BT Internet 8Mb ~ Poor speed
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BT Internet 8Mb ~ Poor speed
Could do with some opinion !
I have just upgraded on BT Internet, I was on a package that gave me download speeds of around 2Mb when tested on ADSL speed test sites. I've upgraded to 8Mb. I don't really expect 8Mb as it's a bit of a theoretical figure.... but I really didn't expect download speeds to plummet !!!
Last night I only managed 800Kb which is pants to say the least
Anyone any ideas ?
On my side I've reset my WiFi router and replaced the ADSL adaptor.
Cheers
Mark
I have just upgraded on BT Internet, I was on a package that gave me download speeds of around 2Mb when tested on ADSL speed test sites. I've upgraded to 8Mb. I don't really expect 8Mb as it's a bit of a theoretical figure.... but I really didn't expect download speeds to plummet !!!
Last night I only managed 800Kb which is pants to say the least
Anyone any ideas ?
On my side I've reset my WiFi router and replaced the ADSL adaptor.
Cheers
Mark
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How long have you been on the 8Mb service?
It can take upto a fortnight from activation for the speeds to stabilise, the worst thing you can do is to keep resetting your router during this training period as the exchange equipment can mistake this for instability and lower you max stable rate accordingly until it reaches what it thinks is a stable rate for your line.
Have a read of ::. Kitz - MaxDSL dslMax .:: for some good info about how it all works, and this should give you an understanding why (at the moment) you're getting crap speeds.
Oh and what does the BT Wholesale checker suggest you will get for max DSL? BT Wholesale
It can take upto a fortnight from activation for the speeds to stabilise, the worst thing you can do is to keep resetting your router during this training period as the exchange equipment can mistake this for instability and lower you max stable rate accordingly until it reaches what it thinks is a stable rate for your line.
Have a read of ::. Kitz - MaxDSL dslMax .:: for some good info about how it all works, and this should give you an understanding why (at the moment) you're getting crap speeds.
Oh and what does the BT Wholesale checker suggest you will get for max DSL? BT Wholesale
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BT Wholesale result
Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a line rate up to 2Mbps.
Our test also indicates that your line should be able to support a potential ADSL Max broadband line rate of 8Mbps.
Hmmmm line rate of 2Mbps...... great... Not !
Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a line rate up to 2Mbps.
Our test also indicates that your line should be able to support a potential ADSL Max broadband line rate of 8Mbps.
Hmmmm line rate of 2Mbps...... great... Not !
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we're both wrong cottonfoo
you just translated bits to bytes, which does not mean that's what you get down the dsl line. the protocols probably comandeer bits for themselves meaning you'd get 8 out of maybe 10 bits that is transferred.
my 8+1 was old modem tech and I don't think this applies to dsl.
some protocols may use 7+1.
the reason i still thought that is when i had a 512K dsl line, I never got over 56Kbytes per sec. And now I have a 384Kbps 3G card, I never see more than 42kbytes per second.
so, realistically divide by 9 and you're pretty much there, but not for the reason i thought lol
you just translated bits to bytes, which does not mean that's what you get down the dsl line. the protocols probably comandeer bits for themselves meaning you'd get 8 out of maybe 10 bits that is transferred.
my 8+1 was old modem tech and I don't think this applies to dsl.
some protocols may use 7+1.
the reason i still thought that is when i had a 512K dsl line, I never got over 56Kbytes per sec. And now I have a 384Kbps 3G card, I never see more than 42kbytes per second.
so, realistically divide by 9 and you're pretty much there, but not for the reason i thought lol
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Ahh, but throughput isn't counted that way, it only refers to each and every bit, it doesn't differentiate between protocol/encapsulation/etc. HTTP for example has a reasonably small overhead, but something like SMB is terribly chatty. Downloading something over vanilla HTTP at 10KB/s will be quicker than copying the same data over an SSH tunnelled Samba server at 10KB/s, but it's still 10KB/s.
Last edited by cottonfoo; 09 March 2007 at 02:31 PM. Reason: speling
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What stats do you get from your modem at the moment? I mean what rate is it synch'd at not the rate you're downloading at?
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I'll bide my time with the cr@p download speeds !
Last edited by Blackscooby; 09 March 2007 at 04:01 PM. Reason: rubbish spelling
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What utter bollox on that site
Can you imagine it, heres your new scooby sir, it potentially can do more than 30mph but hey have it 10 days and see what speed you can get out of it and thats probably going to be as fast as it goes!
Our test also indicates that your line should be able to support a potential ADSL Max broadband line rate of 1.5Mbps or greater.
The actual ADSL Max line rate supportable will be determined during the first 10 days of use, after which time the highest stable rate possible will be set.
The actual ADSL Max line rate supportable will be determined during the first 10 days of use, after which time the highest stable rate possible will be set.
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I know I said don't reset your modem, but in this instance I would (when you're finished with it tonight) turn it off (completely off - take the power out if need be), and leave it off overnight. Then turn it back on tomorrow morning (during daylight hours).
Out of interest what modem/router are you using?
Also you don't have any extension wiring running from the master NTE5 box do you (the BT box where your line comes into your house?), as this can have a bit of a dire effect if your internal wiring is a bit ropey. If you do then it's worth removing the front of NTE5 box, and plugging the router straight into the BT test socket behind the faceplate (without filter). See if that makes a difference.
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You should be synching higher than that if your line is anywhere near as good as the checker suggests, and considering you were previously on a 2Mb fixed connection it should be ok. If you're only synching 2.2Mbs you'll probably only end up with a 1.5Mbs BRAS profile (1.5Mbs being the max data rate).
I know I said don't reset your modem, but in this instance I would (when you're finished with it tonight) turn it off (completely off - take the power out if need be), and leave it off overnight. Then turn it back on tomorrow morning (during daylight hours).
Out of interest what modem/router are you using?
Also you don't have any extension wiring running from the master NTE5 box do you (the BT box where your line comes into your house?), as this can have a bit of a dire effect if your internal wiring is a bit ropey. If you do then it's worth removing the front of NTE5 box, and plugging the router straight into the BT test socket behind the faceplate (without filter). See if that makes a difference.
I know I said don't reset your modem, but in this instance I would (when you're finished with it tonight) turn it off (completely off - take the power out if need be), and leave it off overnight. Then turn it back on tomorrow morning (during daylight hours).
Out of interest what modem/router are you using?
Also you don't have any extension wiring running from the master NTE5 box do you (the BT box where your line comes into your house?), as this can have a bit of a dire effect if your internal wiring is a bit ropey. If you do then it's worth removing the front of NTE5 box, and plugging the router straight into the BT test socket behind the faceplate (without filter). See if that makes a difference.
I'll take off the front plate and try it direct. I tried 3 adsl adaptors which made naff all difference as I realised they were years old and wondered if they degraded / oxidized contacts etc (well it was an idea !)
I'll leave it off tonight.
Cheers
#16
Some useful info from the BT site for my line...
Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a line rate up to 1Mbps. However due to the length of your line the 1Mbps service may require an engineer visit who will, where possible, supply the broadband service.
Our test also indicates that your line should be able to support a potential ADSL Max broadband line rate of 1Mbps or greater. WFD...
Our test also indicates that your line should be able to support a potential ADSL Max broadband line rate of 1Mbps or greater. WFD...
#17
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Talking complete bollox about my router.
It's a Netgear Super Wireless DG834GT
Stats according to status screen
DownStream Connection Speed 2272 kbps
UpStream Connection Speed 288 kbps
It's a Netgear Super Wireless DG834GT
Stats according to status screen
DownStream Connection Speed 2272 kbps
UpStream Connection Speed 288 kbps
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Had the same when I first went 8 Meg after a few days speed doubled the a day later doubled again...
Speedtest.net - The Global Broadband Speed Test
Speedtest.net - The Global Broadband Speed Test
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Don't forget that with all DSL services (no matter what their name), the ultimate bandwidth you receive will be dictated by two things: the number of active subscribers at your exchange and the Internet bandwidth provided by the ISP. The DSLAM (DSL Access Multiplexor) will divide the available bandwidth between the users, depending on your subscription. However the amount of bandwidth available is finite and when the limit is reached, it doesn't matter what service you subscribe to, the amount of bandwidth available per user will be cut and hence there will be a drop in performance.
On a personal note, I've done a lot of work on DSL in the past and I've not been aware of weather having a huge effect on performance (as mentioned in the article posted by swampster) - unless there is a satellite connection involved. Also I wouldn't let anything with the word 'Belkin' on it within 10 miles of my PC - I have been serially unimpressed with their equipment both from a performance and reliability point-of-view.
On a personal note, I've done a lot of work on DSL in the past and I've not been aware of weather having a huge effect on performance (as mentioned in the article posted by swampster) - unless there is a satellite connection involved. Also I wouldn't let anything with the word 'Belkin' on it within 10 miles of my PC - I have been serially unimpressed with their equipment both from a performance and reliability point-of-view.
Last edited by Chris L; 10 March 2007 at 08:10 AM.
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The problem here is not about contention on a shared pipe though. It's simply down to the fact his modem is synching at the threshold for a 2Mb profile.
If he's still in the 10 days training period, BT Broadband won't escalate it to BT Wholesale.. they won't do anything until that 10 day period is over.
Given time, once he's restarted his modem today an then leaves it on, he'll probably find the same thing occurs that happened to bob, it will increase speed.. or at least his synch rate will increase. It can take time for the data profile to catch up - this is usually somewhere around the 3 days mark, although they have been known to get stuck.
That is unless he's particularly unlucky (like me), and has a real crappy line made from Aluminium or something (I think mine is made from string). I only synch at 3Mb, which gives me a 2.5Mb data rate profile if I'm lucky. I often find this drops and I end up below the threshold and end up with a 2Mb profile (as I am at the moment).
In this case the BT Wholesale checker would suggest no problems with the line so he should be ok (although it has been know to be completley wrong).
Oh I would tend to agree about the belkin routers, although a lot of people rate some of them for maxDSL. However some of the most highly rated are certain models of the speedtouch range. Eg: http://www.dsldepot.co.uk/product_de...?idProduct=641
I have the router above, and this gave me a half - 1 meg speed increase over my old Draytek Vigor 2600! It holds onto the connection like a limpet too only letting go when the SNR margin gets down to below 1db!
If he's still in the 10 days training period, BT Broadband won't escalate it to BT Wholesale.. they won't do anything until that 10 day period is over.
Given time, once he's restarted his modem today an then leaves it on, he'll probably find the same thing occurs that happened to bob, it will increase speed.. or at least his synch rate will increase. It can take time for the data profile to catch up - this is usually somewhere around the 3 days mark, although they have been known to get stuck.
That is unless he's particularly unlucky (like me), and has a real crappy line made from Aluminium or something (I think mine is made from string). I only synch at 3Mb, which gives me a 2.5Mb data rate profile if I'm lucky. I often find this drops and I end up below the threshold and end up with a 2Mb profile (as I am at the moment).
In this case the BT Wholesale checker would suggest no problems with the line so he should be ok (although it has been know to be completley wrong).
Oh I would tend to agree about the belkin routers, although a lot of people rate some of them for maxDSL. However some of the most highly rated are certain models of the speedtouch range. Eg: http://www.dsldepot.co.uk/product_de...?idProduct=641
I have the router above, and this gave me a half - 1 meg speed increase over my old Draytek Vigor 2600! It holds onto the connection like a limpet too only letting go when the SNR margin gets down to below 1db!
Last edited by swampster; 10 March 2007 at 08:59 AM.
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That's about the speed I had when I first started. I checked the speedtester every day then after about a week it doubled that speed. The very next day it doubled again and I have had 6000kbs constantly since.
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When did you actually get switched over to maxDSl? (not the sign up date, but the activation date). What I find odd here is that your router is still only synching at 2272. Which is what is normally set for a 2Mb static connection. Most people usually find that if it is possible (i.e the line isn't crap) the router synch's at higher speeds, while their data rate is being pegged at a lower profile.
Also trying using the BT Wholesale performance tester and post back the results here.. btw I've only managed to get it working with IE. Off the tester are here: ::. Kitz - BTw Performance Speedtest .::
Tester is here: Test Result
You should get a result something like:
Test1 comprises of Best Effort Test:
IP profile for your line is - 2000 kbps <-- data/BRAS profile rate
DSL connection rate: 448 kbps(UP-STREAM) 2592 kbps(DOWN-STREAM) <-- modem Synch Speed
Actual IP throughput achieved during the test was - 1750 kbps <-- Actual Throughput
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Originally Posted by Blackscooby
Stats according to status screen
DownStream Connection Speed 2272 kbps
UpStream Connection Speed 288 kbps
DownStream Connection Speed 2272 kbps
UpStream Connection Speed 288 kbps
You could reboot your modem and see if that changes your stats (especially if your modem was connected during the changeover)
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I've rebooted the router (power cycled). I've got an old 3com office connect that I'll try tonight just in the interest of science compared to the Netgear.
It's not that I'm at 2Mbit that bothers me, its that the connection is PANTS and goes as slow as 200Kbit/s.
It's not that I'm at 2Mbit that bothers me, its that the connection is PANTS and goes as slow as 200Kbit/s.
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