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Old 07 January 2005, 03:38 PM
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Mr.Manchester
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Default Mobile phone dead, please help... **UPDATE**

Basicly the phone has had something spilled on it, was very wet and damp, i have cleaned it out and dryed it with a hair dryer and still no joy, it wont charge either and both front and inside screen are steamed up

we have ordered a new V525 to replace it, the main reason to get it working is we have pictures and voice recordings containing a family member that is no longer with us

any help guys?

Last edited by Mr.Manchester; 26 January 2005 at 06:54 PM.
Old 07 January 2005, 03:46 PM
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Dr Nick
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Take the battery out and put it in the airing cupboard or somwhere that is warm 24/7 and leave it a few days.

Presumably the piccies you mention are not on a memory card that can be extracted from the phone.

Unfortunately if the phone was on and running when you wet it, its probably %$^&ed.
Old 07 January 2005, 04:15 PM
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Mr.Manchester
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no the phone was off as the battery was flat, i hope that helps.

the memory is built in its currently on the radiator, fingers crossed
Old 07 January 2005, 04:20 PM
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I would have rinsed it down with water first - clear off any crapola that my cause electrical shorts and then leave it to dry!

- works well with keyboards and red wine
Old 07 January 2005, 04:45 PM
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Jamie
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I dropped my fone down the bog before did a weeeeeeeeweeeeeeeeee then pulled it out and it still worked.

hope you can get urs fixed.
Old 07 January 2005, 05:11 PM
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Open the handset up and remove the PCB to let it dry properly. Also check for any water corrosion. If you or anyone you know is handy with a soldering iron or hot air nozzle, you can re-flow the solder if it has been affected.

Check the battery actually works as well. Also, if a battery is very flat it sometimes takes a little time for the phone to start charging after you connect the charger.
Old 07 January 2005, 05:24 PM
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Check the battery actually works as well. Also, if a battery is very flat it sometimes takes a little time for the phone to start charging after you connect the charger.
i left it for about 10 minutes this afternoon, nothing happened so then i took it downstairs and got it quite hot with the hairdryer, again nothing
Old 07 January 2005, 05:31 PM
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MAC76
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I dont think getting it too hot will help mate I would open up the back of it and do the airing cupboard thing for a couple of days.
I managed to screw up my LPG ecu by using a hairdryer on it
I hope you get it sorted
Old 07 January 2005, 05:35 PM
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It's likely that the liquid itself didn't kill the phone but attempting to charge/turn it on while it was still wet.
Another thing you can do (providing the phone is certainly dry now) is pop into a phone shop and ask them if you can try a charged battery, in case your charging circuit is dead.
If that doesn't work then it may just need re-flashing to get it turning on again.
Old 07 January 2005, 05:52 PM
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Im gonna leave it on the radiator for the night and see what happens, if i get no joy then it goes to a phone shop, il keep you posted.

cheers!
Old 07 January 2005, 06:35 PM
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Originally Posted by MAC76
I dont think getting it too hot will help mate I would open up the back of it and do the airing cupboard thing for a couple of days.
I managed to screw up my LPG ecu by using a hairdryer on it
I hope you get it sorted
^^^^ What he said. A radiator will be too hot.
Old 07 January 2005, 06:47 PM
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MrManchester, if you do take it to a shop ensure the instruction to preserve the data on the phone is written clearly on the engineer's worksheet otherwise they may reset it back to factory defaults while trying to repair it. Good Luck.
Old 07 January 2005, 09:48 PM
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thanks for everyones help, its ok on the radiator as iv doubled up a towel and put it on that, so its just warm and not hot
Old 26 January 2005, 06:54 PM
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**UPDATE**

Had the phone in my local shop, they put a charged battery in it and it turned on! but it wouldnt charge

So i take it the part where the charger connects to needs replacing???

Can anyone on here do this? :S
Old 26 January 2005, 06:56 PM
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Can you get the files off the phone memory onto a PC or something before the battery goes flat? Or forward them onto someone else?
Old 26 January 2005, 07:00 PM
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afraid not the best i can think of at the moment is buying some sort of docking station that charger the battery alone.

OR

Take my chances and send it back to motorola as its under 12 month guarentee and hope they dont somehow notice its been wet!
Old 26 January 2005, 07:08 PM
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Originally Posted by Mr.Manchester
**UPDATE**

Had the phone in my local shop, they put a charged battery in it and it turned on! but it wouldnt charge

So i take it the part where the charger connects to needs replacing???

Can anyone on here do this? :S
I can do it, but it's more likely a component (or components) in the charging circuit has gone rather than the connector being defective. Have a close look at the connectors, with a magnifying glass if need be, if that is okay then see if the soldered connection of the connector to the pcb is okay.
Old 26 January 2005, 07:13 PM
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Originally Posted by Mr.Manchester
afraid not the best i can think of at the moment is buying some sort of docking station that charger the battery alone.

OR

Take my chances and send it back to motorola as its under 12 month guarentee and hope they dont somehow notice its been wet!
You can try it but I've seen phones with the smallest amount of water damage being rejected as the manufacturers have become wise to repair/replacement scams run by many shops and customers.
Old 26 January 2005, 10:43 PM
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Hi,

DO NOT use water !!!!

Try de-ionised water - should be able to pick up a bottle at a car part shop !! Dip the phone in that - should do the business. Tap water has too much **** in it and ends up making things worse.

The above trick works if you do it within a relatively short period of time of dropping your phone in water or other liquids.

Jai
Old 27 January 2005, 09:26 AM
  #20  
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I can do it, but it's more likely a component (or components) in the charging circuit has gone rather than the connector being defective. Have a close look at the connectors, with a magnifying glass if need be, if that is okay then see if the soldered connection of the connector to the pcb is okay.
I cant get into the phone atall, i dont have the correct star shaped screwdriver bit!

The shop i took it to said she had opened the phone and cleaned everything up and i may get away with sending it to motorola, who knows.

worst case scenario, how much to replace the componant in the charging unit of the phone?
Old 27 January 2005, 09:34 AM
  #21  
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When it's turned on (borrow the battery from the shop?), either send the pictures you want by picture-message to another phone or

not sure if this model has Infra-red or Bluetooth, I'd be surprised if it didn't have one or the other, connect to another phone or laptop and transfer the pictures across.
cheers
Old 27 January 2005, 09:53 AM
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^^exactly what he said^^. Go back to the shop NOW, get your pictures off it, THEN try messing about with it. I'm sure the shop wouldn't mind esp. if you explain why the pics are so important.
Old 27 January 2005, 11:58 AM
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Originally Posted by Mr.Manchester
I cant get into the phone atall, i dont have the correct star shaped screwdriver bit!

The shop i took it to said she had opened the phone and cleaned everything up and i may get away with sending it to motorola, who knows.

worst case scenario, how much to replace the componant in the charging unit of the phone?
It could be one or a number of components but unless you go to someone who works to component level and is familair with the phone it won't be economical to repair.

If she says the phone is cleaned up then it's worth a try returning I suppose.
But at least the phone works and you can get your stuff off it which is the good news!

As said, take your photos etc off it first. Pop down the shop and get them to charge your battery. Even if they don't have the phone they can give the battery a quick blast.
Old 27 January 2005, 10:47 PM
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Nokia phone - get a torx 6 or 9 (can't remember which!) screwdriver - open and clean with suitable substance.

Depending on the phone, I may be able to post you the damaged bit for free, got lots of phones in pieces somewhere

Jai
Old 28 January 2005, 11:31 AM
  #25  
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Originally Posted by impreza_sports_nutter
Depending on the phone, I may be able to post you the damaged bit for free, got lots of phones in pieces somewhere

Jai
its a Motorola V525 mate, any help would be apreciated.

i have have a mate posting me a broken motorola MPX20 or something like that, it has windows messenger on it if that helps, im just hoping the battery and maybe even the charging unit are the same. i may even use it as a charger for the battery and then put that in the V525, the MPX20 works, it just wont stop vibrating! (ooh err)
Old 28 January 2005, 11:35 AM
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Originally Posted by Mr.Manchester
---snip--- it just wont stop vibrating! (ooh err)
Queue McDonalds theme ...da dad da dar da I'm lovin' it...
Old 28 January 2005, 07:33 PM
  #27  
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UP!
Old 29 January 2005, 03:27 PM
  #28  
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Hi mate,

unfortunately, haven't got any Moto's anywhere - just NOkia's . If you're still stuck then I'll try hunt one down for you.

Jai
Old 29 January 2005, 10:31 PM
  #29  
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il see how i get on with this other motorola for now, havnt seen it yet as im away, il post an update on monday

many thanks
Old 30 January 2005, 10:57 AM
  #30  
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Mr M

That Motorola range is notorious for the charger connections getting dirty and not charging. They get covered in fluff and cr@p in you pocket and then will not charge.

Clean them with a pencil eraser and or emery board (gently until shiney) and see if it charges. Remove the battery to ensure no short circuit.

I would do the same for the battery connections inside the phone as well.


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