Chip

Drove 30 miles last Saturday to a dealer to get a price to part ex my 2002 UkSti for a new Sti with PPP.

Guy in showroom had a good look over my car and wrote down details of everything. Then told me he couldnt give me a price to change as his boss would be the one to do that and he was having his lunch.

So he said dont worry, I'll get him to call you after his lunch to give you a price.He wouldnt need to see the car as all the details ie condition were already noted.

And guess what! No bloody phone call at all. Do these guys want to sell cars or what? So its off elsewhere now to other dealers to see what they can do for me.If they can be bothered of course.

Chip

FirebirdUK

I bet I can guess which dealer that is

I've found the local South Wales/South West dealers to not be very helpful/friendly when I've gone along to buy a car... Ended up going to Coventry in the end (just wish they were nearer to get the servicing done with them)

scoobyjimbo

And the dealers wonder why we buy from importers or non scooby dealers.. I have had similar issues in the same area, one dealer really pi**ed me off by mucking up the spray painting and fitment of a new front bumper and then insisting i paid for the work to be put right.. i would actually rather travel now to a decent dealer that i trust than goto some of these muppets..

J

Chip

Go on then,reveal all

Chip

ethanrob

iTrader: (3)

**** to that guy's,you want good service and professional attitude,get yourselve's along to monty's in sheffield,the guy's up there are first class,if they dont have what your looking for,they will get it,i bought my 2003 stippp from them last year,i told them i had a max of £16500 to spend,not a penny more,within a day they had shipped me an stippp in wr blue up from down south(just to view)for £16500,i bought it after test drive and they chucked in 12 months tax and an extra 12 months warranty,some mats and a full tank of juice,no messing,these guy's are by far the best dealership i have ever been too!


*disclaimer-erh! other dealerships available

Graz

When I was looking for mine I initially approached my local dealership (see location ). I did manage to get a short test drive in a MY00 classic as that was what I was after, I'd never driven one before so I wanted to ensure it was comfortable for someone who is 6ft3.

However the one I tested was white, I wanted one in a different colour. I had made that known from the off. No problem sir they said we'll source one for you. I gave all my details etc. Nothing, not a single phone call, I really wonder how they keep a business going like that. If they had found waht I wanted it would have been a practically garanteed sale

GRIFF007

Apathy reigns in the UK - you should see what we have to put up with when spending £100k p.a. with multi-nationals - it would make you cry - I have frequently come close!!! (anger management - helps alleviate desire to do an Arnie on them...)

FirebirdUK

Well, 30 miles (ish) from Cardiff, must take you reasonably close to Crickhowell...

ScoobyDoo555

FWIW, I've had the same attitude from that dealer. I'm still waiting for a call - 3months later

Dan

EddScott

When I first bought my Impreza, I drove the 2+ hours to a dealership "At the top of the valleys" I believe the locals put it. Always found them very nice guys and were quite happy to let me test an 02 STI - wasn't going to chance my arm and ask for a spin in the 22B they had there.

Pretty sure my cars got stamps from the dealer your on about.

Now though, I go to a specialist in Carmarthen. Not quite as visually polished as an official dealer but I trust them to change to oil properly



Edited - Am i just being slow or are you guys on about the same people I'm praising?! Being West Wales based (and originally from Oxford !!) I'm not too hot on South Wales geography.

rossi_p

iTrader: (26)

I've only used one dealer, which was the one I brought mine from.

Wilsons in Chadwell Heath and they have been excellent.... so far (touch wood).

Chip

Correct
Chip

FirebirdUK

I'm not referring to Carmarthen (I'd say that was more West Wales), and it's not 30 miles away from Cardiff. The one I'm on about is a main dealer just outside Abergavenny...

Chip

Don't hold your breath then

Chip

FirebirdUK

Hehe - I was lucky I did manage to get a call off them...

When I was after my first Scoob, I decided I wanted a new shape WRX, in silver, about a year old and I wanted to pay no more than about 16k. When the dealer called, he said he had good news - they've found the car I was after - a blue UK300 for £18k (wrong shape, wrong colour and wrong price)...

EddScott

Sorry, my fault, not making my self clear. I DID initially drive from Haverfordwest to Abergavenny a few times for servicing and never had an issue. NOW I go to Carmarthen becuase its much cheaper and isn't a 4 hour round trip!

Iliterate as well as geographically challenged!