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Old 26 February 2008, 11:43 AM
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SiDHEaD
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Hello,

I've been working for a company basically doing the job of IT Manager but under title of IT Support techie. However due to a few reasons, i want to change - ideally to a hands on it manager role. Something with a small dept in an non-IT company is the ideal I am after.

I wonder what would be good to help on my cv for this (management etc-wise). I have PRINCE2 already, which i paid for myself and I will be paying for this next one myself I have a nice range of skills on my cv covering all sorts of network/MS etc etc but I think i need a little more for to help give potential employer confidence to give me a chance on the management side.

I was just wondering what things other IT managers have and also how they got into it etc.

Cheers,
Old 27 February 2008, 09:25 AM
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Muerde
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In My experiance, IT managers

Always forget their wallet,
Dont actaully know anything about IT
Make rash assumptions that give me too much work
Are very noisy
And insist upon Cheese and biscuits.


You have a interesting problem, too many useful IT qualifications you will get put in a techie roll, too little and you wont get the job... best thing for you is to get management courses under your belt backed up with some generalised IT qulaifications.. enough so you know, not so much you have to do..
Start with the entry MS and Cisco stuff
Microsft MCP
Cisco maybe CCNA but that might be too much, can get foundation courses.
That way you know your level stuff but its not quite enough to actaully be useful.

But at the end of the day experiance is whats needed, start with annoying the comapny you are working for a get a job title and description change... you know your doing the job and so do you so why hide it??
Old 27 February 2008, 03:00 PM
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SiDHEaD
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Where I am currently is defo not the way forward...

I'll have a look at some more courses, I was looking at ITIL - is this much use? We don't use it here but I see it gets mentioned a fair bit on vacancies etc.
Old 27 February 2008, 03:12 PM
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Hanley
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If you're looking at larger organisations then knowledge of the ITIL framework (e.g change mgmt, problem mgmt, capacity planning etc etc) is a definite advantage.

Old 27 February 2008, 03:31 PM
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you can do the green badge on line, not very difficult

if i was you i would make a sideways step, if you are looking to move upwards and out of techie work try the public secotor, working as general techie \ third line support it is easy to move out of the field

Rich
Old 27 February 2008, 03:53 PM
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Hi Rich

Long time no speak/see Hope you are well !
Old 28 February 2008, 08:44 AM
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Probably the most important thing we use to look for in managers was being able to perform under a stressful and timed environment whilst organising other people.

Given I was only a supermarket manager, but you'd be surprised how difficult it is to get into them now !!
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