Absolutely fuming!!!
20 June 2007, 06:19 PM
#1
Absolutely fuming!!!
Ears Motorsport received my 3rd set of Alcons today and dummy fitted them on a car in the workshop to be sure theyre 100% perfect for when i get them.
Basically they dont fit, they needed 2.9mm removed from the radial mount to bring the calipers closer to the hub and then they want me to run 7mm spacers in order make them fit.
Funking 7mm spacers!!!!
That would increase my front track by 14mm!! and then id have to do the reas so that the car was square.
Ive told them to poke the brakes and that i want my money back!! Its been 9 weeks now and after 3 sets of brakes which cost me £1800, im not prepared to settle for anything less.
Ive decided to ditch the 17s and get another set of 18s to run on track. This was not my original plan but it seems top be the way forward.
Looks like i'll have to settle for 356mm AP 6 pots. At least i know that when i order them they will be in stock and available for next day delivery!!
Im so funked off its untrue. Ive basically lost 2 months of insurance due to this too.
Alcon make the works brakes for the WRC impreza and supply McLaren F1...
How comes they cant sort out a w@nky funking road going impreza after 3 attempts!!!
Basically they dont fit, they needed 2.9mm removed from the radial mount to bring the calipers closer to the hub and then they want me to run 7mm spacers in order make them fit.
Funking 7mm spacers!!!!
That would increase my front track by 14mm!! and then id have to do the reas so that the car was square.
Ive told them to poke the brakes and that i want my money back!! Its been 9 weeks now and after 3 sets of brakes which cost me £1800, im not prepared to settle for anything less.
Ive decided to ditch the 17s and get another set of 18s to run on track. This was not my original plan but it seems top be the way forward.
Looks like i'll have to settle for 356mm AP 6 pots. At least i know that when i order them they will be in stock and available for next day delivery!!
Im so funked off its untrue. Ive basically lost 2 months of insurance due to this too.
Alcon make the works brakes for the WRC impreza and supply McLaren F1...
How comes they cant sort out a w@nky funking road going impreza after 3 attempts!!!
20 June 2007, 07:24 PM
#6
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Sad to hear dude, were they custom made for your car???
saw some good ap's on a rb 320 with the logo in red/orange rb320 logo colour...hope it's sorted soon..
saw some good ap's on a rb 320 with the logo in red/orange rb320 logo colour...hope it's sorted soon..
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20 June 2007, 08:23 PM
#10
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Frayz,
Can fully understand how pi$$ed off you are, but are you compromising yourself getting the AP's?
I know they are very good brakes but if you really want the Alcons and still want to run 17"s then is it worth one more try?
Do they actually do a kit for your car or is it that Alcon cannot supply anything to fit!
For the money your spending you don't want to be regretting it mate.
Just my 2p's worth
David
Can fully understand how pi$$ed off you are, but are you compromising yourself getting the AP's?
I know they are very good brakes but if you really want the Alcons and still want to run 17"s then is it worth one more try?
Do they actually do a kit for your car or is it that Alcon cannot supply anything to fit!
For the money your spending you don't want to be regretting it mate.
Just my 2p's worth
David
20 June 2007, 08:44 PM
#11
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Frayz,
Can fully understand how pi$$ed off you are, but are you compromising yourself getting the AP's?
I know they are very good brakes but if you really want the Alcons and still want to run 17"s then is it worth one more try?
Do they actually do a kit for your car or is it that Alcon cannot supply anything to fit!
For the money your spending you don't want to be regretting it mate.
Just my 2p's worth
David
Can fully understand how pi$$ed off you are, but are you compromising yourself getting the AP's?
I know they are very good brakes but if you really want the Alcons and still want to run 17"s then is it worth one more try?
Do they actually do a kit for your car or is it that Alcon cannot supply anything to fit!
For the money your spending you don't want to be regretting it mate.
Just my 2p's worth
David
Yep very wise words there David
I Tottally agree with everything you say
Frayz .. Just stick with it mate ,All will come good in the end
Dont go getting AP's Mate , Everyman & his dog has those & i really think that you will be regretting your decision in a few months time
Can understand how pissed of you are mate , Perhaps ask for a few quid back , Another set of pads etc .. For the time that they have messed you about
All imho of course
Tiny
20 June 2007, 09:39 PM
#13
Yeah guys,
Its a case of fit them with spacers or nothing. Im sorry but there is no damn way im running 7mm spacers on my car. It will upset the handling, push my wheels out too far and put even greater load on my wheel bearings.
EARs have got the chance to supply me with APs before the weekend, else i'll get them from somewhere else. Its more become a principal matter now.
Alcons might be great brakes but im certainly not going to be giving them my money to funk me around all this time and still deliver an incorrect product.
Id say ive been MORE than patient!!!
Im sorry but if you dont take care of the customer... someone else will.
In this case... Alcon can suck me off!!
AP's it is!!!
Its a case of fit them with spacers or nothing. Im sorry but there is no damn way im running 7mm spacers on my car. It will upset the handling, push my wheels out too far and put even greater load on my wheel bearings.
EARs have got the chance to supply me with APs before the weekend, else i'll get them from somewhere else. Its more become a principal matter now.
Alcons might be great brakes but im certainly not going to be giving them my money to funk me around all this time and still deliver an incorrect product.
Id say ive been MORE than patient!!!
Im sorry but if you dont take care of the customer... someone else will.
In this case... Alcon can suck me off!!
AP's it is!!!
20 June 2007, 09:46 PM
#14
Certainly not worth taking the chance mate, pointless having a car that stops well but handles like c**p.
And for £1800 i'd want to be 110% happy with what they supplied
And for £1800 i'd want to be 110% happy with what they supplied
20 June 2007, 09:58 PM
#17
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the problem with AP is?????? 
21 June 2007, 10:38 AM
#22
No matter what they do i feel i no longer want to be a customer of Alcon.
Im disgusted with the length of time this has gone on and the sheer incompetence shown my Alcon in getting it right.
I feel i have been more than patient. Im not going to spend all that money to machine something myself either.
21 June 2007, 10:40 AM
#23
21 June 2007, 11:19 AM
#25
Like i said mate.. its the principal of the matter now.
No matter what they do i feel i no longer want to be a customer of Alcon.
Im disgusted with the length of time this has gone on and the sheer incompetence shown my Alcon in getting it right.
I feel i have been more than patient. Im not going to spend all that money to machine something myself either.
No matter what they do i feel i no longer want to be a customer of Alcon.
Im disgusted with the length of time this has gone on and the sheer incompetence shown my Alcon in getting it right.
I feel i have been more than patient. Im not going to spend all that money to machine something myself either.
and 7mm spacers. you'll be going through wheels bearings like no bodies business.
write a nice letter to the md of Alcon. might not solve anything but could make you feel a bit better
21 June 2007, 11:28 AM
#28
Well i have an AP Rcaing 356mm kit in black due to be delivered to me on Monday. Ive got another set of Mintex Racing F2s in with them.
Im not holding my breath... if anything goes wrong from here i will be driving to them and putting them through someones face!!!
Im not holding my breath... if anything goes wrong from here i will be driving to them and putting them through someones face!!!