Tiggs

on behalf of my IT geek brother...

can anyone recommend a good remote diag. package/software- his firm have just removed admin. from their lap top users and now they want to be able to sort probs out remotely rather than having ppl bring their pc's into the IT desk every time they crash the thing!.

Tiggs

AndiThompson

nothing wrong with geeks

Trotty

Try PCAnywhere for a commercial package.

For a very good freebee...

http://www.uk.research.att.com/vnc/winvnc.html

Ian

Miles

Look at Dameware - it's awesome... It's got the ability to install/deinstall itself onto the remote machine automatically without reboots, without physically touching the remote machine. Now that's pretty damn neat

Shareware, but there's a fully functioning timebombed evaluation for download on their website.

Jeff Wiltshire

Have a look at this one..

http://www.atelierweb.com/RComm/index.htm

It doesn't require a client install...it's actually a very scary tool from a hacking perspective.

Jeff

DJ Dunk

iTrader: (5)

NETrc, Carbon Copy or PC Anywhere

rik1471

I'd second the praise on Dameware. We use it on our Domain and it is awesome. The best remote control software available. Particularly good on NT/2000/XP.

Miles

Looked at that Atelier RC software, it does copy an executable across to the target machine. Still not bad

NickAdams

iTrader: (5)

For our customer,we use PC Anywhere 'officially' but I also use a nifty little product called VNC (Virtual Network Computing) and it's freeware from http://www.uk.research.att.com/
It's simple to install and takes very little memory to run it as a service under Windows. (Works on Win95,NT4 and Win 2000 here!)Much better performance over remote WAN connections than PC Anywhere in my opinion!

Hope this helps?

Nick..

dsmith

Thats a virus isn't it

If you like VNC - have you tried TightVNC which is an opensource enhanced version which can work of very very little bandwidth or at normal bandwidth with bett er compression. Backwards compatible with VNC.

Tiggs

cheers guys- means nowt to me but my brother says its just what hes after!