Mac-related question - HELP!
13 October 2008, 05:28 PM
#1
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Mac-related question - HELP!
My MBP had a Kernel panic today (10.4.11) - it had been sitting on the desktop, just doin nothing!
I restarted it, and the loading progress bar just kept sitting there.
So I restarted it again and I am now faced with a Login page.
I've tried putting in my admin username and password, but it won't accept it
Any ideas WTF has gone on?
Got a feeling that I might be reinstalling the OS tonight
Dan
I restarted it, and the loading progress bar just kept sitting there.
So I restarted it again and I am now faced with a Login page.
I've tried putting in my admin username and password, but it won't accept it
Any ideas WTF has gone on?
Got a feeling that I might be reinstalling the OS tonight
Dan
13 October 2008, 06:44 PM
#2
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try zapping the PRAM - restart with Command, Option, P, and R held down,
wait for the chime twice (i do) then let it restart, can sometimes cure weirdness.
Make sure you really have put in your correct user and pwd, try the short user name as well
wait for the chime twice (i do) then let it restart, can sometimes cure weirdness.
Make sure you really have put in your correct user and pwd, try the short user name as well
13 October 2008, 08:02 PM
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Boot up from the OS X install CD, under the menus there should be a "Password Reset" utility/option. Use this and it'll allow you to select the local accounts on the machine and reset their password. Then reboot and login using that information. You can then go into System Preferences -> Security -> General and make sure "Disable automatic login" is disabled. Then go to System Preferences -> Accounts and look for the Login options, there should be an option to specify automatic login, so select your account and then enter the password for that account.
The next time the machine boots, it should login automatically as that user.
The next time the machine boots, it should login automatically as that user.
13 October 2008, 08:31 PM
#4
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Thanks Guys - tried Rich's method. Then thought "Let's not **** about - just upgrade!"....
So I'm about 10 mins away for 10.5
FW targetted my backup, so we'll see.
Might need to reinstall the Bootcamp partition stuff though
10.......
9.....
Dan
So I'm about 10 mins away for 10.5
FW targetted my backup, so we'll see.
Might need to reinstall the Bootcamp partition stuff though
10.......
9.....
Dan
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14 October 2008, 12:32 AM
#9
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OK - before I go to bed, I would just like to say, Markus, you're a fookin GOD!!! 
My poorly Mac had lost its account details due to a (rare) crash. Markus has just walked me through sorting out my system.
Back up and running now
you're a diamond mate
Dan
My poorly Mac had lost its account details due to a (rare) crash. Markus has just walked me through sorting out my system.
Back up and running now
you're a diamond mate
Dan
14 October 2008, 12:34 AM
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Hopefully this isn't too premature, but looks like we've fixed the problem. It would appear that for some reason the actual DS (Directory Service) record for the local user account had disappeared. This would explain why password reset would not list any user accounts, and also why logging in using the admin name and password would not work.
The folder in /Users/ for the user was there, so that meant the data was present, which is a good thing. So we renamed the folder, then trashed the .AppleSetupDone file in /var/db enabling us to get the setup assistant to run, we then created a "new" account with the same credentials as the missing account. This got us to the desktop. At which point we booted into single user mode, switch the "new" home folder for the "old" one, changed ownership on it to ensure that was correct, then rebooted and we were automatically logged in and had the normal home folder contents visible. Then ran disk utility to repair permissions to make sure all was well, and so far, so good
As for why the issue happened, truthfully, I've no idea. We know the account for the user was trashed, but no idea as to why/how, and I've not seen OS X do that before.
** edit **
No problem at all Dan. Happy to help out and glad it's working
The folder in /Users/ for the user was there, so that meant the data was present, which is a good thing. So we renamed the folder, then trashed the .AppleSetupDone file in /var/db enabling us to get the setup assistant to run, we then created a "new" account with the same credentials as the missing account. This got us to the desktop. At which point we booted into single user mode, switch the "new" home folder for the "old" one, changed ownership on it to ensure that was correct, then rebooted and we were automatically logged in and had the normal home folder contents visible. Then ran disk utility to repair permissions to make sure all was well, and so far, so good
As for why the issue happened, truthfully, I've no idea. We know the account for the user was trashed, but no idea as to why/how, and I've not seen OS X do that before.
** edit **
No problem at all Dan. Happy to help out and glad it's working
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