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Changing ISP - can I keep my email address

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Old Mar 6, 2012 | 01:25 PM
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Question Changing ISP - can I keep my email address

We've been with BT since the interweb was invented.

If I change ISP, will I have to give up my email address? It would be a shame as it is actually just my name @etc without any numbers or anything.

Ta in advance!

Steve
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Old Mar 6, 2012 | 01:29 PM
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Yup
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Old Mar 6, 2012 | 01:51 PM
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If you can access your e-mail through a web page you might be able to keep it if you don't cancel the e-mail account, not all ISP's restrict mail access to Outlook Express or similar program, alot more are web based, I don't know about BT but Ant may be right, the best thing to do is ring up BT and ask
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Old Mar 6, 2012 | 01:57 PM
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Originally Posted by Steve vRS
We've been with BT since the interweb was invented.

If I change ISP, will I have to give up my email address? It would be a shame as it is actually just my name @etc without any numbers or anything.

Ta in advance!

Steve
if your email account ends in @btinternet.com or similar and you cancel your account then no as effectively you are closing that account and all associated services.

You get 90 days to inform your address book
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Old Mar 6, 2012 | 02:12 PM
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Our works @btconnect.com emails still works and we haven't been with then for over a year.

But we still do use BT for the domain management (as its no cheaper anywhere else and saved messing about setting up all the new forwarding/redirects).

We did phone beforehand to check though.

Last edited by ALi-B; Mar 6, 2012 at 02:14 PM.
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Old Mar 6, 2012 | 02:27 PM
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I think you can keep it if you you use BT Premium Mail (£1.54 a month).

I switched to using my own domain through Google Apps instead, so I keep it no matter what.
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Old Mar 6, 2012 | 03:46 PM
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I had a @btinternet.com email address for years, and when I left I arranged for all mail to be forwarded to my new address. Although I could access the account via webmail for a while, that eventually stopped.

Now, a couple of years later I still get stuff forwarded, but would prefer to stop it now, as it's all junk and of course I can't change the settings.
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Old Mar 6, 2012 | 03:57 PM
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Originally Posted by DJ Dunk
I switched to using my own domain through Google Apps instead, so I keep it no matter what.
^This

I have a gmail.com address and a personal email address which all go through Gmail for hosting.

So no matter what ISP i'm with i can always access my email
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Old Mar 6, 2012 | 04:01 PM
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Mine ends @btopenworld.com and I access it via bt.yahoo.com if that makes a difference.
I would phone BT but surely they will say I loose it and must stay with them!

Steve

Last edited by Steve vRS; Mar 6, 2012 at 04:23 PM.
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Old Mar 6, 2012 | 04:35 PM
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Originally Posted by Steve vRS
Mine ends @btopenworld.com and I access it via bt.yahoo.com if that makes a difference.
I would phone BT but surely they will say I loose it and must stay with them!

Steve

See above, 90 days to transfer your address book or let everyone know.

Best thing is to have a gmail account and setup a forward for 90 days. That gives you enough time to tell everyone. After 90 days, if people have not made a note of your new address, then no great loss

and @btopenworld
ISDN 64K sir
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Old Mar 6, 2012 | 05:11 PM
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As above a good time to buy a domain so you dont ever have this problem again. A .co.uk is less than a fiver for 2 years. Then you can create multiple addresses ie for your entire family and route the mail to whatever mail system(s) your using.
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Old Mar 7, 2012 | 12:50 AM
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Originally Posted by SwissTony
if your email account ends in @btinternet.com or similar and you cancel your account then no as effectively you are closing that account and all associated services.

You get 90 days to inform your address book
hmmm I havent been with bt for 7/8 years and I still use my btinternet account through bt.yahoo

In fact I set my mrs up a few years back with a bt email addy as well (I can set so many accounts up from my account)
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Old Mar 7, 2012 | 12:56 PM
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I pay the 1.54 to keep mine
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