What shall i do?
20 November 2014, 06:02 PM
#1
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What shall i do?
I recently bought a turbo off here from asb breakers. I was given a tracking number etc and asb was very quick to answer any emails i sent.
Yesterday after work i checked the tracking number and it said delivered. I asked my mother and checked with the neighbours.. nothing! The delivery time was 8.54 am i was at work and mum taking sisters to school so nobody was in.
I contacted the parcel company and they said they have a signature for the parcel, they were willing to show it me. After seeing it i instantly new thats not mine or anyone in my house hold.
I told them that the signature had been forged either driver or someone else but i dont have a parcel which cost me £550!!
They keep saying they will send the driver around to retrieve the parcel which he still hasnt. But where can he retrieve it from? Is a he a magician?
So what next? I have no parcel, no turbo and ive lost £550
Fuming!
Yesterday after work i checked the tracking number and it said delivered. I asked my mother and checked with the neighbours.. nothing! The delivery time was 8.54 am i was at work and mum taking sisters to school so nobody was in.
I contacted the parcel company and they said they have a signature for the parcel, they were willing to show it me. After seeing it i instantly new thats not mine or anyone in my house hold.
I told them that the signature had been forged either driver or someone else but i dont have a parcel which cost me £550!!
They keep saying they will send the driver around to retrieve the parcel which he still hasnt. But where can he retrieve it from? Is a he a magician?
So what next? I have no parcel, no turbo and ive lost £550
Fuming!
20 November 2014, 06:16 PM
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Ive checked everywhere mate. recycling bins, gas meter cupboard. Even asked the neighbours if the seen anything and checked there bins etc but nothing. There not the sort to take anything either. So somethings up..
20 November 2014, 06:17 PM
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20 November 2014, 06:19 PM
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I did mate, i did think about doing this as surely as a customer i dont have to do all this? And i didnt want to seem like a c@!t towards the breaker as they where spot on! But im losing out here think ill go down that route!
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20 November 2014, 06:23 PM
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I know for a fact no one was in, so no one could of signed for it.
So who signed it? As its an awful signature.
20 November 2014, 07:41 PM
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Who was the courier? I had this problem with Yodel. Thet told me I had personally signed for an item which I hadn't recieved at a time when I wasn't there. It turned up 3 days later at my local Royal Mail sorting office?
20 November 2014, 07:55 PM
#11
Its not your problem, its up to the breakers to send you a replacement or refund asap at no cost to yourself and take it up with the courier company themselves. The courier company will ask you to sign a piece of paper saying you have not recieved it and thats the end of it.
So basically man up, get it sorted and get a replacement or cash back. If the original turns up in the mean time then the braker can get it picked up from your address.
So basically man up, get it sorted and get a replacement or cash back. If the original turns up in the mean time then the braker can get it picked up from your address.
20 November 2014, 07:59 PM
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Just opened a PayPal dispute with the breaker so hopefully this gets sorted. At the moment I just want my money back as I have nothing to show for it and have no parcel!
20 November 2014, 08:02 PM
#14
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Horrid company.
21 November 2014, 06:18 AM
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It hasnt been signed for though. Anyone can try copy a sugnature but when its not mine?
How can they deliver something when nobodys home?
How can they deliver something when nobodys home?
21 November 2014, 06:49 AM
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The breaker is trying to say well its been signed for and hes with out turbo and money now if the claim through paypal. Someone needs to take responsibility for this?
21 November 2014, 06:57 AM
#19
Its not your problem, its up to the breakers to send you a replacement or refund asap at no cost to yourself and take it up with the courier company themselves. The courier company will ask you to sign a piece of paper saying you have not recieved it and thats the end of it.
So basically man up, get it sorted and get a replacement or cash back. If the original turns up in the mean time then the braker can get it picked up from your address.
So basically man up, get it sorted and get a replacement or cash back. If the original turns up in the mean time then the braker can get it picked up from your address.
His courier, his problem.
21 November 2014, 04:28 PM
#21
It's that Allan bellend aka asb again! It's his choice to use a cheap crap courier service or knowing him, sent you another tracking number for another parcel to have one up on you. I woundt trust that ****** 1 bit.
Send your complaint to paypal and don't coserspond with asb directly only via paypal dispute.
Send your complaint to paypal and don't coserspond with asb directly only via paypal dispute.
22 November 2014, 11:20 PM
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Nothing yet mate, the parcel company apparently told the driver to come around friday for the 4th time still no show!!
They keep telling me to check around my property even though it was signed for?? How do you work that out!
Just waiting to here back from paypal too
They keep telling me to check around my property even though it was signed for?? How do you work that out!
Just waiting to here back from paypal too
22 November 2014, 11:35 PM
#27
Nothing yet mate, the parcel company apparently told the driver to come around friday for the 4th time still no show!!
They keep telling me to check around my property even though it was signed for?? How do you work that out!
Just waiting to here back from paypal too
They keep telling me to check around my property even though it was signed for?? How do you work that out!
Just waiting to here back from paypal too
22 November 2014, 11:40 PM
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Exactly mate. All i want is someone to take responsibility for this and either the turbo to show up or my money back!
Seems like no bodys bothered and im left in limbo. Hope paypal see sense havent heard off them since thursday!
City link keep saying they cant do anything untill the driver comes round to retrieve the parcel? Still hasnt been told 4x hes coming!
Seems like no bodys bothered and im left in limbo. Hope paypal see sense havent heard off them since thursday!
City link keep saying they cant do anything untill the driver comes round to retrieve the parcel? Still hasnt been told 4x hes coming!
22 November 2014, 11:43 PM
#29
Exactly mate. All i want is someone to take responsibility for this and either the turbo to show up or my money back!
Seems like no bodys bothered and im left in limbo. Hope paypal see sense havent heard off them since thursday!
City link keep saying they cant do anything untill the driver comes round to retrieve the parcel? Still hasnt been told 4x hes coming!
Seems like no bodys bothered and im left in limbo. Hope paypal see sense havent heard off them since thursday!
City link keep saying they cant do anything untill the driver comes round to retrieve the parcel? Still hasnt been told 4x hes coming!
obviously asb and ****ty link dont wanna help in the slightest
22 November 2014, 11:44 PM
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Citylink need their door kicked up the hallway. Is there a local depot near you? Go pay them a visit.
Having said that, you didn't get the item you paid for. The seller is ultimately responsible for that.
Having said that, you didn't get the item you paid for. The seller is ultimately responsible for that.