mart360

I,m trying t9o access the site for the latest drivers and utils, for the router which has arrived, but nothing is happening...

at the mo i cant get the pc to talk to the router, it all lights up, nad says its connected to the web, but i cant see any settings ?

192.168.2.1 wont work either


seems like i got a duff bit of kit (poxy fleabay)

mart

HankScorpio

Works for me..?

Welcome to Belkin!

mart360

hmm

nope nothing, just sits there dowing nowt

mart360

nope tried using ie and nothing?


mart

HankScorpio

But you can get on here obviously.

DNS related maybe - try :
Welcome to Belkin!

mart360

erm no....

it would appear the router is blocking this site?


ive managed to get the router to talk to the lappy wirelessly, and reset all the bits and bobs...

for some reason it wont talk via the ethernet cable...


need to look at that next....

need to see if there,s a firmware update too

mart

mart360

got the router working with the main pc, just changes the logon ip address

nice touch belkin

now to do the firmware flash and media settings


Mart

mart360

still cant get the belkin website ?

however all else is running ok


just need to set my media streaming up now

Mart

P1Fanatic

Try using just the IP address in your browser 205.166.232.45

Simon

mart360

tried all that... nothing.....

are you sure its working? are you all on cable

mart

mike1210

Zen ADSL here and working fine, I thought they were on www.dreadful-routers.co.uk but I must be wrong

mike1210

out of interest can you ping the website, in case MTU is an issue here

mart360

and how do i do that?


mart

mike1210

start > run > cmd

ping web.belkin.com

result should be as below

Pinging world.belkin.com [205.166.232.45] with 32 bytes of data:

Reply from 205.166.232.45: bytes=32 time=176ms TTL=231
Reply from 205.166.232.45: bytes=32 time=170ms TTL=231
Reply from 205.166.232.45: bytes=32 time=171ms TTL=231
Reply from 205.166.232.45: bytes=32 time=171ms TTL=231
Ping statistics for 205.166.232.45:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 170ms, Maximum = 176ms, Average = 172ms
C:\Users\mike>

mike1210

is this site the only site that you cant access or are there others? Looking at the above stale DNS records has already been ruled out

HankScorpio

IP addy was in the second link I posted above.

Just to be clear, are these statements correct...

You can connect to the admin pages via wireless but not wired?
Wired and wireless let you use the internet except the belkin site?

mart360

wired or wireless i can connect to the web

i can access any site except belkin


all i get with ping, is request timed out


i managed to get into the router using the wireless adaptor. changed the default ip addy from 192.168.2.1 to 192.168.0.1 and a can access it via ethernet / main pc

I can change all settings in the router etc.

what i cant do is get any search engine web page etc to connect to belkins website
mart

mart360

can one of you please look at the belkin site, and see if there is a firmware update for the following router

F5D7633-4

ive just tried putting the old netgear router back on and that wouldnt do sod all

Mart

Markus

Firstly, I don't see that model listed on the Belkin site, I do see this one though: F5D7633uk4A
The description is: ADSL2+ Modem with High-Speed Mode Wireless-G Router.

Can you confirm that is correct?

If it is then there is an "F5D7633 - Pre-Release Firmware 1.00.24" file available on their site. Here's the details about it:

F5D7633 - Pre-Release Firmware 1.00.24

Summary
This is firmware version 1.00.24 for the F5D7633 ADSL Modem-Router. This firmware is not yet tested and approved by Belkin QA. It is offered for download because it fixes a number of problems that have been reported. If you download and update the firmware, you do so on your own risk.

The most important changes since the previous releases are:
General improvements to functionaliy and stability
A fix for MTU problems that could lead to certain websites being unavailable on PPPoE and PPPoA connections
A fix for a problem that prevented the Nortel Contivity VPN client from connecting
The option for a 1483 Bridged connection with a static IP address as used by some Swedish ISPs
A fix for problems with some VoIP applications that use the SIP protocol
Support for WMM Quality of Service
The option to specify a custom port number for Remote Management
Improvements to the Client IP filters
Improvements to the Security log
This version of the firmware is for the Annex-A hardware only, for ADSL over an analogue line in the UK, France and most of the rest of Western Europe. It cannot be used with Annex-B hardware for ADSL over ISDN, as used in Germany, Norway and on ISDN connections in The Netherlands, Belgium and some Eastern European countries.


The point made by mike about it possibly being an MTU problem is interesting as the above info does make reference to a fix for MTU problems that could least to some sites being unavailable over PPPoE and PPPoA connections and I'm going to take a stab here that you're probably connecting to your ISP using one of those.

Before you apply that update, have a read of the following (I copied it from the Belkin site for you)


Why am I unable to access secure websites or use Live Messenger through my F5D7633uk4A Ver 1144?

Question
Why am I unable to access secure websites or use Live Messenger through my F5D7633uk4A Ver 1144?
Answer
The original firmware supplied with this version of the router has an issue relating to the MTU setting on the router. The problem causes the router to fail to use the MTU setting applied in the router interface menu. This could cause the above problems.

An updated firmware to resolve this issue is being worked on, until this is available follow the workaround below.

1. Download a program called DR TCP from.

DrTCP windows tcp tuning and tweaking - dslreports.com

2. Run this program on each computer on the network, once the program is open make sure your network connection to the router is selected underneath where it says "Adapter Settings".

3. In the "MTU" box on the right hand side type in 1400 and click "Save", exit the program and reboot the computer.

Once you have repeated these steps on each computer you should be able to access secure sites and log into Live Messenger. Check Belkin: United Kingdom for updated firmware releases.



That could possibly be why you have problems. I'd try that option before going the firmware upgrade route to be honest.

mart360

Cheers Markus

just done the mtu thing....

made no difference

HMMM


all i seem to get is time outs on belkins page.

its very odd

that is the correct router btw, i may see if i can get the firmware update


Mart

Markus

I've downloaded the aforementioned (1.00.24) pre-release firmware, so I can email it to you (PM me your email address). However, what firmware is the router currently running? It should be listed on the main router home page, it's the Runtime Code Version or Firmware Version item under the Version Info heading

If it's 1.00.11 or earlier you'll get an error if you try to upgrade directly to 1.00.24, you need to go to 1.00.17 first (I've got a copy of that file too if you need it) and then apply the 1.00.24 firmware.

mart360

you have pm
mart

Markus

Got it and sent you an email.

mart360

well i updated to ver 17

still cant access belkin sites (v strange)

dont think its the os though, i cant do it on the mrs's lappy or on the other os i run...



mtu is 1400 btw i checked


router seems to work fine, if not quirky.... i cant access it on 192.168.2.1

i can only access it wirelessly that way after a firmware reset hmm

once i,m in, i can change the default ip to 192.168.0.1 and go on via ethernet.



mart

Markus

Just to clarify, what firmware is the router currently running? If it's 1.00.17 then I'm pretty sure you must then upgrade it to the 1.00.24 version. The 1.00.17 firmware only exists to allow an upgrade to 1.00.24 when your firmware isn't 1.00.11, so it may not be fully functional (the 1.00.17 version).

mart360

Runtime Code version F5D7633-4Av1_UK_1.00.17
DHCP Server if(dhcpEnbl == '0' ) document.writeln("Disabled"); else document.writeln("Enabled"); Enabled Boot Code Version 1.0.37-5.15


Hardware Version V1.0J3
WLAN Settings
ADSL Modem Code Version A2pB020d.d16f

mart360

sorry bout that a cut and paste jobby

ver .17

mart

Markus

ok, it's 1.00.17, you really want to upgrade it to 1.00.24 then. It might not resolve the issue, but it's worth a shot.

mart360

ok just done the upgrade to .24

new front end. mtu1400

still cant connect belkins websites


almost as if the router is blocking the site

still it seems to be running ok


Mart