Survey of sorts ne mail / web order.
10 December 2004, 02:08 PM
#1
Scooby Regular
Thread Starter
Join Date: Oct 2000
Location: Surrey, UK
Posts: 8,384
Likes: 0
Received 0 Likes
on
0 Posts
Survey of sorts ne mail / web order.
Before I start, this isn't related to my Amtrak issues of late. This more to do with items being packed in time on the day you order.
If you ordered an item from a company, and paid for 'next day delivery'..
Would you expect it the next day?
ie the items to be packed and in the post that day.
If you ordered an item from a company, and paid for 'next day delivery'..
Would you expect it the next day?
ie the items to be packed and in the post that day.
10 December 2004, 02:12 PM
#2
Scooby Regular
Join Date: Aug 2002
Location: In the naughty corner
Posts: 10,869
Likes: 0
Received 0 Likes
on
0 Posts
Yes. I would expect to have the item the next day, (unless the company stated orders must be before, say, 4pm and I missed the deadline).
I recently ordered an external DVD writer and paid for next day delivery. The drive was delivered the next working day, but without a UK power cable. I complained and they sent me a power cable out, but it took 2 further days before I could use the drive. I am now asking for a refund of the difference between what I paid for next day delivery and what 3 day delivery would have cost me, and I won't let up until I get it, on principle.
I recently ordered an external DVD writer and paid for next day delivery. The drive was delivered the next working day, but without a UK power cable. I complained and they sent me a power cable out, but it took 2 further days before I could use the drive. I am now asking for a refund of the difference between what I paid for next day delivery and what 3 day delivery would have cost me, and I won't let up until I get it, on principle.
10 December 2004, 02:15 PM
#3
Scooby Regular
Thread Starter
Join Date: Oct 2000
Location: Surrey, UK
Posts: 8,384
Likes: 0
Received 0 Likes
on
0 Posts
TK - Don't blame you. Hope you are well by the way.
I'm just trying to work out if I'm being unreasonable.
I know if I order from certain e-tailors I will get the item next day, even if ordered up to 4pm ish.
But of late, the main supplier I use is just being very sloppy about shipment, and the Amtrak experience hasn't helped (1 week late).
I'm just trying to work out if I'm being unreasonable.
I know if I order from certain e-tailors I will get the item next day, even if ordered up to 4pm ish.
But of late, the main supplier I use is just being very sloppy about shipment, and the Amtrak experience hasn't helped (1 week late).
10 December 2004, 02:59 PM
#4
Scooby Regular
Join Date: Feb 2004
Location: High Wycombe
Posts: 3,763
Likes: 0
Received 0 Likes
on
0 Posts
next day delivery - I'd expect next WORKING day - IE mon-fri
It'd be a higher surcharge for NEXT DAY + SATURDAY
Even higher for NEXT DAY + Saturday + pre 10am
It'd be a higher surcharge for NEXT DAY + SATURDAY
Even higher for NEXT DAY + Saturday + pre 10am
10 December 2004, 04:53 PM
#5
Scooby Regular
Join Date: Aug 2002
Location: In the naughty corner
Posts: 10,869
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by DrEvil
TK - Don't blame you. Hope you are well by the way.
I hope both you and Squeak are healthy and happy.
11 December 2004, 06:52 PM
#6
Scooby Regular
Thread Starter
Join Date: Oct 2000
Location: Surrey, UK
Posts: 8,384
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by BlkKnight
next day delivery - I'd expect next WORKING day - IE mon-fri
It'd be a higher surcharge for NEXT DAY + SATURDAY
Even higher for NEXT DAY + Saturday + pre 10am
It'd be a higher surcharge for NEXT DAY + SATURDAY
Even higher for NEXT DAY + Saturday + pre 10am
Exactly my thoughts - so I'm expecting to much.
TK - yep Squeak and I are well, married life is good
11 December 2004, 07:12 PM
#7
Scooby Regular
Join Date: Aug 2003
Posts: 2,644
Likes: 0
Received 0 Likes
on
0 Posts
I would expect it next working day, assuming I have placed the order within their time deadline and assuming the item is in stock. If not in stock I would expect to be informed of the delay.
Trending Topics
13 December 2004, 10:46 AM
#8
Scooby Regular
Thread Starter
Join Date: Oct 2000
Location: Surrey, UK
Posts: 8,384
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Buckrogers
I would expect it next working day, assuming I have placed the order within their time deadline and assuming the item is in stock. If not in stock I would expect to be informed of the delay.
I've finally decided just to stop using them after they completely ignored me when I had a problem with a delivery.
Ah well.
Thread
Thread Starter
Forum
Replies
Last Post