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Old 05 April 2005, 09:37 AM
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BlkKnight
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Default Ebay feedback - what's the deal?

A chap was selling a network switch a "3com 4400" - for what would be a normal "seconds" price for the item.

I win auction, and before sending my dolla (as he was not responsive to e-mails) phoned and asked him to double check the model etc. As it turns out the item for sale was the 3com 4400SE - which is a very inferiour product (to the tune of £250).

I leave neutral feedback as product was not as described - and he leaves negative

Can someone explain what's going on?
Old 05 April 2005, 09:41 AM
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mike1210
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hes done it out of retaliation, you can file a complaint with square trade i believe. What was his negative comment out of interest?
Old 05 April 2005, 09:41 AM
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Gordo
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****e but not a lot you can do about it.

The lesson is probably to check with the seller/ ask the questions before bidding.

Gordo
Old 05 April 2005, 09:42 AM
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I would have done but he didn't respond to e-mail:

"won this item then ask is it se ?not paid cheek to leave feedback do not trust"
Old 05 April 2005, 09:44 AM
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boxst
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Originally Posted by mike1210
hes done it out of retaliation, you can file a complaint with square trade i believe. What was his negative comment out of interest?
His comment was (in that normal literary way ebay feedback is written):

won this item then ask is it se ?not paid cheek to leave feedback do not trust
Steve.
Old 05 April 2005, 09:45 AM
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mike1210
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id reply to this feedback and say item not as advertised, also follow up the feedback youve left him and state he is a con man or words to that effect.
Old 05 April 2005, 09:48 AM
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PCatWork
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I would burn his house down. It's the only fair response.

Old 05 April 2005, 09:48 AM
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how does one reply to feedback?
?
Old 05 April 2005, 09:51 AM
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mike1210
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go into my ebay then on the left of the screen click the feedback link in the my account section. into the feedback forum and reply to the offender and make sure you have your nasty hat on
Old 05 April 2005, 09:53 AM
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suprabeast
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yeah abuse them hard!"!
Old 05 April 2005, 10:01 AM
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some people eh.

Time for a new account me thinks.
Old 05 April 2005, 10:10 AM
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Jamesemt
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Not necessarily - I've got 5 negatives and have never had a problem...
Got 200 positives, like
Old 05 April 2005, 10:17 AM
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BOB.T
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This might be me being stupid but would it not be better to ask any questions before bidding / slagging the dude off?

[edited to add] If you were in doubt and he hadn't replied to your email, why didn't you ring before the end of the auction. If you were in doubt, why did you bid?

Last edited by BOB.T; 05 April 2005 at 10:21 AM.
Old 05 April 2005, 10:20 AM
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whats the dudes user name? we can see what else he has for sale? and maybe ask him thousands of questions
Old 05 April 2005, 10:22 AM
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He was not responsive to e-mail.

When bidding was complete - his responce was "I dunno m8 - I'm selling them for a friend". After a few more conversations, finally got through to his friend and found out what the product was.

I would have been happy just to leave is as was if it were not for the fact he left me -ve.

/edit I only found his phone number when completing the auction.

To be fair the 4400 & the 4400SE do look very similar - bit like comparing a Scooby sport (3com 4400SE) with a Scooby STI (3com 4400)

Last edited by BlkKnight; 05 April 2005 at 10:24 AM.
Old 05 April 2005, 10:25 AM
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oooh

here you go guys, ask lots of questions....

http://search.ebay.co.uk/_W0QQsassZsellingoodgoods

ive already asked one
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