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What the hell is a Client Fee at an estate agents???

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Old 07 April 2003, 09:38 AM
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Nikko2
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Question

When I was in the estate agents arranging my mortage I wrote three cheques.

One for an Arrangement Fee
One for a survey
One was a client fee???

Whats this for apparently it isnt cashed till I move in.

Spoke to a friend who recently bought a house and he hasnt doesnt seem to have paid one of these.


[Edited by Nikko2 - 7/4/2003 9:39:13 AM]
Old 04 July 2003, 10:00 AM
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Nimbus
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If you are are getting your morgate through an estate agent, then i assume you are using their mortgage broker to find the best deal for you from all the lenders? If so, then I think, thats the fee you pay to the estate agent for that service (this is on top of the arrangement fee that the lender charges).

I think it sucks really. We went to B+B and they wanted £600 for a couple of hours work. We ended up going to our current lender and getting a better deal + the valuation free and £300 cashback too

Old 04 July 2003, 10:24 AM
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Nikko2
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Angry

I used B+B didnt realise they charged for finding you a mortage. Thought they would get there money off the mortage provider for introducing business. All they do is enter your details onto charcols website...
Old 04 July 2003, 10:26 AM
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Nikko2
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You live and learn
Old 04 July 2003, 10:30 AM
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Stueyb
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I went to an independant mortgae advisor and it cost me nothing and got a damn good deal too. The advisor got the commision from the lender.
Old 04 July 2003, 10:32 AM
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Nimbus
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Nikko,

Excatly. They wanted to charge us AND get an introduction fee from the lender...
Old 04 July 2003, 10:44 AM
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Nikko2
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Just spotted this on there website frontpage in the small text at the bottom.

No broker fee payable on personal loans or mortgages if bought online. Otherwise, a broker fee for mortgages of 0.4% of the mortgage, minimum charge £200, applies.

This adds up to the exact amount of my client fee.

Not feeling so annoyed now as the rate I received is slightly better than I could get online through the same lender. And he did steer me away form having to fork out over a grand on a MIG.

Still think they are cheeky though.

Old 04 July 2003, 10:46 AM
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Diesel
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My IFA got about £800 for setting up my mortgage FROM THE LENDER - he would have asked me for a top up fee if the comission wasnt enough to cover his costs. He was very clear and upfront about it which was cool (and essential for trust). I'd be a bit p'd off to have to pay an estate agent broker this without any warning - esp as it includes no extras or financial reviews (as I had) and it involves the term 'estate-agent' shudder
Old 04 July 2003, 11:24 AM
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RussP
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Tell em to get stuffed and take your business to an IFA.

Russ (estate agent of 10 years... )
Old 04 July 2003, 02:41 PM
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Nikko2
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Too late now. I have already spent more on surveys and searches than I would get back with the client fee.

The annoying thing is it states on B+B's website that they dont charge this if you apply online.

Didnt spot it till today.
Old 04 July 2003, 03:03 PM
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Nimbus
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Didn't the advisor explaine the charge to you? Ours did, although he was trying to be a little vauge about what it was...
Old 04 July 2003, 05:02 PM
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Witchfinder
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I'd query it, and ask why the fee wasn't made clear to you up front. Unfortunately, mortgages aren't currently regulated by the Financial Services Authority, so I don't think there's a lot you can do.
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