ProperCharlie

i doubt that ryanair have a customer services department. that would be too expensive...

(b*stards wouldn't let me on a plane the otehr day cos there was *only* 38 miuntes until departure. i seriously considered walking out of stanstead and driving to glasgow instead, rather than cough up £80 to get on the next available plane, but the missus wasn't up for it)

[Edited by ProperCharlie - 12/1/2003 2:46:43 PM]

ajm

Click

Some of the comments here are rather telling!

[Edited by ajm - 12/1/2003 2:53:29 PM]

Scooby96

Anyone got one?

Cant see anything on their site but perhaps someone has got one for a particular employee in the past????

ajm

Now there's a company that obviously doesn't like giving out their email addresses!!!

The only ones I could find were in the jobs section. It was enough to ascertain they use <surname><initial>@ryanair.com

e.g. smithj@ryanair.com

Doesn't seem to be a customer services one though!

Scooby96

thanks - have tried the info@ryanair.ie address

Scooby96

Uh-oh:

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

info@ryanair.ie




Reporting-MTA: dns;CHOVMAIL1.cho.corp.ryanair.com
Received-From-MTA: dns;choxwl01
Arrival-Date: Mon, 1 Dec 2003 14:57:57 +0000

Final-Recipient: rfc822;info@ryanair.ie
Action: failed
Status: 5.1.1


I received a confirmation email (ref above) for soemthing that I never booked.
My browser crashed and I then received this email.

Please cancel this and refund my credit card in full.


This email originates from AXA PPP healthcare group plc (reg. no. 3148346),
which is a service company for AXA PPP healthcare limited (reg. no. 3148119) and
AXA PPP Healthcare Administration Services Limited (reg. no. 3429917)

All of the above mentioned companies are registered in England and have their
registered office at 107 Cheapside, London EC2V 6DU, England.

AXA PPP healthcare provides private medical insurance in the UK and worldwide.
We also insure leisure and business travel, provide dental care, and cater for
companies' occupational health and counselling requirements. Call us on 0870 608
0850 or visit http://www.axappphealthcare.co.uk for more information.

AXA PPP healthcare is a member of the General Insurance Standards Council, which
regulates general insurance activity in the United Kingdom.

This message and any files transmitted with it are confidential and intended
solely for the individual or entity to whom they are addressed. If you have
received this in error, you should not disseminate or copy this email. Please
notify the sender immediately and delete this email from your system.

Please also note that any opinions presented in this email are solely those of
the author and do not necessarily represent those of The AXA UK Plc Group.

Email transmission cannot be guaranteed to be secure, or error free as
information could be intercepted, corrupted, lost, destroyed, late in arriving
or incomplete as a result of the transmission process. The sender therefore
does not accept liability for any errors or omissions in the contents of this
message which arise as a result of email transmission.

Finally, the recipient should check this email and any attachments for viruses.
The AXA UK Plc Group accept no liability for any damage caused by any virus
transmitted by this email.


Received: from D002DEX01.axa-uk.intraxa ([10.199.128.182]) by ima.pppgroup.co.uk
with SMTP
(IMA Internet Exchange 3.14) id 002D3177; Mon, 1 Dec 2003 14:58:46 +0000
Received: from sphinx2.axa-sharedservices.co.uk ([10.197.15.83]) by
D002DEX01.axa-uk.intraxa with Microsoft SMTPSVC(5.0.2195.6713);
Mon, 1 Dec 2003 14:58:48 +0000
Received: from relay04.mail.esat.net (unverified) by
sphinx2.axa-sharedservices.co.uk
(Content Technologies SMTPRS 4.2.10) with ESMTP id
<T663eb5c05bc3a63af27f4@sphinx2.axa-sharedservices.co.uk> for
<chris.knowles@axa-ppp.co.uk>;
Mon, 1 Dec 2003 14:59:22 +0000
Received: from (choxwl01) [193.120.152.35]
by relay04.mail.esat.net with esmtp
id 1AQpMu-0001XB-02; Mon, 01 Dec 2003 14:49:44 +0000
Received: from choexc01.cho.corp.ryanair.com [10.1.2.32]
by choxwl01
with XWall v3.28 ;
Mon, 1 Dec 2003 14:52:22 -0000
From: postmaster@ryanair.com
To: chris.knowles@axa-ppp.co.uk
Date: Mon, 1 Dec 2003 14:57:57 +0000
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
X-DSNContext: 335a7efd - 4445 - 00000001 - 80040546
Message-ID: <W4sUBEaT0000019f6@CHOVMAIL1.cho.corp.ryanair.c om>
Subject: Delivery Status Notification (Failure)
Return-Path: <>
X-OriginalArrivalTime: 01 Dec 2003 14:58:48.0896 (UTC)
FILETIME=[A0443C00:01C3B81B]

ajm

try @ryanair.COM

Scooby96

???

ajm

sorry, I meant try sending it to info@ryanair.com (I'm just guessing the email address!)

If I were you I would either ring or write to them if they have mischarged you as its obvious they don't rate email as a method of communication at Ryanair!