rabskyline

bought it bare bones as reconditioned for my wife to use for university work etc. i put my xp on it and thats fine. now there is no sound or video drivers and also when i connect my bt home hub to the ethernet port it doesny pick it up . any ideas on solving this ?

boomer

Does it still have the original DELL service tag number?

If so, browse to the DELL website, enter the number into the Support/Drivers and Downloads section (Choose by Service Tag) and all that you need should be there!!

mb

Sonic'

As Boomer says, if you can get to the internet at all (from a different PC, I assume you have internet as your posting on Scoobynet lol) go to Dell's website, you dont need the original service tag, but it does make it slightly easier, as you dont have to browse for your make and model then

pimmo2000

iTrader: (6)

Dell Support

rabskyline

cheers. have to lok for an internet adapter now as it wont transfer data ..

mike1210

how do you mean, once the drivers are all on it should connect fine through wired or wireless

Start > Control Panel > System > Device manager

any drivers still missing, if so they will be highlighted

rabskyline

usb controller
video controller
pci modem
02micro smart cardbus reader
ethernet controller

all have tellow question marks next to them..

i have very limited knowledge unfortunately !

what do i do ??

Sonic'

Rab

You need to download all of the drivers for those from the dell website, which I am assuming you have now,

Cant you burn them to a CD and then copy them to the Dell and install them

Thats what I have done in the past

rabskyline

i do not see the names in the list ? aaaaaahhhhhhhh

mike1210

they wont be idential for example

ethernet controller > lan driver

usb controller > SM bus controller or similar

pci modem > should be similar

video controller > Graphics card drivers

02micro smart cardbus reader > cardbus i guess should be in the title somewhere

rabskyline

can i just buy a disk with this stuff on it ??

mike1210

Dell can ship resource CD's with their laptops if you tick the box when you spec it. This has all the drivers and apps on it. Better still for you would be the restore disk which rebuilds the laptops with drivers and sometimes apps intact, you could also copy it onto a USB pen if you have found lying around

InvisibleMan

to be sure you are getting the exact drivers for your model, enter the service tag into the download section and download every file (eg.R12345.exe) thats listed to cd then install everyone on of them. this will work assuming all the hardware components work.

dell now charge to include driver cd which is a ripoff. download the dozen or so yourself, its very simple

rabskyline

GAVE UP TODAY !! THE SERVICE TAG IS MISSING AS ITS A REFURBED LAPTOP. THATS WHAT I GET FOR PENNY PINCHING I SUPPOSE ! NEED TO CALL DELL IN THE MORNING ! CHEERS RAB...

pimmo2000

iTrader: (6)

Just stick the ethernet drivers on a floppy and install them first

The link I gave is all the drivers for your system... no need for tag

rabskyline

thanks to all !! its all sorted and its very much appreciated !