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Old 10 March 2005, 12:45 PM
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Stueyb
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Default Police complaint - what happens now

Hi all

Just after a little advice really. Dont want to go into the weres and whyfores (until its resolved) but earlier in the week I was involved in a dispute and the police were called (by me) as I was bieng threatened and abused by the shop staff. However the plod who attended was nothing but rude and arrogent towards to me and eventually told me to **** off before I was arrested ( I did not once cause a problem or abuse or shout at anyone at all, just wanted to solve my problem with the shop)

Now I have made a complaint and we have had the police call me for a sit down meeting with the police officer in question and his supervisor. What can I expect to happen and what can I do if I am not satisfied ?

Cheers


Stu

PS I know the vast majority of coppers are ok but I can really understand why some people dont like them after being subjected to abuse.

Last edited by Stueyb; 10 March 2005 at 12:47 PM.
Old 10 March 2005, 12:53 PM
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OllyK
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I expect they will try to appeal to your better nature about how it will affect his career, and if that doesn't work they'll resort to threats, and you'll "fall" down the steps on your way out
Old 10 March 2005, 01:08 PM
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p1doc
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or they will clock your subaru and you will be caught speeding or stop checked,i would consult a lawyer if i were you
martin
Old 10 March 2005, 01:18 PM
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Jye
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Before, when they were the PCA, I'd have said you'd get nowhere, but perhaps the IPCC has changed all that.

Personally I'd take it as far as you need to to get complete satisfaction, **** sitting down with the tw@ts though, as has been said that's just to try to smooth things over without a fuss.

Remember the police are just civil servants like any other gov official, so ask yourself this, what you would do if someone in the job centre or tax office told you to **** off. Hang the arrogant muppet out to dry just like he would do to you if he got a chance.

http://www.ipcc.gov.uk/
Old 10 March 2005, 02:17 PM
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Mr Pants!
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What part of the Country are you in StueyB
Old 10 March 2005, 02:34 PM
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Stueyb
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Im in cheshire if thats any use
Old 10 March 2005, 02:48 PM
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Brendan Hughes
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Go with a reliable witness, preferably a lawyer. And send them his bill afterwards.
Old 10 March 2005, 03:05 PM
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Jerome
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I had a similar incident many years ago and I regret not complaining.

I would want an apology from the officer involved as a minimum and, if possible, something that will stay on his record for a little while, but not actually be a blot on his career. If he gets more complaints in the next say 3 years, there will be a history on record, but, if it was a one off, his entire career isn't ruined. Hopefully this will prevent any other members of the public experiencing the same as you. I'm not sure if this is possible, but it should be.
Old 10 March 2005, 03:47 PM
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alcazar
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Withdraw the complaint, smartish

It has been my experience of the police over the last 5 years or so, that they are NOT to be trusted, ALL OF THEM, any further than you could chuck a carload.

Therefore, DO NOT come to their notice, keep your head below the firing line and they MIGHT leave you alone.
Come to their notice, however, and I reckon they WILL get their own back.

You have been warned, by one who has suffered.

Alcazar
Old 10 March 2005, 04:43 PM
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Chris5-0
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Thanks Jye!

If you feel you were insulted by somwone else, say a shop assistant or a car salesman how would you sort this out? Would you look for a resolution between yourself and the person in question and his immediate supervisor, or in the case of it being a car salesman would you get Subaru U.K involved and take it a hell of a lot higher over an insult?

I agree you should not be told to 'Go away' in no uncertain terms and yes this is out of order but you have to remember this. It's easy to complain about the police and things do get done but the public do not then see the aftermath. That officer can be passed over for promotion, appointments to specialist posts and have a permanent record of the complaint. We get treated as 'criminals' in cases of complaint, brought in and interviewed on tape by the Department involved. This is incredibly stressful for the officer concerned and for the length of time taken to investigate the allegation, sometimes years, he/she is in limbo and can go nowhere or do anything. And all this for a cross word in a heated and stressful situation?

You are well within your rights to complain but it all falls on what you want doing, you can have an informal chat with the officer and immediate supervision after which it is resolved or if you feel the insult warrants further action make a formal complaint which will be investigated. These investigations are run like criminal complaints with statements and evidence taken by dedicated officers dealing with Police Complaints.

You just have to ask yourself if it was another profession involved would you be thinking of taking this action or would you just be trying to sort it?
Old 10 March 2005, 05:12 PM
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PG
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Originally Posted by Chris5-0
You just have to ask yourself if it was another profession involved would you be thinking of taking this action or would you just be trying to sort it?
If I ask for someones help when they are working (irrespective of what occupation) and they tell me to "**** off" then I would like to make things as difficult as possible for them!!!
Old 10 March 2005, 05:15 PM
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DoctorWho
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Sorting it would mean making sure some toerag who told me to "**** off" got exactly what you described. Hassle and hopefully his career up **** creek.

Ignorant pig (not Chris BTW)
Old 10 March 2005, 05:16 PM
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The Zohan
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Originally Posted by Chris5-0
Thanks Jye!

If you feel you were insulted by somwone else, say a shop assistant or a car salesman how would you sort this out? Would you look for a resolution between yourself and the person in question and his immediate supervisor, or in the case of it being a car salesman would you get Subaru U.K involved and take it a hell of a lot higher over an insult?

I agree you should not be told to 'Go away' in no uncertain terms and yes this is out of order but you have to remember this. It's easy to complain about the police and things do get done but the public do not then see the aftermath. That officer can be passed over for promotion, appointments to specialist posts and have a permanent record of the complaint. We get treated as 'criminals' in cases of complaint, brought in and interviewed on tape by the Department involved. This is incredibly stressful for the officer concerned and for the length of time taken to investigate the allegation, sometimes years, he/she is in limbo and can go nowhere or do anything. And all this for a cross word in a heated and stressful situation?

You are well within your rights to complain but it all falls on what you want doing, you can have an informal chat with the officer and immediate supervision after which it is resolved or if you feel the insult warrants further action make a formal complaint which will be investigated. These investigations are run like criminal complaints with statements and evidence taken by dedicated officers dealing with Police Complaints.

You just have to ask yourself if it was another profession involved would you be thinking of taking this action or would you just be trying to sort it?
IMHO &Without knowing the full details of what happened

Chris 5-0

Perhaps stating the obvious but The Police are civil servants and on full view to the public the whole time. They should be on best behaviour and not abusing people even if they are having a bad day. They are/where in a position of trust and authority, or at least should be and this sort of behaviour does nothing to help their credibility.

I would complain to this officers superior as i would with anyone i had grief from and push it as high as it needs to go until i got satisfaction. Have done before and will do again.
Old 10 March 2005, 05:50 PM
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Leslie
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You are certainly entitled to polite behaviour from the PC especially since you requested his presence. Very poor to be so rude to you.

I would agree to go to this meeting with an independent witness, say you will not attend if they do not wish to go along with that.

His future career is down to him and how he behaves towards the public. If he is rude and abusive with no good reason then his suitability for the job is in question.

It is up to you if you are prepared to accept a full apology from him, but if that is not forthcoming then I would say that I would make an official complaint to the proper authorities.

Someone who behaves like that needs at least to be left in no doubt that if he wants to keep his job then he has to change his attitude to the public.

Les
Old 10 March 2005, 06:20 PM
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r32
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You must take an independant witness, not a friend or family member. Do not go on your own.......
If not you may find its you in the dock.....
Old 10 March 2005, 06:24 PM
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Chris5-0
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Agree in parts with responses to my post. Re: the independant witness, go for it. As long as you agree to the officer having an independant witness as well. The meeting will probably be with an Inspector who for the purposes of this meeting would be independant of the officer. Therefore only fair to let them have a witness as well.

To those who would push as far as pos until satisfaction has been gained, just what do you class as satisfied? An apology by the officer concerned, (you wouldn't get a written one from me, sorry but not going to happen. An apology is an apology, why do you need it writing down?) a permanent record of the event which will (have no doubt about it!) affect the officers career for a lot longer than the satisfaction gained by yourself will last.

Understand the whole civil servent thing but just seems sometimes people take the opportunity to put the boot in way over the top cus 'I got a ticket for speeding last year!!'

Go to the meeting, put your point across as to the incident, perhaps you were heated as well and this contributed to it happening. But don't expect an officer to sit and take it all without having his/her chance to speak (I had a complaint recently and on the meeting the complainant basically sat there and slagged me off for a good 5 mins. Should have seen the look on her face when it was my turn and i explained exactly what had happened and why!)

Also don't just think an officer is going to sit and take a potentially carrer threatening complaint if not justified, I for one would (an d have successfully) fought against complaints when I saw fit. At the end of the day these things generally boil down to one word against another and can get messy. Not what i would hope anyone would want!
Old 10 March 2005, 06:44 PM
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MattW
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Originally Posted by alcazar
Withdraw the complaint, smartish

It has been my experience of the police over the last 5 years or so, that they are NOT to be trusted, ALL OF THEM, any further than you could chuck a carload.

Therefore, DO NOT come to their notice, keep your head below the firing line and they MIGHT leave you alone.
Come to their notice, however, and I reckon they WILL get their own back.

You have been warned, by one who has suffered.

Alcazar
With you on that. Wouldn't trust one, period.

Apologies to Burr who comes across as a genuine nice bloke.

Last edited by MattW; 10 March 2005 at 06:47 PM.
Old 10 March 2005, 06:44 PM
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Jye
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Chris5-0, I've been more than insulted by *your lot*

Get over yourself, IMO many of *your lot* are worse than the crims.

If you have a problem with that, tough titty, get another job or live with it.

Very few of the public resepct you, deal with it, move on or change the problem within.

If you want exact details, pm me or do a search.
Old 10 March 2005, 06:54 PM
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Jye
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(you wouldn't get a written one from me, sorry but not going to happen. An apology is an apology, why do you need it writing down?)
And with that attitude this is why I would hang the guy concerend out to dry, sorry but you're not going to change my opinion of the police in a hurry, and I'd say I'm speaking for many like me these days.

Serve and protect, or if you're like most I've met, I hope you get what's what sooner rather than later.

No disrespect to you as a *person*, but you're all tainted by the @rseholes within atm, that and a lack of command who are willing for change.

Government lackies and bully boys, prove me wrong and sort the force out yourself, either that or stop bleating about how you all seem to do such a great and difficult job.

Last edited by Jye; 10 March 2005 at 06:56 PM.
Old 10 March 2005, 07:03 PM
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Chris5-0
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Jye,

What problems you have with authority my friend! This thread isn't about you is it! You obviously have a problem with us, which is fine by me. I'll still be there mopping up your blood and giving you first aid when someone else doesn't like the way you talk to them!

I love my job, get real satisfaction from helping people who need my assistance, it's why i joined. Can't do anything about command structure and can't speak for all cops so i just get on with it.

As for not giving a written apology you mis understand, its not a bad attitude its a fact, what is to be gained from writing down an apology, its not a legal document, its not disclosable in court, it doesn't make things better does it. Surely you would be just as well if i apologise directly to you in person, that way you know i mean it!?

If this is a genuine complaint fine, he deserves an apology and will probably get one, i'm just cynical after seeing years of 'i didn't get my way i'm going to complain, i pay your wages you know!'
Old 10 March 2005, 07:08 PM
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Chris5-0
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Just re read this bit -

Chris5-0, I've been more than insulted by *your lot*

Get over yourself, IMO many of *your lot* are worse than the crims.

If you have a problem with that, tough titty, get another job or live with it.

Very few of the public resepct you, deal with it, move on or change the problem within.

If you want exact details, pm me or do a search.


How funny is that???

I've never done anything illegal.
I have no problem with anything the public say about me.
I like my job thank you!
I don't care if you respect me, i'm doing a job. I can do it with or without your respect (nice to be appreciated but hey-ho!!)

Sorry you hate us so much, doesn't change my advice/opinion of what this thread refers too though1
Old 10 March 2005, 07:11 PM
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Jye
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Chris, you certainly have a high opinion of the force. Unfortunately that's probably confined to you and yer m8's. You *are* only a civil servant, just like any other, 'it's a terrible job' yaddayadda covers no ground with me.

And btw, I've probably mopped up as much blood as you over the years.

As stated, get off your high horse and realise you dont have a monopoly on difficult jobs, but you seem to have one atm with the @rseholes within HMG Police Dept Inc.

Sorry, nowt personal, just a guy who pays your wages expressing his views till they make it illegal to do so
Old 10 March 2005, 07:24 PM
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Stueyb
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Ok chaps,

I've been there and it sorted now. As to what he got, that comes at the end.

Basically my GF and I went to the shop to buy some credit for her phone and they sold her the wrong type of credit (but the right network) via one of those epos type machines and it never went on her phone so she rang the network in question and they were not interested. We then spoke to the staff (morons) behind the counter who refused to refund it and they spoke to their "manager" at home and he said he wasnt going to be ripped off for 15quid. !!!

So at this point we refused to leave till it was resolved. We didnt make a nuisence of ourselves or anything. However the g/f had no phone so I had to dash out to get mine.

When I got back she told me that they had threatened to have her beaten up if she refused to leave.

At this I said f!ck it ring the police so we did, and after 15mins holding they said they would try and send a car round. Eventually (30 mins later) the police turned up and went to speak to the staff, although it was us that called them.

We then explained to him what had gone on and the 2 slags behind the counter were givin in the old whatever. Eventually the g/f asked to speak to him at the end of the shop so he reluctantly followed. He explained he couldnt do anything as it was a cival matter. I said we understood this but the threats was why we called them.

He said he cant do anything and wouldnt even enter into a cival conversation along the lines of would he ask the staff then and the whole problem would go away. He didnt want to know

He then took our names and said that he would arrest us as we were causing a breach of the peace if we didnt leave immediatly and get an £80 fine etc.

We said we werent causing hassle but we wanted a result. I respectfully asked him why we were causing a breach of the peace and he said he didnt care and to leave asap.

He then repeated his threat and told us he didnt have time to "waste with timewasters like us on a sunday night"

Then I went in the shop to TRY to ask him if he would speak to the manager to speak to 3 in the morning to try and resolve it to everyones benefit. He told me to **** off and get out the shop and leave the area otherwise we would be arrested and he told us that if we returned he had told the shop to dial 999 and that he would make sure we were "banged up"

He then left in his tin pot f'in panda, leaving the situation worse than it was before !! The staff were then outside the shop name calling and he did sweet FA about it.

It wasnt so much his ineptness but his general attitude to us that stunk to high heaven. The shop involved was Costcutters btw. You also have to realise at no point were we rude or disrespectful to anyone at all, least of all the **** stuble

As to what he got, noted on file for 3 years (via pocketbooks) and a informal rollacking off the Sgt. Any more hassle and he is for it. I could have made it formal but i thought better of it . However typing all this now has made me think i've done the wrong thing. I dont care if it was only his 8th week or whatever :angry:
Old 10 March 2005, 07:32 PM
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Jye
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Originally Posted by Stueyb
Ok chaps,

I've been there and it sorted now. As to what he got, that comes at the end.
Good on ye m8 Just hope you dont get further hassle from the *boys* because of this. I'm sorry Chris, but please read this thread again, see what ordinary people think of the PF in general, then think about this -

so i just get on with it.
Wonder where we've all heard this before
Old 10 March 2005, 07:34 PM
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Stueyb
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oh forgot to mention im banned from costcutters now
Old 10 March 2005, 07:47 PM
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Chris5-0
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Listen mate,

i know you hate us, it really doesn't bother me.

Read my responses again, i'm not slagging anyone off, i'm giving opinion and guidance as to what the process of complaint is. Did i ever complain about the job itself? No. I knew what i was in for when i signed up. Check my threads, i try to help on here by giving honest opinion where needed. Having read the full story i'm still of the opinion i was previously. The matter is closed but still the starter of the thread wants vengence! Why? You've put a big blot on this lads career now, you've got your pound of flesh.

If it happened as discussed the officer was out of order but by reading it it sounds like both parties were heated over what was a civil matter. Don't quite understand the 3 in the morning bit or am i misreading it slightly?
We'll only ever get one side of the story here and all i tried to do was offer my opinion. Situations like this happen all the time and the fact of the matter was he was in their premises causing a disturbance by his mere presence, the officer had a legal requirement to keep the peace and in this instance that meant getting you out. How it was done might be questionable but it had the desired effect, got you out and stopped a situation getting worse at that time. Sorry if that upsets you but thats what seems to have happened.
Old 10 March 2005, 07:56 PM
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Stueyb
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Chris5-0 3 the phone network.

Why, erm , I never got an apology or even an admission of guilt from him ! How would u feel if you had been treated in the way described. I'm no scallly, just a law abiding peaceful person who was in the wrong shop at the wrong time ! Can you imagine if he had done this to some 20stone 1 braincell pleb, i think a good beating may have occured and not from the copper.

Heated, I dont think so. I never, ever, not once was disrespectful or raised my voice to him and did he really need to berate my g/f in front of the shop and threaten to arrest her. Also the way he left it, the situation was more enflamed that when arrived what more can I say. Can you imagine the custody Sgt, he just laugh if the git had arrested us. CPS wouldnt be interested and he would be in a **** load more trouble. BTW we also have audio and video cctv to back us up.

I also wish to state that I used to respect the police but now i think there is a mixture of gooduns and baduns tbh, not sure what the ratio is either.
Old 10 March 2005, 08:08 PM
  #28  
Smatt
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I'm afraid that if you persist with your complaint, they will get their own back. When I say they, I mean they, as in the all the local coppers. I live in Basingstoke, and a few years ago a man out walking his dog about 10.00pm was hit by a speeding cop car in a thirty limit,(this stretch of road up til this point was a favourite speed trap point).
It happened just outside the local blacksmith's home. The blacksmith was a good old fashioned village local, on his way home from the pub. He witnessed the event and gave a statement, stating that the car DID NOT have it's siren or blues on. The copper claimed he did.
To cut to the moral, the gent was threatened that they would make his life a misery & get him for anything they could. For about 3 years he was stopped for any reason possible. His son had the same treatment. His business was disrupted for every conceivable reason. Finally they got him on drink/drive one morning.
The nice boy in blue, paid by our taxes, in court admitted he was not on an emergency, did not have his siren/blues on. He was convicted of manslaughter.
The moral of my story is unless it is life & death forget it. Just laugh at them, especially on a night in town when somebody is getting their own back.
They don't work in their own towns & think they are above it all, as locally people don't know what they do as a living.
Old 10 March 2005, 08:16 PM
  #29  
mart360
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Chriis5-0

if it had been me, you would have had to arrest me.

Regardless, of bop etc if i had proof that £15 had been debited from my card for services not provided ( reciept etc) , i would be looking for recovery,

granted it would be a civil matter, but i would make sure a court case followed,
If i,m not mistaken, tajking money for services not provided is either deception or theft, I appreciate there is the "knowingly" bit to go in there, but as you often state it up to us to prove our innocence, what better way than in front of a judge with evidence.

had it been you what would you have done??. I know where you are comming from, but where do your prioritys lie bop or theft / deception. Given that the gentleman called bib to assist, i would have thought that some judicious moderation would have been more effective than utilising bop.

However as you say we only get one side of the story!!


Mart
Old 10 March 2005, 08:16 PM
  #30  
Chris5-0
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Stuey,

'Why, erm , I never got an apology or even an admission of guilt from him ! How would u feel if you had been treated in the way described. I'm no scallly, just a law abiding peaceful person who was in the wrong shop at the wrong time ! Can you imagine if he had done this to some 20stone 1 braincell pleb, i think a good beating may have occured and not from the copper.

Heated, I dont think so. I never, ever, not once was disrespectful or raised my voice to him and did he really need to berate my g/f in front of the shop and threaten to arrest her. Also the way he left it, the situation was more enflamed that when arrived what more can I say. Can you imagine the custody Sgt, he just laugh if the git had arrested us. CPS wouldnt be interested and he would be in a **** load more trouble. BTW we also have audio and video cctv to back us up.'

It's obvious you are not happy with the outcome. Did you voice your concerns at the time of the meeting or just accept it, go home and start it all again on here?
As for custody Sgts, if the offence was Breach of the Peace i can well believe he'd have got it through no problem. You say yourself you went back in after being told to leave, thats grounds enough for arrest. CPS would run it if there were statements etc. Even if they didn't why would he be in more trouble? CCTV. Good for you, was it used in the meeting to back your case?

I don't want to sound offensive as this is not my intention but you obviously aren't happy with the outcome and i'm trying to understand why? What do you want to be satisfied? Did you make this clear to the Sgt involved? If not you have only yourself to blame, not the police force in general.

As for good uns and bad uns its true and like any job. Not going to dispute that. I am a good un and trying to offer direct opinion, again check my threads/posts, i pull no punches and tell it like it is!

I also wish to state that I used to respect the police but now i think there is a mixture of gooduns and baduns tbh, not sure what the ratio is either.


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