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Broken 360? Make MS Sweat...

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Old 17 January 2007, 07:25 PM
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messiah
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Default Broken 360? Make MS Sweat...

Last week, my 360 broke and I refused to pay MS £90 to have it fixed saying I could get half a Wii for that money.

Today, MS ring me back and offer the repair for half price and they'd chuck in a copy of Viva Pinata too.

I only made the Wii comment 4 days ago, do you think they panicked a bit?
Old 17 January 2007, 07:29 PM
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Boro
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Good work, shame you have to pay at all for their **** up
Old 17 January 2007, 07:32 PM
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messiah
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I know my argument against the out of warranty clause was that I'd not had 12 months consecutive use from it - it first failed back in July.

The main reason I refused to pay was that they only offer a 30 day warranty after its been repaired - judging by their frequency of failure it felt like I'd be forking out £90 every month...
Old 17 January 2007, 07:33 PM
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GC8
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PAY? Get the retailer to mend it!

http://www.dti.gov.uk/consumers/fact...page24700.html
Old 17 January 2007, 08:08 PM
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cottonfoo
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Originally Posted by Boro
Good work, shame you have to pay at all for their **** up
I totally agree, I think it's quite disgusting they expect you to pay, should be a new replacement at their cost if their hardware is so flaky. I'm hoping mine doesn't go the same way.
Old 18 January 2007, 12:09 AM
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ScoobyJawa
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Its a mini PC in a box. PC components fail, welcome to modern cheap but not so well built hardware! PS3 isn't fairing that much better either!
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