TomTom problems.....
26 December 2006, 10:22 PM
#1
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TomTom problems.....
Well i treated myself to a tomtom one this morning, got it home, plugged it into the laptop to backup the SD card and update the system which all went fine.
I then decided to purchase the speed camera database for £20 a year, installed that then the unit died, thanks tomtom!
Anyway, Currys replaced my unit but what are the chances of getting my £20 back as ive returned the old unit and it wont let me update the new unit, it wants me to pay another £20.
I cant find a general customer service number for tomtom, only an email addy!
Can anyone help.
I then decided to purchase the speed camera database for £20 a year, installed that then the unit died, thanks tomtom!
Anyway, Currys replaced my unit but what are the chances of getting my £20 back as ive returned the old unit and it wont let me update the new unit, it wants me to pay another £20.
I cant find a general customer service number for tomtom, only an email addy!
Can anyone help.
26 December 2006, 11:02 PM
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Type Tomtom in here;
SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers
Very useful website
SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers
Very useful website
27 December 2006, 04:47 PM
#4
i subscribed to totalpda forum for £2 per month and downloaded their camera database and voices - supposed to be a lot better than the tomtom database which supposingly picks cameras on the opposite side of the road?
I'll re-subscribe every couple of months so it'll cost £12 a year
I'll re-subscribe every couple of months so it'll cost £12 a year
28 December 2006, 09:15 PM
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Originally Posted by Mr.Manchester
Well, TomTom told me there database is non refundable, thanks for nothing tomtom!
Or you could follow Mart's advice and quote sale of goods act
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29 December 2006, 12:47 PM
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Well Ive checked there website and under T&C's and it does state its non refundable BUT i didnt buy the data base via the website i bought it via the tomtom home software that came with the unit. Ive yet to check if the software states its non refundable.
Il keep you posted
Il keep you posted
29 December 2006, 07:15 PM
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Originally Posted by Mr.Manchester
Well Ive checked there website and under T&C's and it does state its non refundable BUT i didnt buy the data base via the website i bought it via the tomtom home software that came with the unit. Ive yet to check if the software states its non refundable.
Il keep you posted
Il keep you posted
Tony
30 December 2006, 10:08 PM
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TOMTOM 710
Hi All
Happy Christmas and Newyear...
I have now got a TomTom I am useing the free month at the mo so not paying for the Plus Camera/Traffic.
TomTom sight say for camera and Traffic works out £25.48 package.
Now my question is The Traffic when do I start paying on my phone and when does it stop chargeing, I just don't want big phone bills but I like what the Traffic thing does.
Any advice or help with this question greatfully recieved
Thanks Chel xxx
Happy Christmas and Newyear...
I have now got a TomTom I am useing the free month at the mo so not paying for the Plus Camera/Traffic.
TomTom sight say for camera and Traffic works out £25.48 package.
Now my question is The Traffic when do I start paying on my phone and when does it stop chargeing, I just don't want big phone bills but I like what the Traffic thing does.
Any advice or help with this question greatfully recieved
Thanks Chel xxx
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