Insurance claim gone a bit too far!
16 November 2012, 07:59 PM
#4
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So then surely if none of this was your fault, you didn't request the hire car, you've not signed anything that they can throw in your direction?
Then send all the paperwork to your own insurance company and let them get on with it
Then send all the paperwork to your own insurance company and let them get on with it
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16 November 2012, 08:19 PM
#9
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Right in that case it's NOT your problem.
Pass all paperwork to your insurance company.
Do not admit or deny anything to the other party without written confirmation from your own insurance company.
And let them get on with it
Pass all paperwork to your insurance company.
Do not admit or deny anything to the other party without written confirmation from your own insurance company.
And let them get on with it
16 November 2012, 08:20 PM
#10
If it was all done through your claims company then you don't have any liability (even vicariously) .........dump it all back at the claims handling mob.
Shocking!
Shaun
Shocking!
Shaun
16 November 2012, 08:26 PM
#12
It's a very common thing these days.
Basically your insurers and the 3rd party insurers are arguing about the costs, so they (the 3rd party) send you a letter as a way of putting pressure on your company.
It will eventually be settled before it ever goes to court.
One of the guys at our place had exactly the same (not actually insured through us, he was with one of the direct companies), and never had to go to court at all.
Basically your insurers and the 3rd party insurers are arguing about the costs, so they (the 3rd party) send you a letter as a way of putting pressure on your company.
It will eventually be settled before it ever goes to court.
One of the guys at our place had exactly the same (not actually insured through us, he was with one of the direct companies), and never had to go to court at all.
16 November 2012, 08:29 PM
#13
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There was an article in Auto Express not long ago,this is a kinda con going on with a 3rd party company.They deliberately give you an upgraded car at an inflated cost,knowing your insurance company will not pay for it.I think you may have been stung.
Last edited by Busterbulldog; 16 November 2012 at 08:30 PM.
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