Tiscali Broadband!!!!!
08 October 2003, 05:18 PM
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just been on the blower for the past hour to some f8cking call cente in deepest darkest india, to some muppet who cant even speak ENGLISH! very frustrating indeed, i can understand the cost savings but its so annoying when your paying your £28 odd quid a month for a service, also tiscali charge £50 just to set you up if you move house!! w*ankers
08 October 2003, 08:15 PM
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Err don't get me started with them !
Swapped my BT line to World On Line to get free evening and weekend 56k access. So far so good. They get taken over by Tiscali, and then the free dial up thing stops - ok, not their fault.
Get broadband at work, so have to have it at home, so I like a prat go with Tascali. Downtime is well unacceptable, but they don't seem to care.
In late November 2001, after having it for 6 months, it packed up completely. I must have made 20 calls to no avail. In the end I broke the contract with them by cancelling the DD, swapped the phone back to BT and got broadband with them. I was without it for over 6 weeks, due to their total lack of customer care. Paid for Nov and Dec, with no service at all.
Since then I have not looked back, only down twice as I remember, and apart from dropping the connection on occasion no problems. (That may be due to my Norton 2002 Firewall I am told)
I feel an extract from that NTL complaint letter coming on
David
Swapped my BT line to World On Line to get free evening and weekend 56k access. So far so good. They get taken over by Tiscali, and then the free dial up thing stops - ok, not their fault.
Get broadband at work, so have to have it at home, so I like a prat go with Tascali. Downtime is well unacceptable, but they don't seem to care.
In late November 2001, after having it for 6 months, it packed up completely. I must have made 20 calls to no avail. In the end I broke the contract with them by cancelling the DD, swapped the phone back to BT and got broadband with them. I was without it for over 6 weeks, due to their total lack of customer care. Paid for Nov and Dec, with no service at all.
Since then I have not looked back, only down twice as I remember, and apart from dropping the connection on occasion no problems. (That may be due to my Norton 2002 Firewall I am told)
I feel an extract from that NTL complaint letter coming on
David
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