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Old 15 September 2006, 07:32 PM
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sarasquares
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Angry can you believe this!!!??

today i was nearly speachless (its true)

i have a prepayment electricity meter in my house but there hasnt been any debt for years so i decided i wanted to change my service provider from Powergen to a cheaper alternative and pay by direct debit so i called them. i was told that when you have a prepayment meter it are there for life. you pay a higher charge for your electricity if you have a meter and you cannot change provider as they wont touch you if you have a pp-meter. i was livid

anyway i have contacted Watchdog as i feel Powergen are monopolising their customers. has anyone got any experience of this?
Old 15 September 2006, 07:43 PM
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ive been in my house for 15 years and had a debt when i first moved in to it. the meter was already in the house when moved in so it was adjusted for my debt.
hopefully watchdog will be able to get on the case and name and shame

i might buy a generator
Old 15 September 2006, 07:48 PM
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Nicks VR4
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I had a prepayment meter changed to normal meter this year no problem

From Powergen to British Gas
Old 15 September 2006, 07:52 PM
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Gas and electricity prices have gone right up! British Gas( most expensive of all) have gone up by about 92% with electric and, 63% up with gas!
I am with them barstards!
Thanks for putting this thread up, Sara.I have a pre-payment meter too. It was already there before i bought this house.I need to get shut of it.Let's see how you get on.
Old 15 September 2006, 07:54 PM
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swati i will let you know how i get on

Originally Posted by Nicks VR4
I had a prepayment meter changed to normal meter this year no problem

From Powergen to British Gas
who took the meter out. if it was British Gas then that doesnt supprise me as they have the highest prices and would do anything to get your cash

Powergen said that the rule was very old and rigid and had no intention of changing it
Old 15 September 2006, 07:57 PM
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Originally Posted by sarasquares
swati i will let you know how i get on
Cheers, Sara
Old 15 September 2006, 07:59 PM
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Nicks VR4
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Originally Posted by sarasquares
swati i will let you know how i get on


who took the meter out. if it was British Gas then that doesnt supprise me as they have the highest prices and would do anything to get your cash

Powergen said that the rule was very old and rigid and had no intention of changing it
Yeap Grittish Bas price was cheaper at the time and Powergen was sending us a bill at the same time so double the price took ages to tell some thick **** we have payed already
Old 15 September 2006, 08:01 PM
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sarasquares
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Originally Posted by Nicks VR4
Yeap Grittish Bas price was cheaper at the time and Powergen was sending us a bill at the same time so double the price took ages to tell some thick **** we have payed already
BG obvioulsey knew that they were going to increase their prises then
Old 15 September 2006, 09:08 PM
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cant you harness all the hot air that comes out of your mouth-that way you would you not only be self sufficient but you could make a good profit( be able to afford a turbo) selling your excess power back to the grid-jobs a good un

Originally Posted by sarasquares
ive been in my house for 15 years and had a debt when i first moved in to it. the meter was already in the house when moved in so it was adjusted for my debt.
hopefully watchdog will be able to get on the case and name and shame

i might buy a generator
Old 15 September 2006, 09:10 PM
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prepares to duck the impending slap
Old 15 September 2006, 09:23 PM
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I pay my leccy Monthly and I'm £159 in credit at the moment, imagine my suprise when I got a letter from powergen telling my the DD will have to go up by £8 a month as from next month !!
Old 15 September 2006, 11:16 PM
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As someone that works in a utility company i can confirm that this is rubbish.... contact Ofgem or maybe Energywatch....

Or change supplier then get a meter change done......
Old 16 September 2006, 12:18 AM
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I'm with BG for both gas and electricity. I get 3 letters from them the other day. First letter states I am in credit of £46 for gas. Second letter states That I am in credit of £74 with Electricity. Good, so far so good. I open the next letter it tells me both my dd debit payments are going up. Monthly Gas up from £22 to £44 per month and electric up from £42 to £79 per month.

How the F*^) can they justify such a price hike when I clearly pay over the odds now?

I have done an indepth search and the minimum I can save by moving to another company is £363 per Annum

Grittish are a buch of robbing gits..............allegedly
Old 16 September 2006, 12:30 AM
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SS....what you have been told by Powergen is nonsense.
Old 17 September 2006, 08:38 AM
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Stick with it Sara, dont let the prats grind you down, don't see why they should get away with that load of cobblers.

Les
Old 17 September 2006, 10:28 AM
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If you move into a property that has a prepayment meter already installed you can request for a normal meter to be put in. But if you have a normal meter then ask for a prepayment meter if you get into difficulties you are then stuck with it and cant change back.

What you are allowed to do is ring up a new suplier tell them you have just moved in and want a normal meter putting in and give them your maiden name. It worked for me
Old 17 September 2006, 10:35 AM
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I'm with Scottish Gas and run my account online - paying by DD an agreed amount each month.

I looked at my account before summer and saw that my account stood at £120 ......... I e-mailed them asking for 2 months off from payments so that it could be brought into balance

They said that I was actually £120 in DEBIT!!!!

Although they show it as a positive CREDIT amount!!!

WTF is going on?? Whats wrong with showing it as -£120, or £120 Debit??

They said that lots of customers were confused by it - but have no plans to change it!!

Pete
Old 17 September 2006, 10:37 AM
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Originally Posted by pslewis
I'm with Scottish Gas and run my account online - paying by DD an agreed amount each month.

I looked at my account before summer and saw that my account stood at £120 ......... I e-mailed them asking for 2 months off from payments so that it could be brought into balance

They said that I was actually £120 in DEBIT!!!!

Although they show it as a positive CREDIT amount!!!

WTF is going on?? Whats wrong with showing it as -£120, or £120 Debit??

They said that lots of customers were confused by it - but have no plans to change it!!

Pete
thats shocking pete





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