J W Racing
06 January 2004, 01:20 PM
#1
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Location: RIP Moneys Scoob 440bhp/470lbsft 31-07-08
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Have to say i wasnt really a fan of J W Racing.
BUT,
i placed an order last week as no one could supply the bit i wanted. Within a couple of hours i had a reply via email. After a couple of emails, i decided to go for it and paid by credit card.
The part wasnt in stock at the moment but will be in by Tuesday and was asked if it was ok to wait this long or do i want a refund.
I wanted to wait.
Just got an email to say their stock isnt in yet, but is due in and i will get the goods by the end of the week. If there was any trouble with this, i could still get a refund.
Now thats what i cause service! Suppliers who keep you informed. They said tuesday or wed i would get the part, and i got an email Tuesday lunch time!
So it appears some suppliers do look after their customers and keep them updating.
Now i best get the part by the end of the week! lol
BUT,
i placed an order last week as no one could supply the bit i wanted. Within a couple of hours i had a reply via email. After a couple of emails, i decided to go for it and paid by credit card.
The part wasnt in stock at the moment but will be in by Tuesday and was asked if it was ok to wait this long or do i want a refund.
I wanted to wait.
Just got an email to say their stock isnt in yet, but is due in and i will get the goods by the end of the week. If there was any trouble with this, i could still get a refund.
Now thats what i cause service! Suppliers who keep you informed. They said tuesday or wed i would get the part, and i got an email Tuesday lunch time!
So it appears some suppliers do look after their customers and keep them updating.
Now i best get the part by the end of the week! lol
06 January 2004, 01:54 PM
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HI!
I'm really glad you like my service and hopefully you will now become a JWR fan!
Speak soon!
Jamie
www.j-w-racing.com
www.dawesdevices.co.uk
I'm really glad you like my service and hopefully you will now become a JWR fan!
Speak soon!
Jamie
www.j-w-racing.com
www.dawesdevices.co.uk
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08 January 2004, 11:32 AM
#9
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Thanks for all your support guys, this week marks JW Racing's 2nd Birthday, so after 2 years I'm just about getting to grips with this lot! 
Here's to a Happy 2004 for everyone!
Here's to a Happy 2004 for everyone!
08 January 2004, 01:38 PM
#10
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lol, happy second birthday
I got home last night, and there was a call from Jamie left on my answerphone - also had an email from him regarding my goods.
Excellent, now that is custoemr service!
By the way, like i said, its the first time i have ordered from Jamie so not connected. I just like to praise companies (and thats any company i have bought goods from) for their service.
And if its bad......... ill post it up bad! lol
I got home last night, and there was a call from Jamie left on my answerphone - also had an email from him regarding my goods.
Excellent, now that is custoemr service!
By the way, like i said, its the first time i have ordered from Jamie so not connected. I just like to praise companies (and thats any company i have bought goods from) for their service.
And if its bad......... ill post it up bad! lol
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