What shall i do?
23 November 2014, 09:42 AM
#31
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
Good idea mate. Ill have a look tomorrow! There should be one about..
And yes exactly but he wants nothing to do with it as hes going by the tracker details which sa its signed for. Clearly hasnt though!
The courier or the seller dont seen to want to help or take responsibility
23 November 2014, 09:47 AM
#32
Good idea mate. Ill have a look tomorrow! There should be one about..
And yes exactly but he wants nothing to do with it as hes going by the tracker details which sa its signed for. Clearly hasnt though!
The courier or the seller dont seen to want to help or take responsibility
And yes exactly but he wants nothing to do with it as hes going by the tracker details which sa its signed for. Clearly hasnt though!
The courier or the seller dont seen to want to help or take responsibility
Pretty poor showing from the seller and I shall not be using them in future at all after this! Im sure numerous other people will not be using them either after the ****e customer service here
23 November 2014, 09:51 AM
#33
Well Id be ripping the seller a new one, it is up to him to take responsibility for it. I would be contacting trading standards and your bank to try get the money back.
Pretty poor showing from the seller and I shall not be using them in future at all after this! Im sure numerous other people will not be using them either after the ****e customer service here
Pretty poor showing from the seller and I shall not be using them in future at all after this! Im sure numerous other people will not be using them either after the ****e customer service here
Good Customer service goes along way but is hard to find these days.there is only 1 breaker on here who I will use and trust.
too many companies these days take your hard earned and then wash their hands of you, they should be with you every step of the way during the buying process until the goods have landed in your hands and your happy
23 November 2014, 10:36 AM
#34
Scooby Regular
Had the same problem once with a set of brake discs and pads,i made contact with the company i bought them from.
They sent me a new set and said will contact the delivery company as to why the first set not delivered.
They sent me a new set and said will contact the delivery company as to why the first set not delivered.
23 November 2014, 12:35 PM
#35
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
All the seller was worried about was loosing £550 and a turbo? What about me? I've lost money and turbo.
I'm gunna see what PayPal say hopefully I get a refund. Going to ring the company again tomorrow and give them a mouthful as there service had been **** also!
Hopefully have an outcome this week
I'm gunna see what PayPal say hopefully I get a refund. Going to ring the company again tomorrow and give them a mouthful as there service had been **** also!
Hopefully have an outcome this week
23 November 2014, 01:52 PM
#37
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
The seller doesnt seem to care?
This was our last conversation.
Quote:
Originally Posted by JamieJerkovic
Hello bud,
I'm not disputing the fact that someone has signed for it. However it definatly wasn't me, relative or a neighbour I'm still with out the parcel or my money. I'm not standing for this.. Would you?
The driver has been told to come around and "retrieve" the parcel but still hasn't shown up after being told 3 times.
The signature that I have been sent by the courier clearly doesn't match mine or my mums I can send you proof of previous documents that we have signed to prove this.
The fault is with the courier.
Cheers Jamie
ASB reply....
So in the mean time Im a turbo down and minus £550 in my paypal?
Do you think thats fair? Citylink wont grant me a lost in transit caus its been signed for.
This was our last conversation.
Quote:
Originally Posted by JamieJerkovic
Hello bud,
I'm not disputing the fact that someone has signed for it. However it definatly wasn't me, relative or a neighbour I'm still with out the parcel or my money. I'm not standing for this.. Would you?
The driver has been told to come around and "retrieve" the parcel but still hasn't shown up after being told 3 times.
The signature that I have been sent by the courier clearly doesn't match mine or my mums I can send you proof of previous documents that we have signed to prove this.
The fault is with the courier.
Cheers Jamie
ASB reply....
So in the mean time Im a turbo down and minus £550 in my paypal?
Do you think thats fair? Citylink wont grant me a lost in transit caus its been signed for.
23 November 2014, 02:15 PM
#40
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
Something needs to be done! How can someone run a business like that? Just selfish thinking of there own money not the people it affects
24 November 2014, 06:44 PM
#41
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
Still no reply from paypal at the moment still going through the claim.
Spoke to P4D again today and its been passed to a managing director. Apparently hes not happy with the way its been handled on there behalf keep telling me that the drivers coming around. And how they have contradicted them selves through out the last few days.
Hopefully gets sorted this week!
Spoke to P4D again today and its been passed to a managing director. Apparently hes not happy with the way its been handled on there behalf keep telling me that the drivers coming around. And how they have contradicted them selves through out the last few days.
Hopefully gets sorted this week!
24 November 2014, 06:45 PM
#42
Still no reply from paypal at the moment still going through the claim.
Spoke to P4D again today and its been passed to a managing director. Apparently hes not happy with the way its been handled on there behalf keep telling me that the drivers coming around. And how they have contradicted them selves through out the last few days.
Hopefully gets sorted this week!
Spoke to P4D again today and its been passed to a managing director. Apparently hes not happy with the way its been handled on there behalf keep telling me that the drivers coming around. And how they have contradicted them selves through out the last few days.
Hopefully gets sorted this week!
hope it turns out ok for ya mate
24 November 2014, 09:38 PM
#46
Scooby Newbie
Join Date: Jan 2014
Location: somerset
Posts: 16
Likes: 0
Received 0 Likes
on
0 Posts
I had an issue with a parcel booked through P4D and using citylink. It turned out that somehow even though the right address had been booked on P4D, citylink had the wrong house number. It took me driving all the way to the city link depo to sort it out. Are you sure the couriers had the correct address and it hasn't been delivered to the wrong address?
25 November 2014, 04:17 PM
#47
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
Spoken with P4D today. Apparently i can only claim
£25 from them. As they say its been delivered when it clearly hasnt! What about my other £525
This is a fcking joke now. ASB has stopped trading so he has his money and fcked off?
Still nothing from paypal!
£25 from them. As they say its been delivered when it clearly hasnt! What about my other £525
This is a fcking joke now. ASB has stopped trading so he has his money and fcked off?
Still nothing from paypal!
25 November 2014, 04:51 PM
#49
Scooby Regular
iTrader: (7)
Join Date: Mar 2013
Location: Belfast
Posts: 2,999
Likes: 0
Received 0 Likes
on
0 Posts
PayPal will find in your favour if the seller doesn't respond to them after a predetermined amount of time. Just gotta sit it out for now. How did you start the dispute with PayPal? Online?
25 November 2014, 05:57 PM
#50
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
Yes mate done it online on wednesday or thursday. I said i havent received item, he put that its been signed for, i put it hasnt not buy me now waiting on paypal!
25 November 2014, 06:11 PM
#51
Scooby Regular
iTrader: (7)
Join Date: Mar 2013
Location: Belfast
Posts: 2,999
Likes: 0
Received 0 Likes
on
0 Posts
I think the seller has 21 days to respond and prove that it was in fact posted regardless of the signature. That's how they treated me anyway, except I was the seller in my case with a dodgy buyer. I had to jump through all sorts of hoops to get my cash back. If the seller cooperates and proves he did post it by means of a collection note or some kind of receipt then the fault lies with City Link but we already know that's who's to blame. Looks like your best hope is that the seller doesn't respond to PayPal so you can get your money back. Have you been to City Link in person yet?
25 November 2014, 06:23 PM
#52
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
It may of been posted but it wasn't signed for by me or my mother and I don't have nothing! So I'll just have to wait and see what PayPal say... I'm not stopping until I get my money back why should I come away from this with fck all. My hard earned money and some scumbag just take its.. Get his money now he's stopped selling! How convenient. No but I'm going to go there tomorrow and see what they have to say, I'll take proof of my signature aswell
25 November 2014, 06:37 PM
#53
Scooby Regular
iTrader: (7)
Join Date: Mar 2013
Location: Belfast
Posts: 2,999
Likes: 0
Received 0 Likes
on
0 Posts
It may of been posted but it wasn't signed for by me or my mother and I don't have nothing! So I'll just have to wait and see what PayPal say... I'm not stopping until I get my money back why should I come away from this with fck all. My hard earned money and some scumbag just take its.. Get his money now he's stopped selling! How convenient. No but I'm going to go there tomorrow and see what they have to say, I'll take proof of my signature aswell
25 November 2014, 06:39 PM
#55
Scooby Regular
iTrader: (7)
Join Date: Mar 2013
Location: Belfast
Posts: 2,999
Likes: 0
Received 0 Likes
on
0 Posts
Initially though, paypal take the hit.
Edit: don't Paypal only cover up to £500?
Last edited by piehole1983; 25 November 2014 at 06:43 PM.
25 November 2014, 07:00 PM
#56
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
I know I've been told 5 times he'd come around still no show, that says a lot to me he knows he's in the wrong.
Just hoping PayPal give me a refund now. £550 just seems to have gone! Will be ringing P4D again tomorrow
25 November 2014, 08:33 PM
#58
Oh and PayPal are utter fooooookin bellends , flip a coin to who will win.
**** egay and **** PayPal .
Lucky man if you see the £'s again.
*****.
Did I mention PayPal are *****
26 November 2014, 03:40 PM
#59
Scooby Regular
Thread Starter
iTrader: (9)
Join Date: Nov 2010
Location: Cheltenham
Posts: 1,067
Likes: 0
Received 0 Likes
on
0 Posts
Was on the phone to P4D again today.
They told me that i shouldnt be the one chasing up my parcel! And that the sender ASB should be sorting this out.
Also because ASB sent the parcel the cheapest possible way its not insured. I can only claim £25 so its down to the seller!
Its now being passed to city link who are saying the driver was at the correct geo code. Surely that can not stand as he well might of been but WHO signed for my parcel? The driver still hasnt been around...
They told me that i shouldnt be the one chasing up my parcel! And that the sender ASB should be sorting this out.
Also because ASB sent the parcel the cheapest possible way its not insured. I can only claim £25 so its down to the seller!
Its now being passed to city link who are saying the driver was at the correct geo code. Surely that can not stand as he well might of been but WHO signed for my parcel? The driver still hasnt been around...