product guarantees
23 January 2004, 03:31 PM
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Am I right in thinking that all products sold in the EU now have to have a 2 year manufacturers guarantee?
Am having a bit of a dispute with a plumber who's just installed a new boiler and he claims its only covered for a year (after telling me it had a 2 years warranty when he quoted me for it).
Am having a bit of a dispute with a plumber who's just installed a new boiler and he claims its only covered for a year (after telling me it had a 2 years warranty when he quoted me for it).
23 January 2004, 05:17 PM
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Not sure about the EU thing, but you do have statuatory rights i.e. you should reasonably expect a boiler to last for 7+ years and not one year regardless of the guarantee period.
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