Madman

Wife has just given her old mobile to her sister. When she turned it on it was fine after the pin and lock code were entered. A bit later she was scrolling through the menu to change the ring tone and the phone locked with a message saying enter PUK code - any ideas what this is and is it on the phone or the sim card.

Her SIm card will not now work in her old phone.

CRAIGFIN

Madman,

I think its an unlocking code that you can only get from your phone operator. Don't take it as gospel though as I'm not 100% sure.

Craig.

Nathan L

Pin
Unlock
Code

You must phone the network provider to get this code.

Nathan

fatherpierre

Yup. It's the code to unlock the sim card after 3 failed attemps at the pin.

Only available from the network provider but some providers supply it with the phone.

Paul_H

I believe it is the "unblock" code. My phone is "blocked" if the PIN number is entered wrongly three times i.e. it is an anti theft measure. The PUK code is required to unblock it, it may have come in the documentation when you bought the phone or may be available from whoever supplied the phone.

*Sonic*

I had this happen to me with my work phone, the day I got it, as my bro thought it would be 'clever' to guess my pin code

I had to phone the supplier of the phone to get the PUK code 6 digit number IIRC

it was a company phone so it was only the named person on the contract who could get this number

Just phone your provider, give them the details of it, and they will give you the PUK code, be warned tho, I was asked for the account password !

Steve

Madman

Thanks people - We'll try that

Told her me being on Scoobynet all night every night was of benefit to her

BuRR

We deal with these @ work quite often. As said - the PUK should only be given (by the phone operator) to the account holder or registered owner of the phone.

Whoever gave you the phone will 9 times out of 10 have to ring the network provider concerned and a) get the PUK code and b) get the registration transferred.

subsy

Dnt enter the puk code incorrectly ten times in a row or your sim will be permanantly bloked