https://www.scoobynet.com/scoobynet-...ru-dealer.html

 

You could mention that if you posted up this sorry tale with the dealership named and shamed, then there would be a possible negative impact on the business which would far outweigh any alleged "restocking" costs, wheras, a positive outcome posted would encourage other owners to use it thus increasing their bottom line.
Ask to speak to the dealer principal. (very top honcho)

Stay calm, state that they supplied the wrong parts, and all you require is swap for correct bits or refund.

Hope it goes well.
(ps nice to see you in passing by the lights near RTS last week)

 

All fixed for you Iv spoken to someone I know high up in Subaru Customer services who has sorted for you to return back to whoever the dealer is without any extra charges

Give me a ring to go over first.

 

Firstly a big thanks for all your help and advice
But most of a to Rickya
Who took the time to contact Gary Langford at IM and get this matter resolved for me, it would seem he says I am entitled to a full refund

So I decided to contact the parts man at the dealership to inform him of what was happening because he would not be able to check with IM on Saturday when I was due to meet him.
Before I could tell him the story he said he may have some good news for me
"Ah, Mr Budgen, I may have some good news for you. I have spoken to Subaru UK and I think I can return your parts with a full refund." All of this was said in a how helpful am I sort of tone

So the upshot of this is dont under estimate the power of Scoobynet, I will not be going over to the darkside as Subaru UK have come up trumps and will be ordering my wifes new Sti for september.

The only loser in this is the dealer because i wont be ordering my Sti from them or using them for parts, repairs and servicing or recommending them as I have for years
Also ive got 90k to spend on 3 new L200 pick ups which I will now be getting from someone else

 

Feel the rath Stupid Gay ***** ......get it

 

you know how to Tap Low into their pride

 

Take me with you to sort it Budgie! I had my wisdom teeth out on Tuesday so not in a very good mood as it is.

Glad you got it sorted though

Need to make sure my bash hat will go on my head, so I can go on a passenger lap in ur car

 

Nice one Rickya you have a talent for sorting things out
Pete how sick will your "loyal" dealer feel loosing out on the new metal