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***liverpool and victoria = fecking idiots*****

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Old 18 August 2003, 03:01 PM
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mattstant
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Angry

cant believe this.
I phoned up a quote and all was going swimmingly when i was asked for the model and this is how the conversation went
Me
"Impreza wrx 5 door"
L+V
Oh we've got lots of different models what is it called exactly
Me
wait a minute i'll check the brochure it says wrx 5 speed sports wagon.
L+V
sorry sir that is not on my list
ME
ok what have you got on the list then
L+V
sorry sir you have to give me the exact model
Me
I just have its exactly as it says in the brochure try 5 door wrx
L+V
is it an estate
Me
sort of but its more of a hatch back just put down 5 door
L+V
sorry sir you have to give me the exact model
ME
(now getting annoyed)i can only give you what it says in the brochure just try 5 door wrx will you.
L+V
sorry sir you have to give me the exact model
ME
(now getting fecking angry)its a perfectly common vehicle it should be on your list.
L+V
is it an import
ME
NO its NOT an import
L+V
if is not on the list we cant quote you
ME
Dont be so stupid it has to be there
L+V
would you like to speak to a supervisor
ME
Yes i certainly would
Supervisor
If its not on the list we cant quote sir (said in a snotty kind of this blokes trying to pull a fast one kind of way)

Similair conversation ensues till i slam the phone down
I appear to be buying a car that doesnt exist
Old 18 August 2003, 03:19 PM
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mattstant
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Angry

just tried phoning again and said ive made a mistake could we try again and they put the phone down on me

can somone try and phone for a quote for a 5 door MY03 wrx for me and tell me what there fecking definition is this is really getting on my nerves
Old 18 August 2003, 04:01 PM
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albob
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from their own site - SUBARU IMPREZA
WRX AWD (1994CC) 5 DOOR PETROL year 2000-2099

alan

[Edited by albob - 8/18/2003 4:03:27 PM]
Old 18 August 2003, 04:27 PM
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mattstant
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thanks allbob i tried that definition as well but as soon as the doubt entered the conversation the shutters went down and they seemed to assume that i was trying to pull a fast one
Unbelievable attitude
Old 19 August 2003, 01:51 PM
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Andy McCord
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Ive just tried to get a quote for my STi V, the woman tells me they have only got two door models on her list so goodbye!!, i said its the same car only its got 4 doors, her reply, its not on the list,whats going on ??, are they backing away from scoobs, anyone got insurance through L&V with a 5door STiV , please let me have the model no they use
Old 19 August 2003, 03:15 PM
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Andy McCord
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ok ive got a result, as per there website, dont say WRX STi, just quote "Turbo STi 4WD (280BHP) 4 door petrol", aged 37 £669.37 for a year, not interested in mods or tracker, thanks for your help guys
Old 21 August 2003, 02:25 PM
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mattstant
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think i will will have to letthis one ly and try again in december when my current insurance runs out.
thay are charging me 150 extra till then
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