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Old 31 December 2012, 05:37 PM
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RICHARD J
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Default Phormula KS3 problem

Hi all,
My KS3 only displays a line of blocks across the screen now & no numbers. All connections are OK & Iv disconnected it several times to try to reset it. I'm guessing it's knackered but any advice appreciated.
Thanks, Richard.
Old 31 December 2012, 06:15 PM
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kb1
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Contact Phormula mine did that and replaced it.

Phormula Ltd
32 West Hill
Elstead
Surrey GU8 6DQ
United Kingdom

01252 703407
Old 31 December 2012, 06:17 PM
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JohnD
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Mine stopped 'listening' the other day. I could scroll through the menu etc but it didn't detect noise! I pulled then replaced the power plug and it started working ok again.
Although yours sounds a bit more terminal it's worth talking to Phormula.

http://www.phormula.co.uk/Contact.aspx

JohnD
Old 31 December 2012, 11:35 PM
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RICHARD J
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Thanks guys, looks like it's knackered, I'll see if they will replace it as Iv only had it 6 months.
Old 01 January 2013, 12:59 AM
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If they dont replace or repair let me know. I have a genius electrician local
Old 09 January 2013, 08:50 PM
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RICHARD J
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Just thought I'd update this. Spoke to Aztec who supplied it on the 3rd & they were very helpful, gave me an adress to send it to & contacted Phormula to let them know about it. Both companies e-mailed me to let me know the unit was faulty & today I recieved a brand new boxed KS3. Great customer services from both companies, very pleased with the outcome.
Old 06 November 2013, 09:26 AM
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winston69
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Mine has this same problem but I can't get hold of Phormula at all...

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Old 06 November 2013, 10:35 AM
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I think it's a one man band outfit so may be busy or away. Keep trying or contact your supplier, they were really good at sorting the issue for me.
Old 06 November 2013, 10:37 AM
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winston69
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Contact number doesn't even ring though...
Old 06 November 2013, 10:59 AM
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RICHARD J
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Originally Posted by winston69
Contact number doesn't even ring though...
Did you buy direct from Phormula or through a distributor like Aztec?
Old 06 November 2013, 11:08 AM
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It's okay sorted now, he responded to my email. Phone number is down atm temporarily
Old 06 November 2013, 11:15 AM
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Anthony who runs Phormula is a good guy. I find email is the best way to contact him.

Glad you've got sorted James.
Old 06 November 2013, 11:15 AM
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Anthony who runs Phormula is a good guy. I find email is the best way to contact him.

Glad you've got sorted James.
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