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Problems with connecting to the Internet

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Old 11 September 2007, 08:56 AM
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joe79er
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Unhappy Problems with connecting to the Internet

I have just done a full system recovery on my home pc and installed all the software for my router but cant connect to the internet via the pc. I know the router is working because my xbox 360 connects and i can play online. I have checked the router settings and the pc is on the "trusted" list so it is allowed to connect. When i try to open the Internet Explorer i cant connect. Is there some updates i have to install before i can connect? the is NO firewall installed yet.

Thanks
Old 11 September 2007, 10:29 AM
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Kieran_Burns
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first thing to start:

Go to a command prompt and type:

ipconfig /all

and paste the results back here
Old 11 September 2007, 11:18 AM
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Most likey your Network card isn't installed.

Control pannal, system, Hardware, Device manager.

See if it has a yellow ? or ! next to it! if it has you need to find the drivers.

P.s Routers dont have software......
Old 11 September 2007, 03:07 PM
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what i ment to say is that i have been able to access the router with the ip address that comes with it. ie 198.168.2.1. Do i have to install the drivers if the windows is saved on a partioned harddrive.

sorry if the grammer is incorrect
Old 11 September 2007, 03:41 PM
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Originally Posted by joe79er
what i ment to say is that i have been able to access the router with the ip address that comes with it. ie 198.168.2.1. Do i have to install the drivers if the windows is saved on a partioned harddrive.

sorry if the grammer is incorrect
You can access the router... hmm, PC is working ok then.

Try typing CMD in the run box and then

PING BBC.co.uk and see if you get any replies ! It could be IE messing you around.
Old 11 September 2007, 03:53 PM
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Iain Young
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It could be a dns issue....
Old 11 September 2007, 04:39 PM
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the router is on the same subnet as the card... this proves connectivity but does not prove correct configuration.

Could you please post the results of the IPCONFIG /ALL ? I think it could be something as simple as the default gateway missing....

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Old 11 September 2007, 05:28 PM
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joe79er
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Originally Posted by Kieran_Burns
the router is on the same subnet as the card... this proves connectivity but does not prove correct configuration.

Could you please post the results of the IPCONFIG /ALL ? I think it could be something as simple as the default gateway missing....

i cant do this untill friday as i work away from home. i ping tested yahoo.com and it sent and received the packets ok.
Old 11 September 2007, 06:49 PM
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In which case you have everything set right except IE.

Quick thought: go to Internet Setting, Connections, LAN Settings and see if the Auto-detect proxy is ticked.. if so, untick it.
Old 11 September 2007, 07:27 PM
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Shocking that me being right
Old 15 September 2007, 10:52 AM
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Originally Posted by Kieran_Burns
In which case you have everything set right except IE.

Quick thought: go to Internet Setting, Connections, LAN Settings and see if the Auto-detect proxy is ticked.. if so, untick it.
just had a look and it is unticked. what do i do now
Old 15 September 2007, 12:04 PM
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Originally Posted by joe79er
just had a look and it is unticked. what do i do now
Check U2U mate
Old 15 September 2007, 12:17 PM
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gazza-uk
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as Iain young suggests check the dns,

enter into ie > 212.58.224.131

or ping 212.58.224.131 from command prompt (Start > RUN > cmd [ENTER])

Last edited by gazza-uk; 15 September 2007 at 12:20 PM.
Old 15 September 2007, 10:52 PM
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I doubt it would be a DNS issue if

a. its pinging by URL
b. the PC is newly installed

jump on msn lets sort this for you
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