My BT Broadband speed crashed
11 February 2009, 06:48 PM
#1
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My BT Broadband speed crashed
Last night, the broadband went off, and when it finally reconnected, my speeds dropped from 4.5mb to 512k 
i figured i would leave it 24 hours to see if it gets any better, but as i speak now, the router is showing 448k download speed (confirmed with a speed test site)
i found this thread via google
BT Broadband speed problem!, Any Help? - AVForums.com
seams like some others are in the same boat ?
i figured i would leave it 24 hours to see if it gets any better, but as i speak now, the router is showing 448k download speed (confirmed with a speed test site)
i found this thread via google
BT Broadband speed problem!, Any Help? - AVForums.com
seams like some others are in the same boat ?
Last edited by StickyMicky; 11 February 2009 at 06:50 PM.
12 February 2009, 09:28 AM
#3
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sync speed has went back up to 4.7mb but the actual download speeds are still 0.5mb 
really can not be bothered to hassle the call centre
really can not be bothered to hassle the call centre
12 February 2009, 12:03 PM
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If your sync speed has just gone up then it could take 24-48 hours for the profile of your line (which dictates your actual download speed) to get in to line with the sync speed.
13 February 2009, 09:17 PM
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still no improvement, i have just ran the BT speed tester
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 4576 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 500 kbps
Actual IP throughput achieved during the test was - 440 kbps
Your DSL connection rate: 4576 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 500 kbps
Actual IP throughput achieved during the test was - 440 kbps
14 February 2009, 02:25 AM
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It might be that the speed has been dropped in an attempt to keep your connection. When youve been connected for 24+ hours the speed should come back: but Ive never seen this with a call...
14 February 2009, 08:59 AM
#7
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I'd not noticed a real problem except that download speeds weren't any faster than my old house even though my router says I now have the full 8Mb/s rather than the 2 (ish) I had before. Then I noticed that an old computer I was reloaded for a friend was downloading much faster than my own computer so thought I'd better check it out! Used the above tool and all is no well .....
Get it from Download TCPOptimizer.exe Free
Normallt from www.speedguide.net/ but this one seems to be down this morning.
Hope that helps
Dave
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14 February 2009, 06:05 PM
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doubtfull its a pc problems as my
xbox
laptop
desktop
the missus laptop
nokia n93
are all suffering
in fact i can log on to next doors unsecured network via my laptop and get 6mb download speeds
still no change today, will leave it this weekend and then give them a call on monday.
xbox
laptop
desktop
the missus laptop
nokia n93
are all suffering
in fact i can log on to next doors unsecured network via my laptop and get 6mb download speeds
still no change today, will leave it this weekend and then give them a call on monday.
14 February 2009, 06:12 PM
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FYI, they will ask you to try swapping microfilters and plugging the router directly to the master socket. Probably with the faceplate removed (if you've got the right type) to isolate the other sockets.
Then they ask you to leave it like that for 48 hours.
Then they ask you to leave it like that for 48 hours.
14 February 2009, 06:30 PM
#10
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also it might be worth disconnect the line completely from the wall socket
for at least 20 mins
this forces the circuits at the BT exchange to "tear" down -- so that when you reconnect your router they get set up again which should set up a totally new circuit at the exchange
for at least 20 mins
this forces the circuits at the BT exchange to "tear" down -- so that when you reconnect your router they get set up again which should set up a totally new circuit at the exchange
Last edited by hodgy0_2; 14 February 2009 at 06:31 PM.
14 February 2009, 11:03 PM
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also it might be worth disconnect the line completely from the wall socket
for at least 20 mins
this forces the circuits at the BT exchange to "tear" down -- so that when you reconnect your router they get set up again which should set up a totally new circuit at the exchange
for at least 20 mins
this forces the circuits at the BT exchange to "tear" down -- so that when you reconnect your router they get set up again which should set up a totally new circuit at the exchange
i never knew this, i will unplug the router overnight
cheers!
14 February 2009, 11:05 PM
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i did try plugging straight into the test socket yesterday, but it made no difference, we don't even have a home phone that we plug into the system (broadband only and we both use our mobiles intead of having a home line in use)
15 February 2009, 08:46 AM
#14
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unplugged the router overnight, no idea if this had any effect or not but this morning i got this result from the bt speed test
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 4256 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 3500 kbps
Actual IP throughput achieved during the test was - 3215 kbps
so at least it is now going up not sure if sunday morning is considered a "peak" time or not?
might be able to play on the xbox again now
512k broadband for 4 days was painful as hell, however did we manage back in 56k days
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 4256 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 3500 kbps
Actual IP throughput achieved during the test was - 3215 kbps
so at least it is now going up
not sure if sunday morning is considered a "peak" time or not?might be able to play on the xbox again now
512k broadband for 4 days was painful as hell, however did we manage back in 56k days
Last edited by StickyMicky; 15 February 2009 at 08:48 AM.
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