Laptop format question...

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05 January 2009, 04:48 PM

nathanb

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Laptop format question...

Hi folks need a probably rather simple question answering. Bear with me I'm a retard on PC's!!
I bought a laptop recently and it has a few defects so I'm taking it back for a relpacement. My question is...

How do I completely restore the lappy back to its shop setting? I need to remove iTunes, AVG and pics etc...

Do I do a system restore or format or what?
Its a Dell on Vista BTW...

Cheers in advance!!

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05 January 2009, 04:53 PM

IanW

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Try this -

Dell Windows Vista Recovery from Factory image

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05 January 2009, 04:58 PM

Markus

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You should be able to use the disks that came with the machine to perform a system restore, which should remove all the data from the disk and put a clean version of the operating system onto the machine. You will want to backup any music/pictures/any other data you want to keep before doing this as they will be lost during the restore.

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05 January 2009, 05:22 PM

hutton_d

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If there are no system disks with the laptop then DELLs have a key sequence to hit on boot up which reloads to factory settings from a hidden disk partition. At least mine does .... you'll have to READ THE MANUAL though ....