Snazy

Is anyone else using Outlook to manage their email, on Orange BB?
I have my own email accounts, non orange ones, and it wont send. The help forums so far have been useless.

Anyone else had this issue and how did you over come it?

gazza-uk

you need to use the orange smtp address for you outgoing email.

gazza-uk

just looked it up for you..

Outgoing mail (SMTP): smtp.orangehome.co.uk

Snazy

Cheers Gaz, found that a bit earlier, but for some reason not working
Just on the phone to them now, but getting nowhere fast lol

scoobyverysoon

iTrader: (1)

I wouldnt hold your breath with orange as there useless

Snazy

lol I did get that impression, once I had an Orange email account set up under his instruction, he went on to tell me, as for the other accounts, we dont have support material for these, so im unable to advise you.

Aaaah well, will get it sorted somehow

scoobyverysoon

iTrader: (1)

Sad thing was is when it was freeserve/wanadoo there service was spot on then it all went down hill - I then went to tiscali which was also another massive mistake as they are also poo

Now im with bethere and there great

pimmo2000

iTrader: (6)

the smtp server is the only thing you'd need to send email .. so long as it matches your BBI connection it'll work.. unless you have authentication turned on

mike1210

If the orange SMTP server doesn't relay mails the only other option is change the SMTP port, some (yahoo for example) also listen on a non standard port to get around this

f1_fan

iTrader: (9)

You may find Orange don't support emails from non Orange email addresses being relayed through their SMTP server.

They may also ****** any port 25 (SMTP) traffic and re-route it to their SMTP sever regardless of the SMTP server you supply in yoiur connection request.

If these are the case you need to send your non-Orange email through a different SMTP server on a different port (the submission port 587 is the usual alternative) but you will need to be sure the SMTP server is configured to do this. You may also need to provide authentication parameters to the SMTP server.