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-   -   Quick question for IT support type person (https://www.scoobynet.com/non-scooby-related-4/567438-quick-question-for-it-support-type-person.html)

brumdaisy 19 December 2006 03:10 PM

Quick question for IT support type person
 
Im writing short article that involves IT - probably my worst subject :-( and quickly need a phrase/word in the right terminology...

If a server/network thing collapses as a result of something, say a powercut, what term would you use for the process of IT people running around making it all better and getting 'stuff' all up and running again?

ta :thumb:

KiwiGTI 19 December 2006 03:11 PM

pandemonium?

(disaster recovery)

brumdaisy 19 December 2006 03:13 PM


Originally Posted by KiwiGTI
pandemonium?

(disaster recovery)

nice edit :thumb: something a little less dramatic sounding?

Simon C 19 December 2006 03:14 PM

There are various names for it depending on who you speak to.


As KiwiGTI says Disaster recovery is the most widely used / understood.

KiwiGTI 19 December 2006 03:14 PM

Incident Management?

Wurzel 19 December 2006 03:17 PM

Reboot !


Why be so dramatic? if a server goes down due to a power failure, 99 times out of a 100 you just reboot it !!

Disaster recovery is used after a disaster. A disaster is usually when a reboot doesn't work and replacement hardware needs to be sourced.

A disaster can be anything from water damage to fire damage to server blowing up etc.

jods 19 December 2006 03:19 PM

Recycle

Bottomfeeder 19 December 2006 03:19 PM

DR Reboot

or Cold Reboot

or HOLY F*KCING **** WHAT HAPPENED........... OI YOU, WTF DID YOU DO!?

brumdaisy 19 December 2006 03:19 PM


Originally Posted by KiwiGTI
Incident Management?

ok getting better, but if incident management is the overall process, what is the action, where basically the entire (and in this case I mean huge) network is effectively re-booted manually building by building?

MattW 19 December 2006 03:20 PM

Actually it would be "Problem Management" leading to "Continuity Management".

Disaster Recovery is such old hat.


Edited to say this is ITIL

OllyK 19 December 2006 03:21 PM

It's called "Routine maintenance" if it's a windows based system :D

Markus 19 December 2006 03:22 PM

I agree that DR is probably the best phrase. It's probably dramatic sounding as depending on what your DR plan is, or lack of one, there could be some serious repercussions.

Have a look here for some info on DR, might be other terms mentioned there.

Onan The Barbarian 19 December 2006 03:22 PM

System Restore :thumb:

root 19 December 2006 03:23 PM

Bringing online?
Restoring services?
Fixing fcuk up? ;)

BlkKnight 19 December 2006 03:23 PM

"it's broken with a capital F"

lightning101 19 December 2006 03:24 PM

Exigency procuration :thumb:

brumdaisy 19 December 2006 03:26 PM

:D

Originally Posted by Bottomfeeder
DR Reboot

or Cold Reboot

or HOLY F*KCING **** WHAT HAPPENED........... OI YOU, WTF DID YOU DO!?

:lol1: well it was a major incident we're just trying to play it down

brumdaisy 19 December 2006 03:28 PM


Originally Posted by lightning101
Exigency procuration :thumb:

:Suspiciou

j.d.clarke 19 December 2006 03:28 PM

'running around like headless chickens' is the phrase we use !!!!

impresses the senior managers when they see you running around like that ;)

KiwiGTI 19 December 2006 03:28 PM

Restoration of managed services.

brumdaisy 19 December 2006 03:30 PM


Originally Posted by j.d.clarke
'running around like headless chickens' is the phrase we use !!!!

impresses the senior managers when they see you running around like that ;)

you're in the office next to me arent you ;)

Sbradley 19 December 2006 03:34 PM

Blamestorming

SB

Bottomfeeder 19 December 2006 03:35 PM

My personal fave as used by a sys manager of large(ish) bank to his boss when their SAN went base over apex..........He's executing a SAN wide break fix proceedure :D

brumdaisy 19 December 2006 03:38 PM

ok you can stop now!

Ive gone with system restoration many thanks for all your kind contributions :thumb:

lpski1 19 December 2006 03:38 PM

FUBAR'd

3
2
1
....

brumdaisy 19 December 2006 03:41 PM

:confused:

jasey 19 December 2006 03:44 PM

ArseCovering.

Followed by the Blamestorming mentioned above :D

cottonfoo 19 December 2006 03:44 PM

It's still called Disaster Recovery, whether some people think it's old hat or not. It's exactly what it is. Generally you'll already have a DR plan in place, in which case you'd just "failover to the DR datacentre" and carry on as if nothing's really happened.

I've never even heard the term "System Restoration" used in that context, probably because it's inaccurate.

jasey 19 December 2006 03:46 PM


Originally Posted by cottonfoo
It's still called Disaster Recovery, whether some people think it's old hat or not. It's exactly what it is. Generally you'll already have a DR plan in place, in which case you'd just "failover to the DR datacentre" and carry on as if nothing's really happened.

I've never even heard the term "System Restoration" used in that context, probably because it's inaccurate.

This is the right answer.

System restoration sounds more like the pish that windows attempts when it's fcuked you over :mad:

orbix 19 December 2006 03:54 PM


If a server/network thing collapses as a result of something, say a powercut, what term would you use for the process of IT people running around making it all better and getting 'stuff' all up and running again?
There's a good chance the IT "people" loaded a "patch" on the system in the first place therefore causing the collapse, this then justifies the job they do and being contractors get paid a King's ransom for fixing the problem.

The term i would use for this process is "Thieving connie scum" :thumb:


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