Virgin Media Issues
18 December 2007, 10:29 PM
#1
Virgin Media Issues
How many people felt the backlash or joined the que today ??
My internet is running a bit ****ty now.. all the UBRs in the country rebooted and a few didnt come back online !!
Rather a large issue !
BBC NEWS | Technology | Virgin users hit by online outage
My internet is running a bit ****ty now.. all the UBRs in the country rebooted and a few didnt come back online !!
Rather a large issue !
BBC NEWS | Technology | Virgin users hit by online outage
19 December 2007, 10:10 AM
#7
I've had awful problems with my Virgin media broadband connection (not cable) for a few months now.
For the past week or so it's been getting worse, and getting page cannot be displayed problems constantly. Even trying to get to google.co.uk can be difficult, which can take up to 30 seconds to display during the evenings and many refreshes.
Performance is fine at 6am and most of the day, but at about 4pm it slows down, and between 7pm and 10pm it's virtually unusable, being unable to connect to most websites, and when you do it's slow.
I'm guessing it's contention at my local exchange, but not sure if there's anything that can be done about it. I've not been able to find an email address for their support people, as I'm not keen on paying 50p a minute to go through all the basic and obvious checks like is there anything else plugged into the phone line, reboot the router, restart the PC etc.
Has anyone got any contact details @ Virgin Media that might be able to help ?
John
For the past week or so it's been getting worse, and getting page cannot be displayed problems constantly. Even trying to get to google.co.uk can be difficult, which can take up to 30 seconds to display during the evenings and many refreshes.
Performance is fine at 6am and most of the day, but at about 4pm it slows down, and between 7pm and 10pm it's virtually unusable, being unable to connect to most websites, and when you do it's slow.
I'm guessing it's contention at my local exchange, but not sure if there's anything that can be done about it. I've not been able to find an email address for their support people, as I'm not keen on paying 50p a minute to go through all the basic and obvious checks like is there anything else plugged into the phone line, reboot the router, restart the PC etc.
Has anyone got any contact details @ Virgin Media that might be able to help ?
John
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19 December 2007, 12:28 PM
#8
I've had awful problems with my Virgin media broadband connection (not cable) for a few months now.
For the past week or so it's been getting worse, and getting page cannot be displayed problems constantly. Even trying to get to google.co.uk can be difficult, which can take up to 30 seconds to display during the evenings and many refreshes.
Performance is fine at 6am and most of the day, but at about 4pm it slows down, and between 7pm and 10pm it's virtually unusable, being unable to connect to most websites, and when you do it's slow.
I'm guessing it's contention at my local exchange, but not sure if there's anything that can be done about it. I've not been able to find an email address for their support people, as I'm not keen on paying 50p a minute to go through all the basic and obvious checks like is there anything else plugged into the phone line, reboot the router, restart the PC etc.
Has anyone got any contact details @ Virgin Media that might be able to help ?
John
For the past week or so it's been getting worse, and getting page cannot be displayed problems constantly. Even trying to get to google.co.uk can be difficult, which can take up to 30 seconds to display during the evenings and many refreshes.
Performance is fine at 6am and most of the day, but at about 4pm it slows down, and between 7pm and 10pm it's virtually unusable, being unable to connect to most websites, and when you do it's slow.
I'm guessing it's contention at my local exchange, but not sure if there's anything that can be done about it. I've not been able to find an email address for their support people, as I'm not keen on paying 50p a minute to go through all the basic and obvious checks like is there anything else plugged into the phone line, reboot the router, restart the PC etc.
Has anyone got any contact details @ Virgin Media that might be able to help ?
John
I work for the Cable I.E NTL@Telewest.. ADSL is Virgin.. sorry dude I cant do anything but offer advise.
19 December 2007, 06:26 PM
#13
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Mine that night too, thankfully restored by the time I got home the following night. As with Dr Evil, I'm on call backup, but had to arrange cover for myself just in case.
2 more months and I'm out of Virgins reach.
20 December 2007, 11:41 AM
#17
Scooby Regular
I'm continually having to reboot the modem at home. Went from 2Meg up to 20meg and very rarely get anything above 10meg. For £37 per month, it's a joke. I'll be going back to 2meg or moving elsewhere in the new year.
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