Big thanks to API
08 February 2007, 01:45 PM
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Big thanks to API
Went down there yesterday to get a new turbo fitted and mapped.....
Didn't quite go to plan with the mapping (full story here https://www.scoobynet.com/general-te...=1#post6637886) David brought the car back, we agreed a very good price to try to get to the bottom of it as my funds were restricted.
They usually close around 5pm and with the snow coming we were really pushing our luck but David, Nathan and Pat stayed until 7pm working on the car.
David stuck to his word on price and in the end we had to peg the boost back so we could all go home.
It would have been quite easy for him to say "the problem is with your car, we are closing at 5pm go away and bring it back when it works right." thankfully he didn't!
Anyone can praise a company when things go right but it is when things go wrong that you get to see who actual cares about the quality and standard of their work.
David, Nathan and Pat went above and beyond the call of duty to try to get to the bottom of the problem but to no avail.
I would like to say thank you and have no hesitation in recommending them to anyone.
Once again thanks lads.
Damo
Didn't quite go to plan with the mapping (full story here https://www.scoobynet.com/general-te...=1#post6637886) David brought the car back, we agreed a very good price to try to get to the bottom of it as my funds were restricted.
They usually close around 5pm and with the snow coming we were really pushing our luck but David, Nathan and Pat stayed until 7pm working on the car.
David stuck to his word on price and in the end we had to peg the boost back so we could all go home.
It would have been quite easy for him to say "the problem is with your car, we are closing at 5pm go away and bring it back when it works right." thankfully he didn't!
Anyone can praise a company when things go right but it is when things go wrong that you get to see who actual cares about the quality and standard of their work.
David, Nathan and Pat went above and beyond the call of duty to try to get to the bottom of the problem but to no avail.
I would like to say thank you and have no hesitation in recommending them to anyone.
Once again thanks lads.
Damo
08 February 2007, 08:32 PM
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Went down there yesterday to get a new turbo fitted and mapped.....
Didn't quite go to plan with the mapping (full story here https://www.scoobynet.com/general-te...=1#post6637886) David brought the car back, we agreed a very good price to try to get to the bottom of it as my funds were restricted.
They usually close around 5pm and with the snow coming we were really pushing our luck but David, Nathan and Pat stayed until 7pm working on the car.
David stuck to his word on price and in the end we had to peg the boost back so we could all go home.
It would have been quite easy for him to say "the problem is with your car, we are closing at 5pm go away and bring it back when it works right." thankfully he didn't!
Anyone can praise a company when things go right but it is when things go wrong that you get to see who actual cares about the quality and standard of their work.
David, Nathan and Pat went above and beyond the call of duty to try to get to the bottom of the problem but to no avail.
I would like to say thank you and have no hesitation in recommending them to anyone.
Once again thanks lads.
Damo
Didn't quite go to plan with the mapping (full story here https://www.scoobynet.com/general-te...=1#post6637886) David brought the car back, we agreed a very good price to try to get to the bottom of it as my funds were restricted.
They usually close around 5pm and with the snow coming we were really pushing our luck but David, Nathan and Pat stayed until 7pm working on the car.
David stuck to his word on price and in the end we had to peg the boost back so we could all go home.
It would have been quite easy for him to say "the problem is with your car, we are closing at 5pm go away and bring it back when it works right." thankfully he didn't!
Anyone can praise a company when things go right but it is when things go wrong that you get to see who actual cares about the quality and standard of their work.
David, Nathan and Pat went above and beyond the call of duty to try to get to the bottom of the problem but to no avail.
I would like to say thank you and have no hesitation in recommending them to anyone.
Once again thanks lads.
Damo
Anyway there was always a slim chance that we might crack it and then we'd be proper heroes.
Let me know how you get on with the plan we hatched I truly am interested to get to the bottom of it.
Good Luck David
l'll pass on the thanks to Pat Herborn and Nathan.
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