*Sonic*

Basically got a problem with how long a Dentist is taking to do some work on one tooth

This will be 5 visits now for a straightforward drill n fill

1st Visit, needle given, drill work, temporary filling

2nd Visit, same tooth temp filling removed, cleaned and temporary filled again

3rd Visit, same tooth temp filling removed, cleaned and temporary filled again

4th Visit, same tooth temp filling removed, cleaned and temporary filled again, although not quite as good as the previous ones, and now in pain as fluids and food getting into cavity left from cr@p temp filling

5th visit, they want to charge for emergency work to fix bad temp filling

Is this normal practise, or is it because its NHS that they are reaching there quota for visits per person, by stretching out the treatment per tooth so they dont have to do so much work etc

Who would I write to to complain

StickyMicky

when i was in an emergency dental hospital, i overheard a woman who wanted treatment, as her dentist had thrown her off his list for putting a complain in against him..........

plan ahead

pslewis

"If you wish to make a complaint about the care or service provided by your NHS dentist or dental practice, contact the person responsible for the practice complaints procedure.

You may make the complaint orally or in writing and you should receive a response from the practice within ten working days.

Your dentist will try to resolve your complaint at this stage. If the complaint is not resolved to your satisfaction, you should direct complaints to the Healthcare Commission"

Pete

You can get support with making a complaint from the complaints manager or Patients Advice and Liaison Services (PALS) at your PCT, your local Independent Complaints Advocacy Service (ICAS), Citizens Advice or visit the Department of Health website.

OllyK

Go private - with the new NHS charging structure it's probably cheaper anyway, Misses was told she needs a crown, £120 private, £180 on the NHS

TopBanana

Have you tried asking your dentist what the hell's going on?

sienar33

Also have to remember that, like Subaru stealers, some are better than others.

Would try going (transferring) to different dentist (although I know that's easier said than done)
That worked for me.

Good luck, I hate dentists

SiPie

Try 30 appointments dating from 6th August 2004 and still ongoing.

Good old route canal treatment. He says he's got trouble deadening a lateral canal

Quit your moaning

*Sonic*

this is a dentist who doesnt really speak english, leaves the doors open on each of the treatment rooms, so anyone waiting can see exactly what work everyone is having done

they take the mickey out of the patients in front of other patients too
this was the only dentist taking NHS patients too which makes it really hard to change dentists

they wont give you appointment cards, and only provide a pen so you can write your own appointment on whatever scraps of paper you have lying round your person as they dont provide paper

The receptionist who is also the office manager, is one of the most arrogant jumped up nobodys I have ever met too

SiPie

http://www.nhs.uk/England/Dentists/D...omplaints.cmsx

anc-sti

Second what ollyk says go private or join denplan etc. The work done this way is far better. NHS work has fixed prices for lots of different treatments, many of which the dentist will make little or no money on. Therefore to make money you will find all sorts going on, for example they could use the cheapest materials thus reducing their overheads. Unfortuately the cheap stuff is crap, and you'll be back in before you know it. Or the work can be segmented therefore the dentist can claim more fixed price treatments. Its a shambles really. Dentists arn't leaving the NHS because they what to, they're leaving because the government has forced them.

Leslie

What NHS dentist?

Les