powerwrx

iTrader: (11)

my kaspersky usually updates every day but for some reason it wont do it for the last 2 weeks. all it says is 'cn not connect to the update source' i keep getting the message ' your pc is at risk' databases obsolete please update. but i cant anyone had the same problems

Mouser

Something similar happened to me.

If you have the Kaspersky disc, try re-installing the programme.
This worked for me.

Cheers,
Mouser.

powerwrx

iTrader: (11)

do i have to un install it first?

Mouser

No don't uninstall. I'm pretty sure I didn't.

Put the disc in and follow the instructions.

Let's know how you get on.

Cheers,
Mouser.

danwel

if not try the free avast anti virus version as it is just as good as any you have to pay for

Mouser

Or phone their helpline 0871 789 1635 as you've already paid for the service.

TonyBurns

iTrader: (3)

Have to agree if its the internet security package (23 quid for 3 pc's) then its much more than just an anti virus software (firewall, malware, phishing, banner ware etc), and you wont get a good "free" one off the internet (thats not been hacked )

Not had any issues with Kaspersky on this pc, needed to reinstall on my laptop though

Tony

Coffin Dodger

Took Kaspersky off my laptop and desktop, had it free for a year through Barclays internet banking and could have probably got the licence renewed however I really glad I did. My PCs are working properly again and not grinding to a halt every time I boot them up. Now using M$ Security Essentials, seems to be doing everything well including blowing away a virus I recently picked up without any fuss. Also found a few things that had gone un-noticed as far as Kaspersky was concerned on the first scan.

Kaspersky = Resource hog