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Text Spam Charging on O2 PAYG

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Old 02 November 2004, 05:27 PM
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scoobyster
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Default Text Spam Charging on O2 PAYG

Grrrrrrr

I'm getting some texts about a **** lottery on O2 Online Payg, as interesting as this sounds I didn't apply for it I promise! They're coming from 89121. The latest one says:

Thankyou for playing the pornfilmlottery, todays winners have just been notified (we did two draws). BUKKAKE party in West Norfolk call Ian 07867******
All a bit random and I wouldn't usually care, but it's charged me £1.50 for the privilage of receiving the message!

I had a few on consecutive days about a fortnight ago, though they were only charging 50p but were along similar lines. I phoned O2 who were grumpy when I refused to ring the 50p/min O2 Online helpline. The guy was actually quite sympathetic and helpful when I explained the problem, but said they could do very little; they'd look into it and get back to me, but the number wasn't registered to a company for them to get in contact with. Surely O2 must know who they're giving my money to though! I'd never heard anything back but the texts stopped after that, until today.

What can I do about this? There's no way I can think of to not receive the texts if O2 don't block them. Should I try ringing the mobile number in the text or will this be another scam and cost £8000/min?

As tempting as it is to use this as an excuse to leave O2, I'd want to keep my number so would need it porting to a contract, so the problem would remain.

Any ideas folks?

Ben
Old 02 November 2004, 05:44 PM
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It's just non-targetted spam. Mobile phone spam is easy, you just send out messages to sequential numbers, I've had them a few times despite being on the TPS (you can register your mobile with the TPS, and being sent spam SMS is illegal as of December last year IIRC).

O2 sent me a spam SMS only yesterday actually, thanks for reminding me to report them
Old 02 November 2004, 05:54 PM
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Bet O2 didn't charge you for it though! Who can you report them to?

Will register with TPS in case that helps.

Cheers for the reply.


Last edited by scoobyster; 02 November 2004 at 05:57 PM.
Old 02 November 2004, 06:18 PM
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David Lock
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Sorry Luddite here..... Why do you get charged if someone calls/texts you? I/m assuming you're not calling anyone back? DL
Old 02 November 2004, 07:35 PM
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Orange told my lil sis, who's been getting spam texts for ages and they were getting £1 a time, to text STOP (in caps )to the number. It seems to work.
Old 02 November 2004, 08:08 PM
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DL, yep I get charged when I received the text. Legitimate uses of charging for receiving texts are for things like sport results, if you've requested them in the first place of course!

Bex, thanks for the idea. I guess it couldn't do any harm, although sending texts to the same number probably costs a packet too and it might just encourage them! Must be raking it in.

Cheers.
Old 02 November 2004, 10:18 PM
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Originally Posted by scoobyster
DL, yep I get charged when I received the text. Legitimate uses of charging for receiving texts are for things like sport results, if you've requested them in the first place of course!

Bex, thanks for the idea. I guess it couldn't do any harm, although sending texts to the same number probably costs a packet too and it might just encourage them! Must be raking it in.

Cheers.
IIRC, it's charged at your standard text rate
Old 02 November 2004, 10:33 PM
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Just gave it a whirl, yep only standard rate, cheers
Old 02 November 2004, 10:38 PM
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http://www.icstis.org

You could probably try the replacement for "toothless watchdog" Oftel but I dunno if they're any better.
Old 03 November 2004, 02:07 PM
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Hi,

by law - since April of this year all text based services have to unsubscribe people if they receive the word STOP. I have a company that provides services such as these but we take a lot of time and effort to ensure only legitimate subscribers receive messages for the services we run, ie. not sh1tty competitions etc. with fake prizes !

If you or anybody has any further problems you can call up your network and then ask to be put through to the gateway/aggregator who is sending these out (identified by the shortcode). They will then remove you and send out a refund if you request it

Hope this helps,

Jai
Old 04 November 2004, 12:33 AM
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Originally Posted by impreza_sports_nutter
Hi,

by law - since April of this year all text based services have to unsubscribe people if they receive the word STOP. I have a company that provides services such as these but we take a lot of time and effort to ensure only legitimate subscribers receive messages for the services we run, ie. not sh1tty competitions etc. with fake prizes !

If you or anybody has any further problems you can call up your network and then ask to be put through to the gateway/aggregator who is sending these out (identified by the shortcode). They will then remove you and send out a refund if you request it

Hope this helps,

Jai
Thanks for the info, I have been getting texts from game companies wanting to offer jobs etc. Never checked my bill so they are probably charging me too so I have replied with the STOP text and they seem to have stopped...fecking hell...I'd better dig out my bills and see how much this has cost me
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