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Phormula KS3 problem

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Old Dec 31, 2012 | 05:37 PM
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Default Phormula KS3 problem

Hi all,
My KS3 only displays a line of blocks across the screen now & no numbers. All connections are OK & Iv disconnected it several times to try to reset it. I'm guessing it's knackered but any advice appreciated.
Thanks, Richard.
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Old Dec 31, 2012 | 06:15 PM
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Contact Phormula mine did that and replaced it.

Phormula Ltd
32 West Hill
Elstead
Surrey GU8 6DQ
United Kingdom

01252 703407
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Old Dec 31, 2012 | 06:17 PM
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Mine stopped 'listening' the other day. I could scroll through the menu etc but it didn't detect noise! I pulled then replaced the power plug and it started working ok again.
Although yours sounds a bit more terminal it's worth talking to Phormula.

http://www.phormula.co.uk/Contact.aspx

JohnD
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Old Dec 31, 2012 | 11:35 PM
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Thanks guys, looks like it's knackered, I'll see if they will replace it as Iv only had it 6 months.
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Old Jan 1, 2013 | 12:59 AM
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If they dont replace or repair let me know. I have a genius electrician local
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Old Jan 9, 2013 | 08:50 PM
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Just thought I'd update this. Spoke to Aztec who supplied it on the 3rd & they were very helpful, gave me an adress to send it to & contacted Phormula to let them know about it. Both companies e-mailed me to let me know the unit was faulty & today I recieved a brand new boxed KS3. Great customer services from both companies, very pleased with the outcome.
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Old Nov 6, 2013 | 09:26 AM
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Mine has this same problem but I can't get hold of Phormula at all...
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Old Nov 6, 2013 | 10:35 AM
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I think it's a one man band outfit so may be busy or away. Keep trying or contact your supplier, they were really good at sorting the issue for me.
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Old Nov 6, 2013 | 10:37 AM
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Contact number doesn't even ring though...
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Old Nov 6, 2013 | 10:59 AM
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Originally Posted by winston69
Contact number doesn't even ring though...
Did you buy direct from Phormula or through a distributor like Aztec?
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Old Nov 6, 2013 | 11:08 AM
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It's okay sorted now, he responded to my email. Phone number is down atm temporarily
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Old Nov 6, 2013 | 11:15 AM
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Anthony who runs Phormula is a good guy. I find email is the best way to contact him.

Glad you've got sorted James.
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Old Nov 6, 2013 | 11:15 AM
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Anthony who runs Phormula is a good guy. I find email is the best way to contact him.

Glad you've got sorted James.
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