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Refused A Refund Am I Right or Wrong? Quick answer needed if poss

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Old 07 January 2005, 05:18 PM
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T-1000
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Red face Refused A Refund Am I Right or Wrong? Quick answer needed if poss

Hi

On the 3rd Jan I ordered a HPI savage RC car from a website for what seemed like a bargain £320. Now I have found out yesterday that the car is not UK but a grey import and that it will have no official warrenty but will be backed by the seller himself. I have since asked for a refund as I want a uk car but the chap refuses as he has ordered th truck. It does not mention it is an import on the website.

Am I right in thinking that the goods are not as described and I am within my rights to get a refund?

I have not received anything yet.

Cheers

Rich
Old 07 January 2005, 05:32 PM
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Krade
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you are entilteld to your money back.

http://www.oft.gov.uk/Business/Legal...ns/default.htm

With Web and online sales this is coverd by the "Distance Selling Regulation" advise him of the law and if you dont get anywhere get in touch with your local Trading Standards. See if they can give him a ring and this is usually enough to make em cave even tho its your right to a refund.
Old 07 January 2005, 05:34 PM
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MAC76
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To be honest mate the warranties on radio controlled cars are pants anyway Basically as soon as you use it or build it its void anyway
Old 07 January 2005, 05:35 PM
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T-1000
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Cheers

Just found that website also.

Let the battle commence!
Old 07 January 2005, 05:37 PM
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be through all this with a certain high grade breakers.
Old 07 January 2005, 05:47 PM
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andy1505
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You need to refuse in Writing within 7 days. The phone won't do.
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