Broadband speed slowing down
#1
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Broadband speed slowing down
On BT total broadband (with home hub) for a year or two now.
Used to average (when I checked it) somewhere between 3-6mb but normally around 4.5 which was fine.
This year it struggles to get above 3mb (often 1 to 2mb). BT have checked line and exchange and things "should" be ok but set at 3mb. What I don't understand is how it used to be faster but not anymore..
Anything I can check on my PCs? I have 2 laptops and a PC and speed tests don't really vary between them.
If the exchange is limited to 3mb, even changing providers won't make a difference?...
Exchange is Purley, Surrey and I'm 1.1k from exchange as crow flies, 1.9 by road.
Used to average (when I checked it) somewhere between 3-6mb but normally around 4.5 which was fine.
This year it struggles to get above 3mb (often 1 to 2mb). BT have checked line and exchange and things "should" be ok but set at 3mb. What I don't understand is how it used to be faster but not anymore..
Anything I can check on my PCs? I have 2 laptops and a PC and speed tests don't really vary between them.
If the exchange is limited to 3mb, even changing providers won't make a difference?...
Exchange is Purley, Surrey and I'm 1.1k from exchange as crow flies, 1.9 by road.
#2
On BT total broadband (with home hub) for a year or two now.
Used to average (when I checked it) somewhere between 3-6mb but normally around 4.5 which was fine.
This year it struggles to get above 3mb (often 1 to 2mb). BT have checked line and exchange and things "should" be ok but set at 3mb. What I don't understand is how it used to be faster but not anymore..
Anything I can check on my PCs? I have 2 laptops and a PC and speed tests don't really vary between them.
If the exchange is limited to 3mb, even changing providers won't make a difference?...
Exchange is Purley, Surrey and I'm 1.1k from exchange as crow flies, 1.9 by road.
Used to average (when I checked it) somewhere between 3-6mb but normally around 4.5 which was fine.
This year it struggles to get above 3mb (often 1 to 2mb). BT have checked line and exchange and things "should" be ok but set at 3mb. What I don't understand is how it used to be faster but not anymore..
Anything I can check on my PCs? I have 2 laptops and a PC and speed tests don't really vary between them.
If the exchange is limited to 3mb, even changing providers won't make a difference?...
Exchange is Purley, Surrey and I'm 1.1k from exchange as crow flies, 1.9 by road.
#3
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Higher contention ratio "could" affect things. However, I work from home a lot when contention is low. One notices a slow down on a friday afternoon and weekday evenings.
Would moving (providers) make any difference? I assume they'll use the same wires and same exchange anyway.... I have BT vision as well so would lose use of this if I moved so would, in all likelyness, move to Sky or Virgin, failing that I'd have to buy a new freeview recorder.
My overall preference is to stay with BT (I get extended workforce discount ) and current set-up, just want it faster.
Would moving (providers) make any difference? I assume they'll use the same wires and same exchange anyway.... I have BT vision as well so would lose use of this if I moved so would, in all likelyness, move to Sky or Virgin, failing that I'd have to buy a new freeview recorder.
My overall preference is to stay with BT (I get extended workforce discount ) and current set-up, just want it faster.
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