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Norwich Union have done it again

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Old 30 September 2004, 11:12 AM
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Dazza01
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Thumbs up Norwich Union have done it again

Just got a letter off the postie from HALFORDS Insurance replacement dept again, inside it is a voucher for £919.97 which allows me to go into any Halfords and order the bikes that were nicked from my shed while we were on our jolly days.
Also stated on their is a bonus voucher for £50 to use to buy new locks as well so im now going to Halfordsyet again to order 3 brand new bikes and 3 magum locks.

its not often i say it as insurance co. hate paying out and bang goes my no claims bonus but

Big thanks to Norwich Union Direct again for there swift response to help getting this matter sorted, and put smiles back on the faces of my kids yet again
Old 30 September 2004, 11:15 AM
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ez daz how ya doin?

did i see you yesterday in heanor?

jamo
Old 30 September 2004, 11:17 AM
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Dazza01
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Thumbs up

Ver y well you ?
No not me mate, was in blue pug on way to the clinic to see adam yesterday so went 25 > 29
Old 30 September 2004, 11:19 AM
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oh , you have a copy cat then, same colour stickers etc etc.

im good, just trying to sort another scoob out at the minute, bored of the itailan rocket and the insurance and parts and services that go with it. childhood dream and all that lol
Old 30 September 2004, 11:20 AM
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See us Posties can bring you some good letters, Pleased for you mate, hope the bastids get whats coming to them.
Cheers
Colin
Old 30 September 2004, 11:24 AM
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Dazza01
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Originally Posted by j4mou
oh , you have a copy cat then, same colour stickers etc etc.
scary are you sure eek:


See us Posties can bring you some good letters, Pleased for you mate, hope the bastids get whats coming to them.
Cheers
Colin
Thx Colin, i just hope this is the end of it, its bloody horrible havin to ring up to make a claim, even worse a 2nd one 3 weeks later, as i think they think your trying it on but sending out vouchers and getting the company's to contact you has stopped a lot of dodgy claims.
Old 30 September 2004, 11:41 AM
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i even said to louise oooh theres daz from sn. sounds nice emmm, must get another scoob lol. she was like

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Old 30 September 2004, 02:17 PM
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good customer service by the sounds of it. just a shame they are shifting 1000's of jobs to India like most big companys are.

Took me 3 calls to Abbey Nationals call centre just to cancel a standing order, purely because they couldnt understand what i was saying and i couldnt understand them!

Old 30 September 2004, 02:41 PM
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NU should have also given you a voucher for a bike rank and said "Next time you go away, take the bloody bikes with you"

Nice to hear its all sorted.
Old 30 September 2004, 02:48 PM
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Couldn't believe it when you said you had been robbed again, talk about lightning striking twice !!
Get a big F00k off dog and stick it the shed …. That will sort them
Old 30 September 2004, 03:03 PM
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Originally Posted by Jay m A
NU should have also given you a voucher for a bike rank and said "Next time you go away, take the bloody bikes with you"

Nice to hear its all sorted.
LOL

Couldn't believe it when you said you had been robbed again, talk about lightning striking twice !!
Get a big F00k off dog and stick it the shed …. That will sort them
somehow i can't see the wife being pleased about being moved into the shed
Old 30 September 2004, 03:07 PM
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Originally Posted by Dazza01
LOL



somehow i can't see the wife being pleased about being moved into the shed
Glad you said that
Old 30 September 2004, 05:22 PM
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Agree, NU are tops at paying out - as I found out last year when the lounge ceiling collapsed due to the hot water tank splitting!

Pete
Old 30 September 2004, 06:51 PM
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Good news Dazza.

Les
Old 30 September 2004, 10:46 PM
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Great news...
Old 01 October 2004, 07:15 AM
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Wouldnt touch NU with a barge pole, really screwed me up........ and since they went to Delhi you cant get any sense out of them. Crap, total crap....
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