O2 phone contract termination?
01 August 2005, 11:47 AM
#1
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O2 phone contract termination?
The missus has changed to Orange, so need to cancel her O2 account. Have had it for about 6 yrs (from when it was Genie), but they don't let you have free upgrades etc.
Someone told me that as I bought a new handset from them in Feb I am stuck to 12month contract from that point.. Does anyone know if this is the case?
What happens if i cancel the direct debit?
Someone told me that as I bought a new handset from them in Feb I am stuck to 12month contract from that point.. Does anyone know if this is the case?
What happens if i cancel the direct debit?
01 August 2005, 11:58 AM
#3
If you upgraded a handset they tie you in for another 12 - 18 months depending on what deal she opted for.
Also, to cancel, you have to do it in writing (make sure you do this registered delivery), then they will send you a final bill....
If you cancel the DD I am pretty sure you will keep getting bills sent to your address.
Also, to cancel, you have to do it in writing (make sure you do this registered delivery), then they will send you a final bill....
If you cancel the DD I am pretty sure you will keep getting bills sent to your address.
01 August 2005, 12:17 PM
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The thing was they charged us £100 for the handset, was only a crappy Samsung thing which is why i think i'm stuck with 12months from then. Wanted to check on here before ringing their extortionate customer services number 
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