Blue by You

iTrader: (23)

Anybody else suffered from an attack of Black Screen?
First off I'm no sort of pc mechanic so this was something quite unexpected.
I have a high end pc running win7 with appropriate AV software, and this afternoon for no apparent reason the thing froze. When I restarted it the screen was black with only the mouse pointer visible. I have had no dodgy emails or virus warnings today so I can't account for the lock-up.
I tried safe mode, and managed to get into system restore, but on start up it was still black, and susequently all attempts to start up showed a black screen.
Long one short, after a google search on a spare pc I managed to restore the system via an F8 reboot.
Any comments welcome, but keep it simple please

Ant

Your Hard drive is failing

Blue by You

iTrader: (23)

Is that an opinion or knowledge based on experience?

Ant

sorry i miss read your post.


download this and run in safe mode this will find any discrepancies on your system.

hope this helps

jura11

iTrader: (7)

Hi there i don't think your HDD is failing...
If you have Original CD with OS try boot and select repair







Jura

HHxx

My guess would be a corrupt user profile.

This is assuming the machine boots normally and when it would show you your desktop, it shows a black screen.

Blue by You

iTrader: (23)

Jura, I don't have a CD as the hard disk has an install partition, it's an HP desktop.
The second screen you have shown is what I accessed from the F8 reboot to get a system restore.
The pc seems to be running normally now, but as it was an unexpected event before I don't know how long until the next blank screen.
As I said I'm neither a pc nor software technician and it took me over an hour to find a solution.
Thanks.

Blue by You

iTrader: (23)

Should there be a link here Ant?

I couldn't do anything in Safe mode as the screen was black in all boot options.
I have since run Avast and Malwarebytes full scans and they show nothing.
Thanks anyway.

Blue by You

iTrader: (23)

Strictly speaking there are no profiles on this m/c. There's only me that uses it.

jura11

iTrader: (7)

You can have look at Control Panel->Administrative Tools->Event Viewer where you can have look what this cause and error ID,this is very helpful sometimes.



Jura

Blue by You

iTrader: (23)

Thanks for that.
Have to say it doesn't mean much to me though.
The only events I can link to the screen episode is Kernel Power. This is where I was switching the m/c off to try and re-boot it. I don't recognise anything else in the events lists.

The reason I posted is that there are huge numbers of entries on google about Black Screen of Death on windows pc's, and I wondered if anybody here had seen it.

HHxx

Even if it is only you, there will be a 'profile' as such created where all your settings are stored. Normal location is c:\users\...

Blue by You

iTrader: (23)

Ok I understand cheers.

Littleted

only reason ive had black screen was from DUFF VGA drivers, or an Overheating Card.

but if you see your mouse then its not overheating.

personally if its ok leave it now, But if not restore it all

Blue by You

iTrader: (23)

It's been fine today... so as you say I'll leave well alone, cheers.