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Old 06 November 2004, 04:07 PM
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Shropshire-Guy
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Question Vodaphone Number ?

My 11 old daughter is on pay as ya go with her mobile. She downloaded a ring tone from a site ( dont know which) . Anyway these wanxxrs now send her messages. ( not **** thank ****). each time they send her a message they charge her £1.20 for the privilage, so as u can imagine £20 on her phone lasts her about 5 days. Once read an article somewhere where if u Text the word STOP to who ever your provider is it will stop them.

Shes on Vodaphone. Anyone got the number to text Vodaphone please as im buggered if i can find it.

cheers

SG
Old 06 November 2004, 04:13 PM
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jaycee
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08700 776655 is the help line for pay as you go customers. They will advise you what to do.


Jason
Old 06 November 2004, 04:39 PM
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Shropshire-Guy
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Very many thanks for that John.
Thanks to you , its just been sorted .

Forever in your debt mt8.

Cheers

SG and one happy 11 year old.

Another scoobynet success
Old 06 November 2004, 09:38 PM
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class_A
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For general spam on Vodafone, forward it free to VSPAM (87726) and they'll look into it.

A number of these ringtone providers are now subscription services, but they don't exactly shout about it

Given the market is primarily targetted at children, I think the terms should be clearer.
Old 06 November 2004, 10:15 PM
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Jaybird-UK
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Register her number on TPS

"Since 11 December 2003 it is unlawful to send an unsolicited SMS marketing message to an individual.

If you would like to complain about the receipt of such a message please contact the Office of the Information Commissioner. If the message contains a premium rate number contact ICSTIS.
"
Old 07 November 2004, 12:12 AM
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SinghSuperStud
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Hi,

beklieve you may have seen a post I made on another thread here.

Send back the word STOP and it should unsubscribe her. I'm in the business and you'd be surprised the number of people who have the wool pulled over their eyes with this, thinkng that its not being charged for. As with any business, we do have unscrupulous people who will bend rules and break them to make a quick penny !

Hope I've been of help,

Jai

Let me know if you need any further help
Old 07 November 2004, 12:15 AM
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fast bloke
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Angry

Originally Posted by Jaybird-UK
Register her number on TPS

"Since 11 December 2003 it is unlawful to send an unsolicited SMS marketing message to an individual.

If you would like to complain about the receipt of such a message please contact the Office of the Information Commissioner. If the message contains a premium rate number contact ICSTIS.
"

but in downloading the ringtone you agree to recieve 'other carefully selected promotions' which negates the companies TPS responsibility
Old 07 November 2004, 04:36 AM
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Shropshire-Guy
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Cheers for the advice guys. Hope this thread may help others with same problem

SG
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