre" and carry on as if nothing's really happened.

I've never even heard the term "System Restoration" used in that context, probably because it's inaccurate.
This is the right answer.

System restoration sounds more like the pish that windows attempts when it's fcuked you over
Old 19 December 2006, 03:54 PM
  #30  
orbix
Scooby Regular
 
orbix's Avatar
 
Join Date: May 2006
Location: Tell em to piss off, I'm drinking!
Posts: 789
Likes: 0
Received 0 Likes on 0 Posts
Default

If a server/network thing collapses as a result of something, say a powercut, what term would you use for the process of IT people running around making it all better and getting 'stuff' all up and running again?
There's a good chance the IT "people" loaded a "patch" on the system in the first place therefore causing the collapse, this then justifies the job they do and being contractors get paid a King's ransom for fixing the problem.

The term i would use for this process is "Thieving connie scum"


Quick Reply: Quick question for IT support type person



All times are GMT +1. The time now is 07:59 AM.