Orange Broadband - good/bad?
22 July 2007, 05:24 PM
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Orange Broadband - good/bad?
I'm looking at swapping from BT broadband. The simple reason, it would appear that my line is cack, and although I can't fault BT for reliability, the speed is very poor, and I have a 2gb limit. The price isn't so hot either!
Now being an Orance customer on a £35 a month contract, I can have unlimited broadband for only a fiver a month. And free landline calls through the livebox. Granted, the speed will probably be just as bad, but It's MUCH cheaper, and won't have to watch how much I've downloaded either.
There's the reasoning, but my question is this. Has anyone had any good/bad experiences with orange?
I have a mate who uses them and he's had no problems whatsoever, but I figured it can't hurt to get a few more opinions.
Thanks in advance
Now being an Orance customer on a £35 a month contract, I can have unlimited broadband for only a fiver a month. And free landline calls through the livebox. Granted, the speed will probably be just as bad, but It's MUCH cheaper, and won't have to watch how much I've downloaded either.
There's the reasoning, but my question is this. Has anyone had any good/bad experiences with orange?
I have a mate who uses them and he's had no problems whatsoever, but I figured it can't hurt to get a few more opinions.
Thanks in advance
22 July 2007, 05:44 PM
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I'd say avoid.......like the plague
thinkbroadband :: The UK's largest independent Broadband / ADSL review site - Your guide to UK broadband Internet.
thinkbroadband :: The UK's largest independent Broadband / ADSL review site - Your guide to UK broadband Internet.
22 July 2007, 06:18 PM
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I gotta say guys, I'm not feeling the lurve for Orange broadband
Anyone got any examples of faults? Speed I can handle, as I'm regularly receiving well under 1meg on BT anyway. But I'm presuming no connection whatsoever is an issue?
Anyone got any examples of faults? Speed I can handle, as I'm regularly receiving well under 1meg on BT anyway. But I'm presuming no connection whatsoever is an issue?
22 July 2007, 06:26 PM
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yes I would imagine so, and slow speeds and non existant customer service. 1 meg speed could be several things
* Poor line stats
* poor internal wiring
* congested exchange
* distance/attenuation
for a budget check these, won't be unlimited though
Broadband isp UK: Uncapped £9.95 8Mb Award winning Wireless ADSL from NewNet plc fast access Internet
what can you get at your exchange
The Broadband Resource
* Poor line stats
* poor internal wiring
* congested exchange
* distance/attenuation
for a budget check these, won't be unlimited though
Broadband isp UK: Uncapped £9.95 8Mb Award winning Wireless ADSL from NewNet plc fast access Internet
what can you get at your exchange
The Broadband Resource
22 July 2007, 06:32 PM
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I'm pretty sure it's a mix of distance from the exchange, and congestion. My house is only a few years old, and I installed the short extension up the internal wall to the PC myself using Cat5e. And if I try at different times of the night/day, I can on occasion get 2-3 meg.
Line stat's however mean nothing to me. Anything I can do to prove or disprove this?
Line stat's however mean nothing to me. Anything I can do to prove or disprove this?
22 July 2007, 06:37 PM
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Just looking at that last link you posted. This is my exchange. I see cable is available, but when I spoke to NTL they said I'd be on their adsl service, not their cable service. Is that right?
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22 July 2007, 06:37 PM
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22 July 2007, 06:46 PM
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Cheers for that
Here's my line stats. Is the news good or bad?
Here's my line stats. Is the news good or bad?
Line Mode G.DMT Line State Show Time
Latency Type Interleave Line Up Time 04:23:15:01
Line Coding Trellis On Line Up Count 15
Statistics Downstream Upstream
Line Rate 768 Kbps 448 Kbps
Noise Margin 22.9 dB 15.0 dB
Line Attenuation 62.0 dB 31.5 dB
Output Power 16.6 dBm 12.2 dBm
K (number of bytes in DMT frame) 25 15
R (number of check bytes in RS code word) 8 4
S (RS code word size in DMT frame) 4 4
D (interleaver depth) 8 8
Super Frames 25252874 25252872
Super Frame Errors 1642 76
RS Words 429298868 429298824
RS Correctable Errors 32775 1080
RS Uncorrectable Errors 7758 0
HEC Errors 1291 0
OCD Errors 0 0
LCD Errors 0 0
ES Errors 0 0
Latency Type Interleave Line Up Time 04:23:15:01
Line Coding Trellis On Line Up Count 15
Statistics Downstream Upstream
Line Rate 768 Kbps 448 Kbps
Noise Margin 22.9 dB 15.0 dB
Line Attenuation 62.0 dB 31.5 dB
Output Power 16.6 dBm 12.2 dBm
K (number of bytes in DMT frame) 25 15
R (number of check bytes in RS code word) 8 4
S (RS code word size in DMT frame) 4 4
D (interleaver depth) 8 8
Super Frames 25252874 25252872
Super Frame Errors 1642 76
RS Words 429298868 429298824
RS Correctable Errors 32775 1080
RS Uncorrectable Errors 7758 0
HEC Errors 1291 0
OCD Errors 0 0
LCD Errors 0 0
ES Errors 0 0
22 July 2007, 06:51 PM
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Noise Margin is Ok but attenuation is very high (bad) indeed!!!!
you must be far from the exchange
what router/modem are you currently using, a stable router is needed here
ADSL Nation On-Line Shop
check the above also
speed will never be great with that attenuation to be honest, I've seen one with 74dB and all he could get was 512K/bit
you must be far from the exchange
what router/modem are you currently using, a stable router is needed here
ADSL Nation On-Line Shop
check the above also
speed will never be great with that attenuation to be honest, I've seen one with 74dB and all he could get was 512K/bit
Last edited by mike1210; 22 July 2007 at 06:53 PM.
22 July 2007, 06:55 PM
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22 July 2007, 07:02 PM
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I'm currently using the BT Voyager 2091 that came from BT when I signed up.
I'll take a rough guess that that's a bad thing??
My Router isn't actually connected to the master however, so that master socket wouldn't really help me I don't think. Although I do also have 2 other Cat5e cables routed to upstairs, so the router could be put by the master if absolutely necessary, and the PC could be connected via one of those?
I'll take a rough guess that that's a bad thing??
My Router isn't actually connected to the master however, so that master socket wouldn't really help me I don't think. Although I do also have 2 other Cat5e cables routed to upstairs, so the router could be put by the master if absolutely necessary, and the PC could be connected via one of those?
22 July 2007, 07:03 PM
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22 July 2007, 07:08 PM
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Some people swear by those to be honest and if it's been stable then that's fine
Those sockets can help, the sync rate may increase but I can't see it making a huge difference to be honest. I'd get one if you don't already have one though, but it depends how awkward changing the rest of your setup would be as the router MUST in the master to see full benefits!
Those sockets can help, the sync rate may increase but I can't see it making a huge difference to be honest. I'd get one if you don't already have one though, but it depends how awkward changing the rest of your setup would be as the router MUST in the master to see full benefits!
22 July 2007, 07:26 PM
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To be fair to it, in 15 months it's had a connection 99% of the time. Just a slow one. Looks like I'm best off sticking with BT then if Orange are a no-go.
Cheers for all the replies though, Much appreciated
Cheers for all the replies though, Much appreciated
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